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"The parking lot and elevator situation is very confusing here. It was hard to figure out where to go to get from the parking lot to the lobby, then fr ... " More

By a verified traveller on Sat 10 Feb 2024

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Hotel Description

Art Deco hotel near Aquarium of the Pacific

Heart of Long Beach

Within a 15-minute walk of this Downtown Long Beach hotel, you'll find Aquarium of the Pacific and Long Beach Convention and Entertainment Center. Port of Long Beach and RMS Queen Mary are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $219* Per night/room 11 Apr. - 12 Apr.

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Long Beach Hotel ratings based on 32 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Long Beach Hotel

Everyone (16) Couples (3) Family (12)
4 out of 5
The parking lot and elevator situation is very confusing here. It was hard to figure out where to go to get from the parking lot to the lobby, then from the lobby to my room. Especially with two big dogs. Signs should be bigger for sure.

Posted by on 10 Feb. 2024

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Comment from Hotel Management

10 Feb. 2024 by GM

Dear Cris, Thank you for taking the time to leave a review. It’s nice to know you enjoyed your stay! I sincerely appreciate your feedback on how we can serve you better next time, as we always strive to enhance the total guest experience. We can’t wait to welcome you again! Best, Rob Adams GM

2 out of 5

Posted by on 26 Jan. 2024

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Comment from Hotel Management

24 Mar. 2024 by GM

Dear Jeremiah, Thank you for being our guest. I sincerely apologize for any shortcomings you experienced during your recent visit. We hope to welcome you again, as we are committed to delivering a stay that aligns with our high expectations from check-in to check-out. Sincerely, Michael Rowley GM

1 out of 5
Rude and unprofessional Staff. Would definitely not stay here again just on the service relieved alone.

Posted by on 4 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by GM

Dear Natasha,We appreciate you taking the time to share your experience. My sincere apologies that you found our associates unhelpful and insincere. We strive to provide sincere hospitality and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely,Rob AdamsGeneral Manager

5 out of 5
our first time staying hear so far so good it's really clean an nice ! everyone is very professional! my kids really like it ! i like how u have to have a key to get anywhere or do anything !!

Posted by on 6 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by GM

Dear misty,I can't thank you enough for writing and sharing this review. We take great pride in bearing the Hilton name and work hard to make sure our offerings exceed the standards guests have come to expect. We appreciate your loyalty and hope to see you again soon.Best,Rob AdamsGeneral Manager

5 out of 5
Had a wonderful experience

Posted by on 12 Mar. 2023

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Comment from Hotel Management

13 Mar. 2023 by GM

Dear Nikki,It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was a wonderful experience. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again.Best,Rob AdamsGeneral Manager

5 out of 5

Posted by on 20 Feb. 2023

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Comment from Hotel Management

20 Mar. 2023 by GM

Dear John,It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area.Best,Rob AdamsGeneral Manager

3 out of 5

Posted by on 21 Jan. 2023

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Comment from Hotel Management

7 Mar. 2023 by GM

Dear Brenda,It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area.Sincerely,Rob AdamsGeneral Manager

2 out of 5

Posted by on 30 Dec. 2022

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1 out of 5

Posted by on 29 Dec. 2022

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5 out of 5
Na

Posted by on 17 Sep. 2022

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Property Features

Hilton Long Beach Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A 24-hour business center, 6 meeting rooms, and coworking spaces are available. Event space at this hotel measures 31142 square feet (2893 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hilton Long Beach Hotel. An area shuttle within 3 miles and a cruise ship terminal shuttle are free. For a fee, parking is available. This Art Deco Long Beach hotel is smoke free.

  • 399 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 31142 sq ft of conference space
  • 2893 sq m of conference space
  • Built in 1992
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Metro station: Downtown Long Beach Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 3 miles, cruise terminal shuttle, and shopping center shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hilton Long Beach Hotel offers 399 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters. 55-inch LCD televisions come with premium satellite channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • MP3 dock
  • In-room dining
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to noon.

Grab and Go Starbucks - This coffee shop serves breakfast, lunch, and light fare.

The LOFT - This restaurant serves breakfast only. Open daily.

ENCLAVE - This diner serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:30 AM

Special check-in instructions:

This property offers transfers from the cruise terminal. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Long Beach Hotel offers transfers from the cruise terminal. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Parties and events are allowed on site. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • Events/parties allowed
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 11
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 35.00 per night (in/out privileges)
  • Covered valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Executive Meeting
  • Hilton Executive Meeting Hotel Long Beach Center
  • Hilton Long Beach Executive Meeting Center
  • Hilton Long Beach & Executive Meeting Hotel Long Beach
  • Hilton Long Beach And Executive Meeting Center
  • Hilton Long Beach Hotel
  • Hilton Long Beach
  • Coast Long Beach Hotel
  • Hilton Long Beach Hotel Hotel
  • Hilton Long Beach Hotel Long Beach
  • Hilton Long Beach Hotel Hotel Long Beach

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.