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Sonesta Milwaukee West Wauwatosa

3.5 star property
3.5-star hotel near Milwaukee County Zoo

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Desk, laptop workspace, iron/ironing board, free WiFi
Interior
Interior
Interior
Banquet hall

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Children's Hospital of Wisconsin
    ‪13 min walk‬
  • Place, Milwaukee County Zoo
    ‪14 min walk‬
  • Place, Mayfair Mall
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪19 min drive‬

Room options

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Exterior

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About the area

Milwaukee

Wauwatosa stay.With a stay at this Wauwatosa hotel, you'll be within 2 miles (3 km) of Milwaukee County Zoo and 6 miles (10 km) of Wisconsin Exposition Center. American Family Field is within 6 miles (10 km) and Discovery World is within 9 miles (15 km).

What's nearby

  • Children's Hospital of Wisconsin - 13 min walk - 1.1 km
  • Milwaukee County Zoo - 14 min walk - 1.2 km
  • Oceans of Fun - 19 min walk - 1.6 km
  • Froedtert Hospital - 2 min drive - 1.8 km
  • Mayfair Mall - 2 min drive - 2.1 km

Getting around

  • Milwaukee Intermodal Station - 11 min drive
  • General Mitchell Intl. Airport (MKE) - 20 min drive

Restaurants

  • ‪Mo's Irish Pub - ‬16 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Cousins Subs - ‬8 min walk
  • ‪Work Lunchroom - ‬15 min walk
  • ‪Firehouse Subs - ‬13 min walk

About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel near Milwaukee County Zoo
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square meters) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front-desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • 5908 sq ft of conference space
  • 549 sq m of conference space
  • Built in 2008
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Express Milwaukee-West Medical Center by IHG
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  • Pet friendly
  • Free WiFi
  • Air conditioning
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The price is CA $119
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includes taxes & fees
Feb 1 - Feb 2
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Property amenities

Family friendly

  • Free area shuttle
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and cash. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 723 out of 1846 reviews
Rating 8 - Good. 427 out of 1846 reviews
Rating 6 - Okay. 321 out of 1846 reviews
Rating 4 - Poor. 193 out of 1846 reviews
Rating 2 - Terrible. 182 out of 1846 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was great, staff was helpful, the lady working the bar was really great, friendly, funny, had stories to share.
Stayed 2 nights in Oct 2025

4/10 Poor

Lea

Stayed 2 nights in Oct 2025

8/10 Good

Chastity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Aidan

Stayed 3 nights in Oct 2025

10/10 Excellent

Krystyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to what we needed
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The staff at the front desk were great. The hotel was pretty clean, although the upholstered furniture needed cleaning. We had a suite. No desk with chair, and my husband needed to work at times. The sofa and chair in the room were in such terrible shape the we both had trouble getting out of them (bad knees). Every single piece of furniture was scratched and scuffed. The freezer in the room’s refrigerator needed defrosting, and there was a bottle in it from a previous guest. There were no extra blankets in the room, and exactly one hand towel, one bath towel, and washcloth for each of us. We were there 3 nights and there is no cleaning during the stay. We had callout bags for each of the 3 nights (no restaurant), so the garbage piled up. Never again.
Stayed 3 nights in Oct 2025

6/10 Okay

LAKEYSHA

Liked: Cleanliness, staff & service
The bar not open, the resturant not open, the hot broken, not every room has fridge and microwave, you have to pay for a suite to get those amenities. My towels was yellow. You get what you pay for. It did give me my necessities. Feeling safe, a bed and hot water. I will stay again because of my purpose and its location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jalen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Anita Raye

Stayed 4 nights in Oct 2025

10/10 Excellent

Zhixiong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nathaniel

Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. We did however have problems with the shower door wouldnt close properly.
Stayed 1 night in Oct 2025

4/10 Poor

ANITA

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean but shabby. No alarm clock or microwave or fridge in the room. The table between the beds was slanted. Our waters kept spilling. The bathroom was spacious and nice, however my son is 5x10 and hit his head in the shower. If you're over 6ft, you won't fit. Motel has a lousy complimentary breakfast. Small, whimpy microwave. 14 min to cook macaroni and cheese cup that they charge $4.50 for. The beds were comfortable.
Stayed 2 nights in Oct 2025

4/10 Poor

Mitchell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No usb ports in the room, was told the truck haven’t arrived so no complimentary breakfast was served.
Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Stayed 1 night in Sep 2025

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, room comfort

Billed incorrectly, reimbursement uncertain

The furniture was worn which is not why I rated the stay poorly. The Sonesta billed me at a rate different from what I had accepted at Hotels.com. When I asked them to correct it while checking out, I was told it was Hotels.com controlling the billing. After multiple contacts with Hotels.com I am now being told I am told the billing will be corrected in 7-10 days BUT if Sonesta failed to do so, I should contact the credit card company . . .
Stayed 2 nights in Sep 2025

6/10 Okay

Krista

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We were met with a very rude gentleman at the check in desk, when trying to find information we was rolling his eyes and not very informative. Once we finally could check in our carpet in our room was damp, and all our towels were wet and or damp, so not sure if they have dryers that work.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Liked: Cleanliness
One gentleman at the front desk (I believe a manager) said our room wasn’t ready, which was fine, but he literally said, “there’s nothing we can do for you.” Told us to come back later and didn’t give an option to hold bags. Not the end of the world, but odd customer service. Our king suite only had one full size towel and we unfortunately didn’t notice until showering. Wallpaper was peeling and revealed what looked like mold. Otherwise the room seemed very clean. We were told not to put our room key near any electronics or magnets. It’s awfully difficult to keep a room key away from a phone, but they indicated even a phone could mess with the key. Weird.
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

michael, phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to many things around. Staff at desk were very professional
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean
Stayed 1 night in Sep 2025