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Aparthotel

Quest Frankston on the Bay

4.0 star property
4-star aparthotel near Frankston Arts Centre

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Photo gallery for Quest Frankston on the Bay

Premium bedding, in-room safe, desk, laptop workspace
Executive Studio with Ocean View | Balcony
42-inch LCD TV with satellite channels, TV, iPod dock
Beach nearby, white sand
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
435 Nepean Highway, Frankston, VIC, 3199
  • Place, Frankston Beach
    ‪3 min walk‬
  • Place, Frankston Arts Centre
    ‪5 min walk‬
  • Place, Frankston Visitor Information Centre
    ‪9 min walk‬

Room options

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Studio with Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio with Ocean View

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Executive Studio

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio

  • Sleeps 3

View all photos for One-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom Apartment

  • Sleeps 3

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Executive Two-Bedroom Apartment

  • Sleeps 6

View all photos for Deluxe Executive Studio

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Executive Studio

  • Sleeps 3

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Exterior

Mercure Melbourne Southbank

Southbank
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.2 out of 5, Very good, 1,002 reviews
The price is CA $121
CA $134 total
includes taxes & fees
Apr 5 - Apr 6
Mercure Melbourne Southbank

About the area

Melbourne

Central Melbourne getaway .Within a 10-minute walk of this Frankston aparthotel, you'll find Frankston Arts Centre and Frankston Visitor Information Centre. Edithvale-Seaford Wetlands is within 6 miles (10 km) and Mornington Racecourse is within 9 miles (15 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Frankston Beach - 3 min walk - 0.3 km
  • Frankston Arts Centre - 5 min walk - 0.5 km
  • Frankston Visitor Information Centre - 9 min walk - 0.8 km
  • Seaford Foreshore Walking Track Trailhead - 2 min drive - 1.9 km
  • Kananook Beach - 2 min drive - 2.3 km

Getting around

  • Leawarra Station - 4 min drive
  • Frankston Station - 6 min walk
  • Melbourne Airport (MEL) - 58 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Waves on the Beach - ‬4 min walk
  • ‪The Sporting Globe - ‬4 min walk
  • ‪Binario Espresso - ‬4 min walk
  • ‪TGI Fridays - ‬4 min walk

About this property

Quest Frankston on the Bay

4-star aparthotel near Frankston Arts Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 1076 square feet (100 square meters) and includes a conference center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Quest Frankston on the Bay. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
Quest Frankston on the Bay offers 75 air-conditioned accommodations with safes and designer toiletries. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

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Quest Frankston

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • iPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business center
  • Conference center (1,076 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Frequently asked questions

How close is Quest Frankston on the Bay to the airport?

Quest Frankston on the Bay is 42.1 mi (58-min drive) away from the Melbourne Airport (MEL) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Frankston on the Bay?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Quest Frankston on the Bay on Apr 13, 2026 start from CA $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Frankston on the Bay have an airport shuttle?

Quest Frankston on the Bay offers an airport shuttle from 4:30 AM to 7:30 PM, at scheduled times, for a charge of AUD 42. per person, one-way.

How close is Quest Frankston on the Bay to the beach?

This aparthotel is a short 5-minute walk from Frankston Beach and 1.1 mi (2-min drive) from Kananook Beach. Don't forget your sunscreen!

Does Quest Frankston on the Bay offer free breakfast?

Quest Frankston on the Bay does not offer free breakfast.

Is there a casino at Quest Frankston on the Bay?

No, there is no casino at this aparthotel.

What time is check-in at Quest Frankston on the Bay?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Quest Frankston on the Bay?

Free parking is not available at this aparthotel. Self parking is available for AUD 35 per day.

Does Quest Frankston on the Bay have a pool?

Quest Frankston on the Bay does not have a pool.

Does Quest Frankston on the Bay have a restaurant?

Yes, there are 2 restaurants on site.

Does Quest Frankston on the Bay have a spa?

There are no spa services available at this aparthotel.

How close is Quest Frankston on the Bay to downtown Melbourne?

Quest Frankston on the Bay is 24.2 mi away from Melbourne.

Quest Frankston on the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 421 out of 898 reviews
Rating 8 - Good. 302 out of 898 reviews
Rating 6 - Okay. 97 out of 898 reviews
Rating 4 - Poor. 53 out of 898 reviews
Rating 2 - Terrible. 25 out of 898 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Troy, SJC

Stayed 3 nights in Mar 2026

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Spacious well appointed room. Friendly helpful stagg
Stayed 3 nights in Nov 2025

4/10 Poor

Alice

Liked: Cleanliness
On arrival there was a substance effected couple fighting in the reception area, interesting welcome. We had a studio apartment booked, which needed 2 different lifts to get to. There was an overpowering smell of vomit and cleaning product in the room. I contacted reception and they gave us another room. However this room was just a room, not a studio. There was no offer to refund the amount for the cheaper room. The windows were filthy, and the outlook was to other rooms. There was no mirror in the room besides the bathroom, no full length mirror. The furniture was mis-matched. The bed was comfortable. Would not return.
Stayed 1 night in Nov 2025

8/10 Good

Marianne

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities
Close to main bars, shops, cinema etcs No sea viewa, close.to water. Very clean.
Stayed 1 night in Nov 2025

4/10 Poor

Tony

Stayed 1 night in Nov 2025

6/10 Okay

brian

Travelled with partner
Disliked: Cleanliness
Noisey with wind noise, toenails in carpet, shower floor dirty lounge dirty, parking expensive, poorly advertised convoluted access too unit
Stayed 5 nights in Nov 2025

10/10 Excellent

Leanne

Business traveller
Liked: Cleanliness, amenities
I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aircon was really good and worked well and kept the room at a constant temperature all day and night. The hotel overall was really good and locatedin afantastic position, close to major shopping centre and also the beach. Staff were very polite and nothing was too much trouble. Overall agreat stay and i would easily stay there again
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great lication close to public transport, shopping and dining options. The apartments are spacious and clean but TV reception was appalling.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Timothy

Stayed 1 night in Oct 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Airona

Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, room comfort
Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If a shorter person had trouble reaching cups, kettle. You need a remote for blinds had trouble putting them up & down
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been trying to get someone to answer my emails because I still haven't received my security deposit back and it's been 5 days .
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, room comfort
Very good stay, a pleasant welcome and the room was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We travel 4 hours from Regional NSW every 6-8 weeks to visit family. Quest on the bay is close for our needs, easy access, secure parking and the helpful friendly staff make it so easy.
Stayed 2 nights in Oct 2025

8/10 Good

VIVIAN

Liked: Cleanliness, room comfort
Decent stay but couldn’t sleep due to the seagulls as it sounded like they were fighting but otherwise, convenient location. Staffs good. The room was good but the bathroom was abit tinier than i thought.
Stayed 1 night in Sep 2025

6/10 Okay

Violet

Travelled with partner
Liked: Amenities, property conditions & facilities
• Location is good - a lot of restaurants and some live entertainment within walking distance. • Hidden costs - in addition to the booking cost had to pay for parking + a bond which you don't get back straight away. Space we could park in was too small for our 4WD. Husband had to crawl over passenger seat to get out! • It was noisy - many sounds from the street, people walking outside our door and the seagulls!? I thought they slept at night! I found staying at the Quest Frankston on the Bay was an average experience, particularly for the price. If given the choice, we won't be staying there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
Water wasn’t always hot for shower
Stayed 4 nights in Sep 2025

8/10 Good

Joanne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly. Staff, perfect location for what we needed
Stayed 3 nights in Sep 2025

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the property close to everything we needed
Stayed 2 nights in Sep 2025