I was very disappointed with my recent stay. The room was in unacceptable condition: blood stains were visible on the sheets and pillowcases, the chair was badly stained, and the bathroom door wouldnât close. On top of that, water leaked from the shower, causing puddles outside the tub and creating a slipping hazard.
We immediately went to the front desk, asked for a refund, and moved to a different hotel. The lack of upkeep and cleanliness was completely unacceptable, and no guest should have to deal with conditions like this. I hope management takes these issues seriously and makes the necessary improvements.