Hotel Maya

4.0 star property
4-star hotel near Long Beach Cruise Terminal

Choose dates to view prices

Photo gallery for Hotel Maya

Pillowtop beds, in-room safe, desk, blackout drapes
Sun loungers, beach towels
Sun loungers, beach towels
Exterior
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

View in a map
700 Queensway Drive, Long Beach, CA, 90802
  • Place, RMS Queen Mary
    ‪10 min walk‬
  • Place, Aquarium of the Pacific
    ‪10 min walk‬
  • Place, Long Beach Cruise Terminal
    ‪15 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪29 min drive‬

Room options

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Water View)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the area

Long Beach

Oceanside stay.You'll find RMS Queen Mary and Aquarium of the Pacific within a 15-minute walk of this Long Beach hotel. Long Beach Cruise Terminal and Long Beach Convention and Entertainment Center are also within 3 miles (5 km).

What's nearby

  • RMS Queen Mary - 10 min walk - 0.9 km
  • Aquarium of the Pacific - 10 min walk - 0.9 km
  • The Pike Outlets - 10 min walk - 0.9 km
  • Long Beach Cruise Terminal - 15 min walk - 1.3 km
  • Long Beach Convention and Entertainment Center - 17 min walk - 1.5 km

Getting around

  • Downtown Long Beach Station - 3 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Los Angeles Intl. (LAX) - 40 min drive

Restaurants

  • ‪Hooters - ‬15 min walk
  • ‪Bubba Gump Shrimp Co. - ‬13 min walk
  • ‪Parkers' Lighthouse - ‬4 min drive
  • ‪Tequila Jack's - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬14 min walk

About this property

Hotel Maya

4-star hotel near Long Beach Cruise Terminal
Hotel Maya offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Maya. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

  • 199 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1974
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number BU20527910

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1162 out of 1957 reviews
Rating 8 - Good. 336 out of 1957 reviews
Rating 6 - Okay. 208 out of 1957 reviews
Rating 4 - Poor. 113 out of 1957 reviews
Rating 2 - Terrible. 138 out of 1957 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Phillip

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled and appeared to have flood damage
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, ENGLEWOOD

Travelled with partner
Beautiful area and wonderful walking path.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer, ENGLEWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pretty view of the bay. The evening fire pits were nice. Overall wonderful stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ethan

Stayed 7 nights in Aug 2025

4/10 Poor

Diana

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
First thing I paid for a balcony with a water view and got a little sliver of the water. The one I told management about it they said they had no other rooms. Call them tomorrow. Next thing they offer shuttles to and from town. We got a shuttle into town, but when we called to take the shuttle back, I was told that the driver went home sick that we would have to get another way back into town. Not OK. Also, when the shuttle driver took us into town, we gave him a tip and his words were exactly “is this all” not professional at all?
Stayed 2 nights in Aug 2025

10/10 Excellent

Rolando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort style hotel walking distance from the Pike/Shoreline Village. Was very close to the cruise terminal
Stayed 1 night in Aug 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig, Corvallis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are happy with the service
Stayed 2 nights in Aug 2025

2/10 Terrible

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Leaf blower gas powered outside our room all morning.
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Liked: Staff & service
We had no cold water in our hotel room. The pool area was not kept clean throughoutbthe day. There was foodnin the hot tub and pool later in the evening when we went to relax. Bstaff response was "it will get cleaned latee tonight"
Stayed 5 nights in Aug 2025

6/10 Okay

Weronika

Stayed 5 nights in Aug 2025

10/10 Excellent

ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay before boarding on a Carnival cruise.
Stayed 1 night in Aug 2025

10/10 Excellent

griselda

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We’ve stayed here many times we love it, rooms are clean, except Halls are dirty! Check your bill they add a gratuity without telling you, and we added an additional tip, scam, they don’t tell you ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most beautiful, coastal property with the full experience of an oceanside resort. I hope to stay here again. Very beautiful place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karlos Rentez, Forney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a little secret! The staff is phenomenal from the front desk to the grounds! Mr Alex in maintenance is one very cool person. The next time we’re in town there’s no doubt that we will be staying at Hotel Maya
Stayed 4 nights in Aug 2025

10/10 Excellent

Julene

Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was comfortable and clean, we were allowed early check in, thank u!
Stayed 1 night in Aug 2025

2/10 Terrible

john

Disliked: Cleanliness, amenities, property conditions & facilities
1st impression, the property needs major attention the exterior walls were very dirty. The room vinyl floor & baseboards were dirty. Had to call housekeeping to remake the bed. Queen size fitted sheet on a king size bed. Had to call again to get the automatic shades to close. not operator error, faulty controller. The food at the hotel restaurant was terrible then to make matters even worse they add on a $25 “service fee” which was not disclosed until the bill came. This was for a party of two, the management came to the table with no explanation “just a city fee”. We will never return!
Stayed 1 night in Aug 2025

10/10 Excellent

Chanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Stayed 1 night in Aug 2025

6/10 Okay

Diana Lynn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I paid for a water view and got a sliver of a view through two buildings. not happy about that talk to the management and they said maybe tomorrow we might have one available with a bit of view but did not also got the shuttle into town that they offered once in town. We called to have the shuttle come and get us and was told that the driver went home sick and that we would have to find her own way home. Maybe call an Uber not OK
Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a day exploring, riding the aqua-bus/ferry (only $1 to cross the bay!) to see the shops and wrapped up the evening with dinner at the Maya restaurant, Fuego. While dining, we enjoyed watching pelicans and herons flying over the waterfront. Slept well in our clean and cozy bed, with a delicious breakfast at the same restaurant in the morning. All staff were friendly and welcoming, ending with the hotel shuttle service to the Catalina ferry, too! We look forward to staying again, thank you!
A gorgeous view of the Queen Mary from the Maya Hotel.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are fantastic.
Stayed 2 nights in Aug 2025

4/10 Poor

Pei-Hua, Walnut

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Very noisy and inconvenient location, bad service with the only one restaurant onsite.
Stayed 3 nights in Aug 2025