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The International Hotel

3.5 star property
3.5-star hotel near ExCeL Exhibition Centre

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Photo gallery for The International Hotel

Experience the grandeur of Britannia Hotels, situated beside a serene body of water, offering scenic views.
Stroll along the pedestrian walkway to the river, where a bridge awaits in the distance.
Relax in a spacious lounge area with city views, featuring a variety of seating options and a central table for socializing.
Stunning views of the city skyline await from this hotel's elegant corridor.
Relax in a stylish outdoor space with a sectional sofa, wicker furniture, and potted plants, offering a view of the city.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Marsh Wall, London, England, E14 9SJ
  • O2 Arena
    ‪4 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Executive Twin Room

Relax in a stylish room with a large bed, two bedside tables, and a comfortable sofa.

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Relax in comfort with a large bed, bedside tables, and a cozy reading nook.

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Relax in a spacious room with a large bed, nightstands, and a comfortable chair.

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (without Window)

Relax in a stylish room with a large bed, desk, and wall mural featuring cityscapes.

Standard Double Room (without Window)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Relax in this stylish room featuring a large bed, sofa, and desk, with a chandelier and potted plant adding to the ambiance.

Suite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (without Window)

Two single beds with white linens and dark headboards, a bedside table and lamp, and a framed picture adorn this stylish room.

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Cozy retreat with a single bed, nightstand, and lamp, featuring a door leading to further exploration.

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Two beds with crisp linens and throw blankets, a comfortable chair, and a flat-screen TV.

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Canary Wharf stay.Your stay at this Canary Wharf hotel places you within 3 miles (5 km) of ExCeL Exhibition Centre and O2 Arena. Tower of London and Tower Bridge are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 4 min drive - 3.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.6 km
  • Tower of London - 8 min drive - 4.3 km
  • Tower Bridge - 9 min drive - 4.6 km
  • London Bridge - 11 min drive - 5.6 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 5 min walk
  • London City Airport (LCY) - 15 min drive

Restaurants

  • ‪Bagel Factory - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Bōkan - ‬1 min walk
  • ‪Goodman Steakhouse - ‬4 min walk

About this property

The International Hotel

3.5-star hotel near ExCeL Exhibition Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in a common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 601 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1990
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
The International Hotel offers 601 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 20 2025 to August 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 507 out of 1975 reviews
Rating 8 - Good. 413 out of 1975 reviews
Rating 6 - Okay. 398 out of 1975 reviews
Rating 4 - Poor. 279 out of 1975 reviews
Rating 2 - Terrible. 378 out of 1975 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kiera

Stayed 2 nights in May 2025

6/10 Okay

Muhammad

Stayed 1 night in May 2025

2/10 Terrible

Lynsey

Travelled with family
Disliked: Staff & service, room comfort

Awful hotel

Wouldnt let me check in with my 16 year old daughter without ID for her, we travel all over the country and never been asked for this, dont carry her passport around with us. 10pm at night i had to ask my neighbour to go in my house and send me a picture of her passport. If we was pre warned or asked in a email we would of been prepared, as there is nothing to state children need ID. Will never stay here again
Stayed 1 night in May 2025

10/10 Excellent

Tae Hyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs …all of them are good
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Discrimination and Poor customer service

I am regular at this hotel and usually there are some members of staff who ensure you have a beautiful room with a view and they go the extra mile to make sure you're comfortable. Unfortunately this time we received a substandard room. Despite paying alot of money for executive double room the bed was two single mattresses held together with one sheet which separated as we slept on it and hurt our backs. The heating did not work, balcony door would not close and the TV displayed a black screen. Although they sent a guy to check out the issues the balcony door had to remain open all night. We reported these issues to front desk and asked to be moved to another room as all the balcony executive rooms were unbooked that night. The front desk staff stated they would call to change the room but we did not receive a call. I spoke to manager the next morning who was incredibly rude, racist and sexist despite our compliants no apology was given. He judged us based on how who we are and therefore gave us substandard customer service due to his own prejudices. We will not stay her again as we have paid alot money to have a good room and the staff treated us with absolute contempt due to our race and gender. Do not stay here unless you want to be treated like your life is worthless.
Stayed 1 night in May 2025

6/10 Okay

Jack

Travelled with partner
We went to a gig in the o2 and had to stay in London so we booked a windowless room for try and be conservative with money, however we got there and the whole hotels air conditioning is basically non existent it was red hot in there and it was only the beginning of may, went to reception to upgrade to a better room which they agreed we paid £100 more to have a top bloke room with a balcony, although we could actually open the door the room was still very dated, air con didn’t work. Was an ok room for the night but we wouldn’t return to this hotel
Stayed 1 night in May 2025

10/10 Excellent

paul, harlow

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Betul

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Ailen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
that day I’ve stayed London was 20 degrees albeit the room temperature is set at 25 and cannot be change as they said the air conditioning was set centrally and it was broke.it was hassle that i sleep with open windows, with another building overlooking at me, and with the noise of the cars passing at night. The carpet of the room was dusty, and the bathroom water is strongly chlorinated.. i won’t recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Staff & service

Good stay! Close to shops and amenities.

We paid extra for a room with a window which is a little disappointing and frustrating as the view was of a construction site. There is a bar, restaurant space downstairs that overlooks the river. A nice place to have a chat or sip on a drink from the bar. The hotel room was clean albeit slightly old fashioned. Had a chandelier in the room. Very dramatic. Mini toiletries were provided. There was a desk and multiple sets of drawers for storage. I would recommend the stay as it was convenient for shops and restaurants. A short 10 minute walk away from multiple malls (Canada place, Cabot place, jubilee) in Canary Wharf.
Stayed 1 night in May 2025

10/10 Excellent

Meretgeldi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nurtan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt very outdated, with old furniture. While it had a desk and all the necessary amenities, the overall impression was cheap and uninspired. Breakfast was underwhelming—the croissants seemed thick and stale, possibly several days old. However, the eggs were great!
Stayed 1 night in May 2025

8/10 Good

Kevin

Stayed 4 nights in May 2025

2/10 Terrible

Sima

Liked: Cleanliness, staff & service, property conditions & facilities
Sadly our stay wasn’t great, the first room had a awful noise constant so we were moved to another only to have the room next door having a rave into 3am in the morning resulting in no sleep.
Stayed 1 night in May 2025

6/10 Okay

Shane

Stayed 1 night in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Deborah

Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
They gave me a room with no windows and no signal. Considering the what I paid! More than disappointed
Stayed 1 night in Apr 2025

2/10 Terrible

yousuf

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It’s poor room with no network and cooler or fan And have to say this your reception staff is i feel arrogant and not customer friendly…. They even dont facing. Sorry to say this
Stayed 1 night in Apr 2025