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Hilton Liverpool City Centre

4.0 star property
4-star hotel near Royal Albert Dock

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Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Bar (on property)
Reception
Presidential Suite
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

View in a map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪4 min walk‬
  • Place, The Beatles Story Museum
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for King Deluxe Room

View from room

King Deluxe Room

8.0 out of 10
Very good
(12 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

In-room safe, desk, laptop workspace, blackout drapes

Family Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | Living area

Executive Room, 1 King Bed, Park View

  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room (King)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room (King)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner (King)

Suite, Corner (King) | Living area

Suite, Corner (King)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (King Guest)

In-room safe, desk, laptop workspace, blackout drapes

Room (King Guest)

8.6 out of 10
Excellent
(60 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

City center retreat .With a stay at this Liverpool hotel, you'll be within a 5-minute walk of Royal Albert Dock and Liverpool ONE. Chavasse Park and Merseyside Maritime Museum are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Royal Albert Dock - 4 min walk - 0.4 km
  • M&S Bank Arena - 7 min walk - 0.7 km
  • The Beatles Story Museum - 7 min walk - 0.7 km
  • Liverpool Pier Head Ferry Terminal - 9 min walk - 0.8 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬2 min walk
  • ‪Thoughtfully Cafe - ‬3 min walk
  • ‪The Place To Eat - ‬2 min walk
  • ‪The Bierkeller - ‬2 min walk
  • ‪Pocket Cafe Bar - ‬2 min walk

About this property

Hilton Liverpool City Centre

4-star hotel near Royal Albert Dock
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior

Maldron Hotel Liverpool City

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
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The price is CA $122
CA $151 total
includes taxes & fees
Oct 13 - Oct 14
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Reviews

Hilton Liverpool City Centre Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalind

Stayed 1 night in Jun 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary

Amazing place nice staff nice clean hotel breakfast.are good
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
Stayed 2 nights in Jun 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton

Hotel is in an excellent spot and all staff were brilliant.
Stayed 1 night in Jun 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort

Jobs worth on front desk. The short local guy.

Parked my motorcycle next to the flag pole so I could chain it. Did not take up a parking space. I checked it was ok with an Eastern European staff member, he was really friendly, said it would be fine and as it wasn’t taking a space i shouldn’t get charged. Totally different attitude to the local jobs worth on the desk, who looked down on me in my motorcycle gear while insisting he check again where it was parked. He reluctantly told me it was fine but I would have to pay £25 per night. That was fine by me but to be fair I guess it’s very rare gets to use a power play. I Feel sorry for people like that.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done Hilton

Second time in tree weeks could not be better positioned for the docks and shopping facilities. Very clean lovely staff room and bed great. Great breakfast Very helpful and professional staff Johnny in reception and Shaneia reception were of immense help thankyou.. Obrigado.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Hotel is inn
Stayed 1 night in Jun 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Suzy

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Padraig

Stayed 3 nights in Jun 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and stay as always

Excellent hotel as always, but no biscuits to go with the coffee. Also, previously the hotel was able to validate car parking tickets to get a discount. It’s a pity that this is no longer available, especially when nearby hotels are still able to do this.
Stayed 1 night in Jun 2025

6/10 Okay

andrew

Liked: Room comfort
Disliked: Property conditions & facilities

Very average

Great location with fantastic ice cream cafe opposite. Queued for 20mins in foyer,no air con & only 2 on desk.Queue was only about 10 check-ins long.Yes it was a hot day but that was a poor start. Stayed in room 444: fantastic view of the city & towards the waterfront. Comfy bed bigger than king. Duvet no sheet.Too hot.Air con very poor-wish I’d brought a fan. Wall paper peeling from top of wall by window.Don’t expect that really. Complimentary cans of water with glasses if you were a member only, & £2 each for everyone else.£2 for warm canned water. Carpet was clearly very quickly vacuumed as remnants missed of previous guests. Bathroom: clean. Long hair on towel that wasn’t mine. Bath VERY high- needs a step. Shower rose hanging off.No shampoo or body wash in the canisters. Sink VERY high up with steep sides! My wife is 5’2. Check out was quick but we weren’t asked how our stay was so didn’t bother to share. Overall disappointing for £170. No better than a premiere inn. Surprised really. It was a bit of a late birthday celebration for my 50th & not quite the chic experience we expected. Wouldn’t stay again sadly.
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual stay at this hotel never disappoints. Excellent location and breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

John R S

Stayed 5 nights in Jun 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
Stayed 1 night in Jun 2025

4/10 Poor

Anne-Marie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was an event locally so rooms were expensive but I was expecting a lot more from Hilton than this. On checking into my room it was dirty with toenails in the middle of the floor. They wanted to discuss this as the hotel was full but I insisted on a room change. 2nd room was similar, carpets threadbare, wooden furniture scuffed and old, just felt grim. Air con on fully all day and night but not cool at all and no windows to open. Main lobby toilets filthy, no toilet roll and glasses from the previous nights around the sink and sanitary bins at 1pm. Staff were lovely and looked shocked when raising these points. Breakfast items luke warm every morning too. Hilton need to support their staff better, the building was boiling with the poor cleaners working in exceptional heat on one of the hottest days. As I say, staff are lovely but clearly let down by Hilton and the need to update the hotel rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Health Hazard

Awful from check in to check out. Faeces cover flannel in the bathroom, rolled up ready for us to use. Dangerous kettle left for us to use, only worked it pressure put on plug, broken bathroom tap, rubbish aircon, rubbish shower. We spoke to the duty manager on leaving and presented her with the flannel, she said the operations manager would email us.. absolutely nothing from him … shame on you Hilton Hotels
Stayed 2 nights in Jun 2025

4/10 Poor

J m

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Some staff on front desk miserable and unhelpful. Main lobby nice but corridors to room dark , stuffy and very hot as where the rooms although air-conditioned . Food poor, steak sandwich very chewie and grisly Poor cleaning in lobby
Flower pot in lobby
Stayed 3 nights in Jun 2025

2/10 Terrible

Kenya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This Hilton property is severely outdated- ripped carpets, insects in multiple rooms and stains on bed linen. Unacceptable for a global brand like the Hilton.
Stayed 2 nights in Jun 2025

4/10 Poor

Mathew

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025