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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Ontario hotel in Guasti area

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Outdoor pool
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪3 min drive‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(88 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

Guasti stay.Your stay at this Guasti hotel places you within 2 miles (3 km) of Toyota Arena and Cucamonga-Guasti Regional Park. Topgolf and Ontario Convention Center are also within 3 miles (5 km).

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 1.0 km
  • Ontario Convention Center - 3 min drive - 2.6 km
  • Toyota Arena - 3 min drive - 1.9 km
  • Topgolf - 4 min drive - 2.6 km
  • Disneyland® Resort - 60 min drive - 69.6 km

Getting around

  • East Ontario Station - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 9 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Oasis Cafe - ‬7 min walk

About this property

SureStay Hotel by Best Western Ontario Airport

Ontario hotel in Guasti area
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

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  • Parking included
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashwini

Stayed 1 night in Dec 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service
Exelentnservice
Stayed 2 nights in Nov 2025

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok for an older hotel. Staff was very friendly & helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Ty

Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

Stayed 2 nights in Dec 2025

10/10 Excellent

Qiaoling

Stayed 1 night in Dec 2025

6/10 Okay

Zachariah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Found a few bugs through the stay. Including roaches. Things were falling apart in the bathroom. In all it just lacked cleanliness. Comfy beds and great service though.
Stayed 2 nights in Nov 2025

6/10 Okay

ROBERT D

Liked: Cleanliness, staff & service, amenities
SureStay is located with a stone's throw of I-10 very noisy location. I had to change rooms after 1 night I could not sleep and A/C every time in cut in, vibrated the wall. Breakfast is average, staff Lupa & Cheryl were very helpful!
Stayed 5 nights in Nov 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Roni

Stayed 1 night in Nov 2025

8/10 Good

Emma

Travelled with family
staff was awesome very helpful the room and towls had an order maybe washw some bleach bed sweeky mattresses was not very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff, quick check-in, and accessible to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Antoinette

Stayed 1 night in Nov 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Male staff working Friday afternoon was very courteous and friendly. Rooms were basic similar to a motel. No issues with the stay but breakfast offering was a joke. They’re better off not offering anything. They had a container with oatmeal that was micro managed, cereal and that was it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Nov 2025

8/10 Good

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
good for a short stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Kaori

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was nice and room was spacious and very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great visit only concerned was the shower head pressure was too high that it would drop a lot of water
Stayed 2 nights in Oct 2025

8/10 Good

scott

Business traveller, Travelled with family
Liked: Staff & service, amenities
The only complaint was there was a stain on the outer comforter
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service
Nice from desk staff. Clean room. Good value
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Travelled with family
One night stay was okay. Middle of the night we could her someone talking that woke my sister and I up.
Stayed 1 night in Nov 2025

2/10 Terrible

Kessia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and uncomfortable beds
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying here. Husband and I like to stop here and rest, driving to Las Vegas. Front desk was great. Rooms are cozy. Good amenities.
Stayed 1 night in Nov 2025