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Heeton Concept Hotel Kensington

3.0 star property
Victorian hotel near Design Museum

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Photo gallery for Heeton Concept Hotel Kensington

Front of property - evening/night
Bar (on property)
Family Double Room
Shower, free toiletries, hair dryer, towels
Executive Room | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
15-25 Hogarth Road, London, England, SW5 0QJ
  • Natural History Museum
    ‪18 min walk‬
  • Royal Albert Hall
    ‪19 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Lite Double Room

Lite Double Room

Lite Double Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, desk, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • Sleeps 8
  • 4 Twin Bunk Beds

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About the area

London

London City Centre stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Design Museum and Natural History Museum. Victoria and Albert Museum and Science Museum are also within 2 miles (3 km).

What's nearby

  • Natural History Museum - 18 min walk - 1.5 km
  • Royal Albert Hall - 19 min walk - 1.6 km
  • Victoria and Albert Museum - 2 min drive - 1.7 km
  • Hyde Park - 3 min drive - 2.0 km
  • Buckingham Palace - 7 min drive - 3.9 km

Getting around

  • Earl's Court Station - 3 min walk
  • West Brompton Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Over Under Coffee - ‬1 min walk

About this property

Heeton Concept Hotel Kensington

Victorian hotel near Design Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Heeton Concept Hotel Kensington.

This Victorian London hotel is smoke free.

  • 115 guestrooms or units
  • 6 levels
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel Kensington offers 115 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, Bulgarian, Chinese (Cantonese), English, French, Greek, Hindi, Italian, Romanian, Russian, Spanish

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  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
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The price is CA $165
CA $198 total
includes taxes & fees
Jun 22 - Jun 23
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Property amenities

Family friendly

  • Children's games
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • TV in common areas

Accessibility

  • Elevator
  • Thin carpet in public areas

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Heeton Concept Hotel Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 351 reviews
Rating 8 - Good. 114 out of 351 reviews
Rating 6 - Okay. 69 out of 351 reviews
Rating 4 - Poor. 28 out of 351 reviews
Rating 2 - Terrible. 15 out of 351 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Stayed 4 nights in Mar 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Ellie

Stayed 3 nights in Feb 2025

6/10 Okay

Shirley S.

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property very conveniently located to tube rail station. You can easily transport anywhere in the city. The hotel was also clean and nice atmosphere, but rooms are extremely small. Very disappointed to have money disappeared from room after cleaning was done. I wish I had never asked them to clean room. This has never happened to me at any other hotel. So don’t leave any valuables in room.
Stayed 3 nights in Mar 2025

6/10 Okay

Julie-Anne

Travelled with family and small children
Liked: Cleanliness, staff & service
Very small rooms. Worst pillow ever. I think it is time to look at providing two pillows and ones that are comfortable. The one pillow provided was like a brick it was better not using it! You can hear everything from the next door room.
Stayed 1 night in Feb 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Property conditions & facilities
The first room we were put in was in the basement, it was stinky and the room wasn't very clean. Hair on the shower walls and the extra pillow.. They moved us to a different room on an upper floor which was much better, clean and no smell.
Stayed 2 nights in Feb 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay, we could hear someone snoring which was not bad but I cant imagine having to listening to people doing something else...
Stayed 3 nights in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff. The bird facts were interesting.
Stayed 1 night in Jan 2025

8/10 Good

Betty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SOH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did shared my review via trip advisor app. Excellent service. Speical thanks for Ms Serena for her patience and welcoming smiles. Thank you, Serena.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dr James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SHAWN

Stayed 2 nights in Dec 2024

8/10 Good

Adam

Stayed 4 nights in Dec 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com and Heeton Concept Hotel are awful

Be careful booking anything through Hotels.com as the room configuration was misrepresented. We arrived to a room with 3 bunk beds… the property blamed hotels.com. Hotels.com said we had to take it up with the property who was booked up and could not move our room apparently… the carpet in the room had multiple large holes and many gross stains. We did our best to not let it ruin our trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot for the traveler looking for good food, easy access to transportation, and nice affordable accomodations.
Stayed 2 nights in Nov 2024

8/10 Good

Dejan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms slightly too small, not enough space for storage of clothes
Stayed 4 nights in Nov 2024

4/10 Poor

Aleksey

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

You get what you’re paying for

It’s a good hotel for the price. Rooms aren’t huge, and they can get stuffy, but they’re comfortable for a short term stay. It’s very close to Earls Court Station, so you have easy to the rest of London from there. There’s quite a few restaurants within walking distance, as well as a Tesco supermarket less than a 15 minute walk away for groceries or what not. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ahmadsho

Stayed 2 nights in Oct 2024

8/10 Good

Deborah, Sarasota

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room smelled of cigarette smoke. Otherwise a great room!
Stayed 1 night in Oct 2024

4/10 Poor

Aster

Travelled with family
Disliked: Cleanliness, room comfort

Buyer beware!

Stayed at Heeton Concept Hotel 10/20/24-10/24/24. London is incredibly expensive. 1st room was below ground level- a basement. It was damp, musty, and dirty. Mold stains on the baseboards. The walk from the elevator to the room was smelly and forbearing. We asked to be moved. While in the lobby, another guest asked to be moved to a different room too. We changed rooms the next day. The 2nd room was cleaner but still smelled of mildew and old smoke. We lit 3 candles our entire stay. I will say the bathrooms in both rooms were newly renovated. However, ventilation was poor. The staff tried very hard to accommodate us. However, they're fighting a losing battle. Hotel infrastructure is not their fault. Not family, nor solo female-friendly. Lots of homeless in the area. Witnessed food theft at Gregg's one morning. Be in the room by 11 pm. The Underground and several food options are nearby. You may be tempted to stay here because of the cheaper rate. Really THINK about it. It's still expensive by most standards. I'd say respectable London lodging runs about $250 a night. Not what I'm used to paying, but what it is. Prepare more.
Stayed 3 nights in Oct 2024

10/10 Excellent

cesar

Stayed 6 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Amenities
Shower was very small.
Stayed 1 night in Oct 2024

10/10 Excellent

Akshita

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 4 nights in Oct 2024