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Aparthotel

Citadines City Centre Liverpool

4.0 star property
4-star aparthotel near Royal Albert Dock

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Photo gallery for Citadines City Centre Liverpool

Reception
Apartment, 2 Bedrooms
In-room safe, desk, laptop workspace, soundproofing
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪2 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Studio Apartment

In-room safe, desk, laptop workspace, soundproofing

Studio Apartment

  • Sleeps 2

View all photos for One-Bedroom Apartment

In-room safe, desk, laptop workspace, soundproofing

One-Bedroom Apartment

  • Sleeps 2

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Fridge, microwave, electric kettle, highchair

Studio

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, highchair

Superior Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Superior One-Bedroom Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

View all photos for One-bedroom Superior Apartment

Bathroom

One-bedroom Superior Apartment

  • Sleeps 4

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About the area

Liverpool

Liverpool City Centre stay.Within a 10-minute walk of this Liverpool City Centre aparthotel, you'll find Liverpool ONE and Cavern Club. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).
View more Aparthotels in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 1 min walk - 0.2 km
  • Concert Square - 2 min walk - 0.2 km
  • Cavern Club - 6 min walk - 0.6 km
  • Liverpool Empire Theatre - 7 min walk - 0.7 km
  • Royal Albert Dock - 10 min walk - 0.9 km

Getting around

  • Liverpool Central Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Kokoro - ‬2 min walk
  • ‪The Midland - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪Hii Grind - ‬2 min walk

About this property

Citadines City Centre Liverpool

4-star aparthotel near Royal Albert Dock
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness center, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Family friendly

  • High chair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 834 out of 1151 reviews
Rating 8 - Good. 234 out of 1151 reviews
Rating 6 - Okay. 50 out of 1151 reviews
Rating 4 - Poor. 16 out of 1151 reviews
Rating 2 - Terrible. 17 out of 1151 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mary Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was freezing when we arrived We also did not like that we were so close to the street noise at night was hard . Hotel was secure which for elderly people we appreciate Also appreciate that we could drop our luggage when we arrived
Stayed 1 night in Nov 2025

10/10 Excellent

Ged

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for what we wanted, very central, clean, and all you could need for a couple of days away.
Stayed 2 nights in Nov 2025

6/10 Okay

Victoria

Liked: Cleanliness, amenities
Overall value for money was fairly good but the mattress was very uncomfortable which made it hard to get a proper night’s rest. The weekends are very noisy even on the “quieter” side of the building. The shower was excellent and the kitchenette was great for a longer stay. The rooms were clean and the staff was very helpful and friendly! Onsite laundry facilities were also handy. I could probably deal with the weekend noise if the mattress was comfortable, that’s the only reason why I wouldn’t book a stay here again.
Stayed 8 nights in Nov 2025

10/10 Excellent

Kaye

Liked: Cleanliness, amenities
Lovey hotel. Big room clean and spacious. Everything you need, iron hairdryer, washer and dryer. Nice shower and shampoo etc. The kitchen includes fridge microwave toaster and dishwasher, nice little separate sitting area and little table. Televisions in the living area plus the bedroom
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Spotless, spacious room. Complimentary hot drinks in Reception and very friendlyreceptionist
Stayed 1 night in Nov 2025

10/10 Excellent

Connor

Liked: Cleanliness, amenities
Clean and quite room
Stayed 1 night in Nov 2025

10/10 Excellent

jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very central, clean and reception staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Jibran, Dagenham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Easy check in and Prestine condition of apartments.
Stayed 1 night in Oct 2025

10/10 Excellent

MARY

Liked: Cleanliness, room comfort
Very clean room with everything we needed for a comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa Jou

Travelled with group
Liked: Cleanliness, room comfort

Nice room size and kitchen amenities

The room size and kitchen amenities were great. Some of the check in staff were extra friendly. One was not.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort
Just stayed for 1 night. Was very happy with studio
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very nice and clean Good location to transport, shopping and attractions.
Stayed 4 nights in Oct 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really helpful friendly staff, very clean studio with everything you need for a couple of nights. Right in the city centre so easy access, but quiet (on the sixth floor). Very decent clean and modern (small) gym. Walkable to Lime Street stn. No problem leaving cases before and after check in/ out. Can't fault it. We'd happily use it again.
Stayed 2 nights in Oct 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gwenda

Liked: Cleanliness, room comfort

Highly recommended

Excellent stay in every way
Stayed 2 nights in Oct 2025

8/10 Good

Esther

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 3 nights in Oct 2025

10/10 Excellent

Roy

Stayed 2 nights in Oct 2025

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
I didn't use the laundry service. The parking was a bit confusing but it wasn't a far walk.
Stayed 2 nights in Oct 2025

10/10 Excellent

Norman

Liked: Cleanliness, room comfort
Excellent welcoming and friendly staff, clean hotel and right bang in the city centre. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, room comfort
What a stunning hotel & the staff are amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location right in the heart of the city and nightlife. Was a little noisy on weekend nights but goes with the territory. Very helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are incredibly helpful, friendly and knowledgeable. Nothing was too much trouble for them. the apartments have everything you need. you are minutes from shopping at Liverpool One, the best nightlife in Europe, great dining options, two railway stations and busy taxi rank. 5 minutes from the most famous waterfront in the world. 30 minute walk to Everton's new stadium. plenty of pubs in very short walking distance to watch liverpool games in.
Stayed 16 nights in Sep 2025