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Rosewood Sand Hill

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Photo gallery for Rosewood Sand Hill

A spacious living area with a high ceiling, large windows, and a central seating arrangement.
A modern kitchen with a central island, wooden beams, and a large hanging light fixture.
A swimming pool with lounge chairs and red umbrellas, surrounded by greenery and a large building in the background.
A hotel room with a large sliding glass door leading to an outdoor seating area with chairs and a table, a sofa with cushions, and a bed.
A sunlit outdoor lounge area with lounge chairs, a small table, and potted plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2825 Sand Hill Road, Menlo Park, CA, 94025
  • Place, SLAC National Accelerator Laboratory
    ‪15 min walk‬
  • Place, Horse Park at Woodside
    ‪2 min drive‬
  • Place, Stanford University
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪32 min drive‬

Room options

View all photos for Mobility Accessible Deluxe King, Roll-in Shower

Frette Italian sheets, premium bedding, minibar, in-room safe

Mobility Accessible Deluxe King, Roll-in Shower

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a wooden wardrobe, a desk with a lamp, a bench, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Rosewood)

A modern living room with a flat-screen TV mounted on a wooden panel wall, a comfortable seating area with a bench and chairs, a coffee table with decorative items, and large windows offering a view of greenery outside.

Junior Suite (Rosewood)

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite

A modern living room with a fireplace, a flat-screen TV, a sofa, a coffee table, and a dining area with a table and chairs.

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a TV, a cabinet with a tree design, a chair, a bed, and a view of the outdoors.

Deluxe Room, 2 Queen Beds

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a balcony with a view.

Premier Room, 2 Queen Beds

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Villa

A modern living room with a fireplace, a large TV, and a wooden coffee table.

Presidential Villa

  • Mountain view
  • 220 sq m
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility Accessible Roll-in Shower)

A hotel room with a large bed, a wooden wardrobe, a desk with a lamp, a bench, and a view of the outdoors.

Deluxe Room, 1 King Bed, Accessible (Mobility Accessible Roll-in Shower)

  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite (Rosewood)

A modern living room with a sofa, coffee table, and a dining area with a table and chairs.

Executive Suite (Rosewood)

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

A hotel room with a bed, a desk, a chair, a small table, a lamp, and a view of the outdoors.

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Sleeps 2
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Accessible (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Premier Room, 1 King Bed, Accessible (Hearing Accessible)

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Queen Beds, Accessible (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a television, and a balcony with a view.

Premier Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility, ADA Tub)

A hotel room with a TV, a cabinet with a tree design, a chair, a bed, and a view of the outdoors.

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility, ADA Tub)

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

A hotel room with a large bed, a wooden wardrobe, a desk with a lamp, a bench, and a view of the outdoors.

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility Accessible , Transfer Shower)

A hotel room with a large bed, a wooden wardrobe, a desk with a lamp, a bench, and a view of the outdoors.

Deluxe Room, 1 King Bed, Accessible (Mobility Accessible , Transfer Shower)

  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Queen Beds, Accessible (Mobility Accessible)

A hotel room with two beds, a desk with a chair, a television, and a balcony with a table and chairs.

Premier Room, 2 Queen Beds, Accessible (Mobility Accessible)

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Accessible (Rosewood, Mobility Accessible)

A modern living room with a flat-screen TV mounted on a wooden panel wall, a comfortable seating area with a bench and chairs, a coffee table with decorative items, and large windows offering a view of greenery outside.

Junior Suite, Accessible (Rosewood, Mobility Accessible)

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, Accessible, Bathtub (Mobility, Hearing, ADA Tub)

A modern living room with a fireplace, a flat-screen TV, a sofa, a coffee table, and a dining area with a table and chairs.

Luxury Suite, Accessible, Bathtub (Mobility, Hearing, ADA Tub)

  • Garden view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Room (Premier Suite)

A modern living room with a fireplace, large windows, and a balcony.

Luxury Room (Premier Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

Verde Room

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 King Beds
  • Free WiFi

Orchard House

  • 1 bedroom
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a bed, a desk, a chair, a small table, a lamp, and a view of the outdoors.

Deluxe King Room

  • Sleeps 3
  • Free WiFi

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About the area

Menlo Park

In Menlo Park .You'll find Stanford University and Stanford University Medical Center within 3 miles (5 km) of this hotel. Stanford Shopping Center is within 3 miles (5 km) and Facebook Campus is within 9 miles (15 km).

What's nearby

  • SLAC National Accelerator Laboratory - 15 min walk - 1.3 km
  • Horse Park at Woodside - 2 min drive - 2.9 km
  • Stanford University - 5 min drive - 4.0 km
  • Stanford Shopping Center - 7 min drive - 5.8 km
  • Facebook Campus - 16 min drive - 13.0 km

Getting around

  • Atherton Station - 10 min drive
  • San Carlos, CA (SQL) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Bici Coffee - ‬1 min walk
  • ‪Kali Greek Kitchen - ‬7 min drive
  • ‪Dutch Goose - ‬5 min drive
  • ‪Country Corner - ‬5 min drive

About this property

Rosewood Sand Hill

5-star luxury hotel near Stanford University
Rosewood Sand Hill offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11625 square feet (1080 square meters) and includes conference space. A hot tub, a sauna, and a terrace are also featured at the luxury Rosewood Sand Hill. A free area shuttle within 5 mi is available. Parking is available for a fee. A complete renovation of Rosewood Sand Hill was completed in June 2020.

