My original room was on the 5th floor and I was notmtold that the lift had been out of order for 6 moths! Had I known I wouldn't have booked the room. I was moved to a 2nd hotel No 105 about 5 mins walk away. The room was on the first floor. Fine. From about 18:00 to 02:00 I was subjected to the beat of a heavy base guiter and drums.They reverberated throuth the walls and floor and the bed frame making it impossible to sleep. The kettle had to be changed and the remote for the tv only had one battery in it. These things shoulld have been rectified before I checked in. Also the breakfast that was promised on the web site was not available.
Arrived and had to navigate steps down to reception. Then got told lift not working.
Our bonus was they'd moved us to the third floor from the sixth.
Managed to find out room which was very cramped and poorly laid out.
The stairs looked as if they hadn't been cleaned or maintained in quite some time.
Bed looked as if it had been made by a child using scrap timber and was not particularly comfortable.
View from room not very pleasant and it was very noisy.
Believe this establishment was only created around 18 months ago, it looked and felt more like 18 years, with nothing done in the interim.
overall was so bad, we checked out after one night and found another much nicer establishment.
Das Hotel liegt sehr zentral gelegen und ist toll !! Das Personal ist sehrcfreundlich und hilfsbereit ! Wenn da nur nicht die Sache mit dem kaputten Lift wÀre .....
Ich habe trotzdem schon eine weitere Buchung voorgenommen. Werde also bald nochmals ein paar wenige NĂ€chte dort verbringen .... đ
Bed sheets were very dirty please see attached images, matrass is completely worn out and very uncomfortable causing back pain, staff at reception was very rude, place has no lift operating. Terrible place to stay, wouldn't recommend anyone to stay at Hillcrest Hotel unless the issues are fixed.
First impressions were that the hotel is dodgy as we had to enter through a side door and go into the basement to access the reception.
We were provided with a room on the fourth floor having to climb six floors worth of stairs that were ridiculously steep. The first room we were given had a door that would not lock and staff allowed us to change rooms. The second bathroom stank of weed and both rooms were cramped despite allegedly being for two people.
The first night we heard someone loudly singing in the shower and on the second night we were unable to sleep as we kept hearing doors slamming and drunken people talking loudly and shouting.
At least the staff were friendly and the hotel is located in a convenient place, I guess.
Near to the City Center. Accessible to essentials.
What I love about this hotel is its proximity to the bus station and the city center. The rooms are nice and tidy, and I love that there is an electric kettle, a selection of tea and coffee for the guests. Elevator was unfortunately under repair but nonetheless the stay was awesome.
The room was nicely decorated, bathroom looked new.
Very warm room but fortunately had a fan. Lift out of order so had to climb 100 steps which were steep ( I counted them)
Good location - quiet