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Platinum City Serviced Apartments

4.0 star property
4-star aparthotel near Melbourne Central

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Photo gallery for Platinum City Serviced Apartments

Superior One Bedroom Apartment | Living area
Superior One Bedroom Apartment | View from room
Superior One Bedroom Apartment | Private kitchen
Front of property
Superior One Bedroom Apartment | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
327 La Trobe Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Apartment

View from room

One Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior One Bedroom Apartment

Superior One Bedroom Apartment | View from room

Superior One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

View from room

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment

Superior Two Bedroom Apartment

  • 53 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family Two Bedroom Apartment

Family Two Bedroom Apartment | Living area

Family Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2

View all photos for Superior One Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Superior One Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

View all photos for Superior Two Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Superior Two Bedroom Apartment

  • Sleeps 4

View all photos for Family Two Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Family Two Bedroom Apartment

  • Sleeps 4

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4.3 out of 5, Excellent, 1,009 reviews
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CA $250 total
includes taxes & fees
Jan 26 - Jan 27
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About the area

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District aparthotel, you'll find Melbourne Central and Collins Street. Also, Queen Victoria Market is within half a mile (1 km) and Marvel Stadium is within 2 miles (3 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Hardware Lane - 2 min walk - 0.2 km
  • RMIT University - 5 min walk - 0.5 km
  • Queen Victoria Market - 5 min walk - 0.5 km
  • Bourke Street Mall - 9 min walk - 0.8 km

Getting around

  • Melbourne Central Station - 3 min walk
  • Southern Cross Station - 15 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪David's Hotpot - ‬1 min walk
  • ‪Brick Lane - ‬2 min walk
  • ‪Shortstop Coffee & Donuts - ‬2 min walk
  • ‪Overlay Coffee - ‬2 min walk
  • ‪Mamao - ‬2 min walk

About this property

Platinum City Serviced Apartments

4-star aparthotel near Melbourne Central
Platinum City Serviced Apartments offers its guests an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 41 levels
  • Built in 2017
  • Elevator
  • No smoking on site
Platinum City Serviced Apartments offers 34 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking for AUD 25 per day; reservations required; discounts available
  • Secured, covered self parking on site (AUD 25 per day)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)
  • Crib: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 34 units
  • 41 floors
  • Built in 2017
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 25 per day
  • Nearby parking fee: AUD 25 per day (262 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Platinum City Serviced Apartments Apartment Melbourne
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced s
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Aparthotel
Platinum City Serviced Apartments Aparthotel Melbourne

Platinum City Serviced Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 372 reviews
Rating 8 - Good. 141 out of 372 reviews
Rating 6 - Okay. 59 out of 372 reviews
Rating 4 - Poor. 31 out of 372 reviews
Rating 2 - Terrible. 16 out of 372 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, room comfort
Fantastic location close to so many things, clean, communication amazing definitely recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Graham

Stayed 2 nights in Sep 2025

6/10 Okay

Frances

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
The room needed more kitchen utensils. I booked an apartment hoping to cook breakfast and maybe a few dinners. However there was only 1 pair of tongs, a wooden spoon, 1 small pan, 1 small pot, cups and very minimal cutlery. Definitely needed bowls for salad, a potato peeler, a strainer and an oven dish. It's pointless having an oven and stove if there is nothing to bake or cook with. I could tell that the room had been cleaned however it needs to be more thorough. The kettle was really dirty and the bathroom cupboards hadn't been wiped as there was dust and hair on the shelves. The shower also had mould. Would have been nice to have the car park closer to the hotel. Loved that it was close to the shops and food stores.
Stayed 2 nights in Sep 2025

4/10 Poor

Janelle

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Kelly

Travelled with family, Travelled with group
Liked: Cleanliness
The pictures on site are very deceiving. Far smaller than expected.
Stayed 2 nights in Jul 2025

8/10 Good

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well resourced (heating, TV, washing machine, oven, hob). The room had opening windows which was welcome (as so many properties of similar ilk don't have opening windows now). The interaction with staff was good. The bed was lovely and comfortable and most welcome. The room itself was quite small and sparsely furnished but tastefully done. It was not a practical set up however in a number of respects. There were no instructions to virtually anything within the room and it took quite some time to work out how to use the oven's various settings (I had to Google it), how to open the cupboards (required to press open rather than pull open), how to use to bathroom taps (see below) and to locate the utensils to assist with cooking. The utensils were ultimately found in an upper cupboard and which when pulled out resulted in a knife falling out of a receptacle (and which could be a potential risk). Similarly both the toaster and kettle were in upper cupboards - the toaster being unreachable even when I stood on a chair. The washing machine was a welcome addition but the clothes drying rack was super small and not able to hold many clothing items. The shower was difficult to fathom as the tap function seemed to be the exact opposite to what was displayed on the tap i,e, hot to one side and cold to the other. It was an overall enjoyable stay but a more practical approach is needed in relation to the property's resources.
Stayed 1 night in Jun 2025

4/10 Poor

Antonio

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean and comfortable Views are great Plenty of dining options nearby
Stayed 1 night in Mar 2025

8/10 Good

Elisabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. It is in a great location with easy access to everything downtown. Check in was very easy with a perfect parking option. The apartment was clean and maintained. It is not very spacious and is a bit small, but it served us perfectly for a one night stay in Melbourne downtown.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Check in process Reception door should be open if not being greeted at level 3
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was in a fantastic location. Neat and tidy. Would stay here again no worries
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charlee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Brent

Stayed 1 night in Dec 2024

6/10 Okay

Steve

Stayed 1 night in Dec 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Housekeeping knocked on the door at 9:30am before checkout. Lack of amenities eg lack of coffee and tea. Soap.
Stayed 1 night in Nov 2024

2/10 Terrible

Josefin

Liked: Cleanliness, property conditions & facilities
Had to climb 38 floors TWICE because the lift wasn’t working
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities
Great value for money. Very happy with stay, would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Julie-Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Ramon

Liked: Cleanliness, room comfort
Location and views are fantastic, very private and quiet for city accommodation. I will recommend it to all my friends.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location only 100m from Melbourne Central Shopping Centre. Parking is about 100m away in a different building but only $25 a night with in/out. Excellent communication with staff. Room was neat and tidy, well equipped and a decent size.
Stayed 2 nights in Jul 2024

4/10 Poor

TERRAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024