This 5-star Menlo Park hotel is smoke free.

  • 121 guestrooms or units
  • 2 levels
  • 14 buildings
  • 2 dining venues
  • 11625 sq ft of conference space
  • 1080 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Rosewood Sand Hill offers 121 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Menlo Park hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in June 2020.

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:30 AM for a fee: USD 35 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.00.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 35 to 40 per person
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Rosewood Hill
Rosewood Sand
Rosewood Sand Hill
Rosewood Sand Hill Hotel
Rosewood Sand Hill Hotel Menlo Park
Rosewood Sand Hill Menlo Park
Sand Hill Rosewood
Rosewood Sand Hill Hotel
Rosewood Sand Hill Menlo Park
Rosewood Sand Hill Hotel Menlo Park

Frequently asked questions

How close is Rosewood Sand Hill to the airport?

Rosewood Sand Hill is 19.2 mi (25-min drive) away from the San Carlos, CA (SQL) airport, the closest popular airport to the property.

How much does it cost to stay at Rosewood Sand Hill?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Rosewood Sand Hill on Jul 23, 2026 start from CA $1,698, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rosewood Sand Hill have an airport shuttle?

Airport shuttle services are not available at Rosewood Sand Hill.

Does Rosewood Sand Hill offer free breakfast?

Free breakfast isn’t provided at Rosewood Sand Hill, but to-go breakfast is offered for a fee of between USD 35 and 40 per person. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Rosewood Sand Hill?

No, there is no casino at this hotel.

What time is check-in at Rosewood Sand Hill?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Rosewood Sand Hill?

Free parking is not available at this hotel. Valet parking is available for USD 25 per day.

Does Rosewood Sand Hill have a pool?

Rosewood Sand Hill features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Rosewood Sand Hill have a restaurant?

There are 2 onsite restaurants, offering options like local cuisine, garden views, and a poolside location.

Does Rosewood Sand Hill have a spa?

This hotel has a spa, which features massages, aromatherapy, and facials.

How close is Rosewood Sand Hill to downtown Menlo Park?

Rosewood Sand Hill is 2.8 mi away from Menlo Park.

Rosewood Sand Hill Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 229 out of 291 reviews
Rating 8 - Good. 44 out of 291 reviews
Rating 6 - Okay. 10 out of 291 reviews
Rating 4 - Poor. 4 out of 291 reviews
Rating 2 - Terrible. 4 out of 291 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mei

Liked: Cleanliness, amenities, property conditions & facilities
Quite and nice view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel and my go to place for anything in Palo Alto
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch. Best vacation ever. 5 star service and property. Book now for the most relaxing stay ever. I didn’t want to leave!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite places to stay when I am in the area working.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the rosewood and they make you feel like you’re in for a visit at your second home.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people great service
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome place! Was happy to stay here, would DEFINITELY stay here again in the future!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool and staff. The breakfast was wonderful and the views from the Madera restaurant terrace are beautiful. Spa was great and my massage was one of the best ever. Thank you Rosewood for a lovely stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy modern spacious quiet luxurious … what a great resort! Highly recommended no hesitation we will go back again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice relaxing hotel close to SF airport

Very nice hotel close to SF Airport in a green area. Nice large pool, good service, delicious food. Very nice area around Stanford university. A nice getaway location even for few days. We will come back!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay at the rosewood. I love the location which makes this a great place to stay when I have meetings in the area and it’s very close to numerous barns in the area which is great for equestrians. Very quiet and the staff always goes above and beyond to make sure you’re getting the most out of your stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as paradise!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Voula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Service is excellent
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic oasis in Silicon Valley

Everything about the check-in experience, from the information about reservations we had made, to the on-site amenities were clearly described to us. The staff were very open and welcome, which contributed to a fantastic stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasure to stay here. Simple and nice.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable massage at the spa followed by the steam room. I swam laps in the pool and it was heated perfectly to 82 degrees. Food in the restaurant was tasty and service was impeccable. Although you can hear the noise from cars once inside my room it was completely quiet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and the staff was excellent. No issues at all!
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Not the best stay

Dinner was great. Room wasn’t properly cleaned. Found syringes in minibar and hair in the bathroom drawer.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

amin

Liked: Cleanliness, staff & service, property conditions & facilities
True five stars
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Pei-yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Restaurant menu repetitive. One menu for lunch, dinner, for 3 days. I had to go out to eat. Room needs a bit upgrade. For the rate, it can use a lot of upgrade.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words can't quite sum up how good this hotel is. From the moment you checkin to the moment you checkout the staff could not do more. The location is exquisite. The hotel is modern. The facilities are excellent. A free car that you can borrow for up to three hours isn't something I'd ever had before. A particular thanks to Christian for making the stay so memorable. If there were a sixth star, this hotel would deserve it.
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience we just had at this hotel. Easily the best staff and service we ever had. As for the resort, the room was spacious and included every single detail you could ask for. The pool/hot tub area is spectacular. Our son didn’t want to leave. And the food is top notch. Frankly, if you ever plan to visit the bay area, don’t waste any time and just stay there. A true 5-stars experience.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disorganized and rude.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did not get informed before I booked the gym was being remodeled.
Stayed 2 nights in Jul 2024