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City Sleeper at Royal National Hotel

4.0 star property
4-star hotel near Russell Square

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Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Twin Room
Lobby lounge
Daily English breakfast (GBP 19 per person)
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
38-51 Bedford Way, London, England, WC1H 0DG
  • Place, Russell Square
    ‪2 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Place, Piccadilly Circus
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(101 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(132 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Single Room

Business Single Room

Business Single Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for City Sleeper Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for City Sleeper Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Double Room

  • Sleeps 2

View all photos for City Sleeper Business Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Business Single Room

  • Sleeps 1

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CA $182 total
includes taxes & fees
Oct 26 - Oct 27
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About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit Russell Square and University College London, both within a 5-minute walk. Also, The British Museum is within half a mile (1 km) and Leicester Square is within 2 miles (3 km).

What's nearby

  • Russell Square - 2 min walk - 0.2 km
  • The British Museum - 6 min walk - 0.6 km
  • Leicester Square - 18 min walk - 1.5 km
  • Piccadilly Circus - 3 min drive - 1.7 km
  • Trafalgar Square - 4 min drive - 2.0 km

Getting around

  • Russell Square Underground Station - 4 min walk
  • London (QQU-London Euston Train Station) - 9 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Blooms Pizza Cafe - ‬1 min walk
  • ‪Caffe Tropea - ‬3 min walk
  • ‪Bloomsbury Lanes - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Fitz's Brasserie - ‬3 min walk

About this property

City Sleeper at Royal National Hotel

4-star hotel near Russell Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. City Sleeper at Royal National Hotel also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 272 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
City Sleeper at Royal National Hotel offers 272 accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

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includes taxes & fees
Oct 26 - Oct 27
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch plasma TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19 for adults and GBP 19 for children
  • Self parking fee: GBP 24 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. 

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 823 out of 1730 reviews
Rating 8 - Good. 634 out of 1730 reviews
Rating 6 - Okay. 161 out of 1730 reviews
Rating 4 - Poor. 59 out of 1730 reviews
Rating 2 - Terrible. 53 out of 1730 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, amenities
This was one of the most TERRIBLE, AWFUL, HORRENDOUS experiences I have ever had at a hotel, and I have been traveling around the world for decades. When we checked in, we were told they didn't take American Express, which was not clear when I made the reservation. I offered to pay in cash, and they said they didn't accept cash. The management was extremely rigid and unaccommodating. We tried to work with them, and they just kept saying, This is our policy, we can't do that. They made no attempt to work with us or try to help us. I was finally able to pay the hotel bill, but it required me to become overdrawn from my bank account by thousands of dollars. The management of this hotel has the philosophy that they are always right and the customer is always wrong. They never apologize and never compromise. They run the hotel like the government of the former Soviet Union. Another thing that went wrong was that they put us in rooms that faced a courtyard with an outdoor pub. It was extremely noisy at night, past midnight. One night, there was loud carousing from people that went well past 2:30am. The hotel allowed this and did not intervene to stop the noise. They did change our rooms the next day. The worst aspect of this hotel is that they it's all about their policies and not about the needs of the customers. This hotel does NOT deserve the rating of 4 stars and excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Greta place to stay near Russel square.
Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

Good location.

Stayed 1 night in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ankit S

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in, staff friendly and helpful, kept our bags after checkout
Stayed 3 nights in Jun 2025

8/10 Good

Waide

Liked: Cleanliness, amenities, property conditions & facilities
I liked that when I requested a room on a higher floor that they were able to accommodate my request. The security doors between the elevators and the hall to the rooms was a nice security feature.
Stayed 4 nights in Jun 2025

6/10 Okay

MAHESH

Travelled with family
Liked: Cleanliness, staff & service, amenities
No AC in rooms. This needs to be listed explicitly on Expedia listing. Otherwise your customers are going to be surprised/shocked like me. Had terrible experience related to this part, given summer in London.
Stayed 3 nights in Jun 2025

8/10 Good

Jade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Travelled with group
The location of the hotel is excellent - very close to the tube station and the British Museum. A lovely hotel room with very comfortable beds and very clean. The only thing that I was not happy with is that we were charged a 15% service charge for sitting outside and having table service at The London Pub which belongs to the hotel. We were not made aware of this when we sat down and when paying the bill I was not told about the 15% service charge nor was I given I receipt. I was only told this after I queried why £5 extra had been added to my bill. I was not impressed with this.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable bed, friendly staff, lovely breakfast, convenient location and good value for money for central London compared to some other hotel prices.
Stayed 1 night in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, room comfort
Great hotel, lovely staff and clean rooms with everything you need in it for a small stay.
Stayed 1 night in May 2025

6/10 Okay

Vinolia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a heatwave and the rooms were extremely hot with no air conditioning to help the guests cool off
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this place. Great location and excellent breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Carmen Lucia

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Basheer, Virginia Beach

Stayed 5 nights in Jun 2025

10/10 Excellent

Janinemaster

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel handy to centre of London covent garden etc and for shows Clean comfortable room lovely breakfast with good choice Would stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
It's in a good location and has clean rooms. Could be a little noisy at night, but it didn't get super loud at any point. Near a station for the Underground or is a 15 minute walk to King's Cross. Safe area with good selection of restaurants nearby.
Stayed 3 nights in Jun 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stay. Great location, quick check in. Would have given excellent if rooms had AC.
Stayed 1 night in Jun 2025

4/10 Poor

Adam

Stayed 1 night in Jun 2025

6/10 Okay

David

Stayed 6 nights in Jun 2025

10/10 Excellent

Janet

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Had a brilliant stay easy check in bag storage after check out. Comfy beds very clean. Super location
Stayed 1 night in Jun 2025