As a guest of Wagon Wheel Inn, you'll find a hot tub, coffee/tea in a common area, and express check-out. WiFi is free in public spaces. Self parking is free.
Motel was no frills with economical price. Staff at office was helpful. Bed comforter had various cigarette burn holes in non-smoking room. Heard traffic noise from the room.
This is a dump! Creepy, old, worn furnishings. Not clean. Broken tile. Soiled carpet. Traffic noises all night. Poor mattress condition. Peeling wallpaper. Iâm surprised that Expedia accepts the listing. It was our only option last minute during peak Fall season. I would never recommend it.
Arrived at 3 PM, had to ring the doorbell and call phone numbers before someone came stumbling through a door in the âlobbyâ to help us. The clerk asked us for payment, but it was already pre-paid. She clearly had no clue what was going on. We had room 1A, the âjacuzziâ room. The room was dirty and the bathroom smelled musty. It did not feel clean. There were visible holes in the wall that had been sloppily patched over. Everything, from the linens to the bedding to the shower curtain, felt old and in desperate need of being replaced. I would not stay here again.
Two stars for the friendly staff and R7 Lenox/Pittsfield location. Somewhat accessible, free parking, easy check-in, and no frills room. We didn't turn the A/C on despite the heat wave as we could see the lines of dust on & in it. If the crew is able, a deep clean and basic upkeep are very much needed. Disappointed for the peak price that we paid.
Hello. I had requested to pay in person at the property. When I checked in, I was told it was already paid. My travel companion expected to pay this bill, and although we tried to pay both at check in and check out, we were not allowed to. Now I have received a message from the Wagon Wheel showing that my credit card has been charged for this stay. And my friend was supposed to pay. This is not a good situation and I am not at all pleased.
This motel worked perfectly for our weekend at Tanglewood. We had two rooms for our group, and they were perfectly clean, and it was quiet at night. The facilities are outdated and could use a renovation. But for location - just a short drive to Tanglewood - and cleanliness, it fit the bill. Also, the service was excellent.