El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Poblado Park and Lleras Park. Also, Monterrey Comercial Mall is within half a mile (1 km) and Santafé Mall is within 2 miles (3 km).
What's nearby
Monterrey Comercial Mall - 5 min walk - 0.5 km
Poblado Park - 6 min walk - 0.6 km
Lleras Park - 10 min walk - 0.9 km
Medellín Clinic - El Poblado - 13 min walk - 1.1 km
Oviedo Shopping Center - 2 min drive - 2.2 km
Getting around
Poblado Station - 10 min walk
Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
Restaurants
General Cafe Bar - 2 min walk
Clemente Café Y Flores - 2 min walk
Foxey Pub - 3 min walk
Tagliata - 3 min walk
Malevo Restaurante - 3 min walk
About this property
Heiss Hotel By Jalo
4-star hotel near Santafé Mall
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and an elevator. You'll have access to the outdoor pool at a partner property.
This 4-star Medellín hotel is smoke free.
176 guestrooms or units
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Front desk (24 hours)
Garden
Elevator
No smoking on site
Bar by the pool
Swim-up bar
Heiss Hotel By Jalo offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
A poolside bar
A swim-up bar
Things to do
Gym
Outdoor pool
Outdoor pool (guest access)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (40 inch wide door)
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
50-inch smart TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: COP 200000 per accommodation, per stay
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
Pet fee: COP 200000 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
Property Registration Number 210165
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
This hotel caters to LGBTQ+ guests.
Pool access available from 9:00 AM to 8:00 PM.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).