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Hotel BH El Poblado

3.5 star property
3.5-star hotel near Santafé Mall

Choose dates to view prices

Photo gallery for Hotel BH El Poblado

Lobby
Front of property
Lobby sitting area
Gym
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • Poblado Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

Medellín

City center stay.A stay at this El Poblado hotel places you steps from Santafé Mall and within a 5-minute walk of Oviedo Shopping Center. Río Sur Shopping Center and Golden Mile are also within half a mile (1 km).

What's nearby

  • Santafé Mall - 2 min walk - 0.2 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Poblado Park - 2 min drive - 1.8 km
  • Lleras Park - 2 min drive - 1.8 km
  • El Tesoro Shopping Park - 2 min drive - 1.8 km

Getting around

  • Aguacatala Station - 12 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 38 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Leños Gourmet - ‬2 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬2 min walk

About this property

Hotel BH El Poblado

3.5-star hotel near Santafé Mall
Hotel BH El Poblado offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2011
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • iPod dock
  • LCD TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

david

Disliked: Staff & service

Expensive Hotel.

First room the door did not lock. Second room the AC was faulty. Although promised it was never fixed. Shower gel and shampoo was not replensihed nor was the coffee. Breakfast was average. This is the worst hotel since we arrived in Colombia 23 days ago and it was the most expensive. Its in a good residential area so that was a positive.
Stayed 4 nights in Feb 2025

8/10 Good

Isrrael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar pero un poco costoso para lo que ofrece
Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Staff & service, amenities
I did not like my stay in this hotel. The staff service and attitude is horrible, staff acts like they are doing you a favor for letting you stay there. I will only stay here again if they are the cheapest option and will see if they train their staff to be more welcoming and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained, great service, great location
Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to shopping & Dining. And 8-10 taxi ride to Nightlife in Parque Lleras. Staff was great and accommodating. And very knowledgeable with the surrounding areas and where to go for Tours. Definitely returning & staying there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, modern, excellent staff . Great location
Stayed 1 night in Jan 2025

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk is not polite, attentive or professional. They charge me for IVA (Tax) that I wasn't supposed to pay and I am having a hard time trying to get my money back. The head of the front desk was always rude and unwilling to help and the Manager block me from her phone because I did not have empaty with her sickness. How could I know that she was sick?. Even do, there wasn't necessary to mention that in the middle of a business situation
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose, OWATONNA

Stayed 3 nights in Jan 2025

8/10 Good

Lina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is really good! Just across the well known Santa Fe Shopping Mall
Stayed 10 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente !! Para turistas que desean tener un lugar cómodo, limpio , seguro y cerca de todo. Recomendados 100 por ciento!!
Stayed 7 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in a great location. Staff was great. However, the breakfast is not organized, the food was on trays and it wasn’t to keep the food warm because the food was cold. Our room was hot, mind you, it has a wall unit but didn’t go lower than 18, super hot in the halls and lobby. Other than that, hotel was good. The parking was very convenient. Not sure I would stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

6/10 Okay

JUAN ANGEL

Liked: Cleanliness
Nature around.
Stayed 1 night in Jan 2025

8/10 Good

Pablo, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 8 nights in Dec 2024

10/10 Excellent

Timothy, Rapid City

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 7 nights in Dec 2024

8/10 Good

Soraya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to mall and santa fe is in front. Restaurants and pharmacy also walkable
Stayed 4 nights in Dec 2024

8/10 Good

Nathysha

Travelled with family
Liked: Cleanliness, staff & service, amenities
I did not like the breakfast it was horrible
Stayed 4 nights in Dec 2024

10/10 Excellent

Wilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 3 nights in Nov 2024

2/10 Terrible

Roberto leon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was the worst part, the bathtub floor had worms, wait for them to clean it and the same thing happened the next day. it had live worms.
Stayed 6 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel está en un lugar estratégico. Muy cerca a centros comerciales y lugares para comer. Habitaciones limpias y camas muy cómodas.
Stayed 4 nights in Nov 2024

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities, room comfort
Great hospitality, great location. Modern facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean facilities, great location
Stayed 1 night in Nov 2024