Westmont stay.Your stay at this Westmont motel places you within 2 miles (3 km) of Western University of Health Sciences and The Glass House Concert Hall. Pomona Valley Hospital Medical Center and Claremont Village are also within 3 miles (5 km).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height door lock
No elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Entertainment
LCD TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Food and drink
Microwave
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.
Property is also known as
Pala Motel Pomona
Pala Pomona
Pala Motel Motel
Pala Motel Pomona
Pala Motel Motel Pomona
Pala Motel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
When I checked in the man an woman told me there were no rooms available. I had to argue with them because they had no record of my reserving and pre-paying for the room. When I showed him my receipt on my phone of my pre-payment he finally gave me a room key.
The clerk would judge you by your appearance and distinguish the deposit if he’s know who’s gonna make a problem. He would add some false rules that’s not even on the description on hotel.com. Fir example. He want me to deposit 55 dollars because I had me plus one guess. Very dirty towels, sheets are stained rooms smelled like piss.
The people who own this place are very short as well as rude. They didn't want to honor the reservation I made through Hotels. com because it was a much lower rate then $100 they wanted to charge but then had no vacancies. It's a draws fine line to discrimination and very unprofessional.
It was ok but the property owner has too many rules for a really crappy hotel
Mike
Stayed 1 night in Feb 2020
6/10 Okay
Verified traveller
Nov 3, 2019
Disliked: Staff & service
Strange
They had a ridiculous ‘no guests’ policy, which I think isn’t even legal? And even though I had a room for 2 people, when my friend wanted to stay over after I had already checked in, the manager had a fit. He basically wanted me to bribe him with $20 to let him stay. Give me a break. Next morning I saw him kicking people out because they were over occupancy and didn’t even give them a chance to bribe him, just crazy!
We went down to visit friends and have a good time. The hotel is in an area with a lot of crime and not safe to walk around. Check out is at 10 am very early, most hotels are noon and you usually can ask for a late check out. They ask for a 20.00 retainer for the remote control and key to the room you are supposed to get back after you check out. I turned in my key and remote but never received my 20.00 back. Most hotels big or small take advantage and price gouge when ever big events are in town and it sucks for anyone trying to get a decent room in a decent neighborhood at a decent price.