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Relais Della Porta

Property near Via Toledo in Naples

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Photo gallery for Relais Della Porta

Deluxe Suite, Balcony, City View
Junior Quadruple Room
Junior Quadruple Room
View from property
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Toledo, 368, Naples, NA, 80134
  • Via Toledo
    ‪2 min walk‬
  • Port of Naples
    ‪12 min walk‬
  • Molo Beverello Port
    ‪13 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Quadruple Room

Junior Quadruple Room

Junior Quadruple Room

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Balcony, City View

Deluxe Suite, Balcony, City View

Deluxe Suite, Balcony, City View

  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View | Balcony

Junior Suite, Balcony, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • City view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Quadruple Room, 1 King Bed with Sofa bed

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Naples

Heart of Naples.At this Naples City Centre property, you'll be well placed to visit Via Toledo and Spaccanapoli, both within a 5-minute walk. Molo Beverello Port and Port of Naples are also within 2 miles (3 km).
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What's nearby

  • Via Toledo - 2 min walk - 0.2 km
  • Spaccanapoli - 2 min walk - 0.2 km
  • Port of Naples - 12 min walk - 1.0 km
  • Molo Beverello Port - 13 min walk - 1.1 km
  • Piazza del Plebiscito - 16 min walk - 1.4 km

Getting around

  • Toledo Station - 4 min walk
  • Montesanto Station - 7 min walk
  • Naples Intl. Airport (NAP) - 70 min drive

Restaurants

  • ‪Ristorante Mattozzi - ‬2 min walk
  • ‪Leopoldo Infante - ‬1 min walk
  • ‪Ceraldi Group SRL - ‬2 min walk
  • ‪La Porta Accanto - ‬1 min walk
  • ‪Pizzeria da Attilio - ‬2 min walk

About this property

Relais Della Porta

Property near Via Toledo in Naples
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces.

Event space at this property measures 323 square feet (30 square meters) and includes conference space. Relais Della Porta also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This Naples property is smoke free.

  • 13 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Relais Della Porta offers 13 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Naples property provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's games
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Musical instrument
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Hosted evening meal available daily for a fee of EUR 40; reservation required
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per day
  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT063049B4133C78PE, IT063049C23NR2439T

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Relais Della Porta Guesthouse Naples
Relais Della Porta Guesthouse
Relais Della Porta Naples
Relais Della Porta Naples
Relais Della Porta Guesthouse
Relais Della Porta Guesthouse Naples

Relais Della Porta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 125 reviews
Rating 8 - Good. 28 out of 125 reviews
Rating 6 - Okay. 9 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 5 out of 125 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Not worth the price paid

Wanted to love this hotel, but the rooms have stairs which was difficult for my older group. You also have to enter through a small door behind a large door, take a coin-operated elevator to the 3rd floor to locate the hotel lobby which we found cumbersome, especially with luggage. Experience was not worth the price paid.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodations in a historic building

Great stay, great location, great service, perfect weekend!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.
Stayed 3 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.
Stayed 3 nights in Jun 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Quick Stop In Napoli

This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.
Stayed 1 night in Jun 2024

4/10 Poor

Barbara

No safe in our room.
Stayed 1 night in Jun 2024

6/10 Okay

Barbara

Travelled with family
Liked: Property conditions & facilities
The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is beautiful, the bed was comfortable, and the breakfast was nice, but the unfriendly staff kind of ruins the experience. Also, our mini fridge was not working throughout our stay, and we really needed it for some small food items. We let them know, but they did not attempt to fix it or replace it.
Stayed 3 nights in May 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Large rooms. Beautiful hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Great location. Rooms were modern and clean with a strange layout. Staff was ok.
Stayed 1 night in Feb 2024

10/10 Excellent

Matej

Travelled with family and small children
Liked: Amenities
We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mikhail, Cohoes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and friendly staff. The rooms are beautiful. Highly recommend.
Stayed 3 nights in Sep 2023

8/10 Good

Sharone

Liked: Staff & service, property conditions & facilities
Great for a first time visit.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was unique and beautiful. The breakfasts were sensational. The hosts were incredible!!!
Stayed 1 night in Jun 2023

8/10 Good

Humberto, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Jun 2023

10/10 Excellent

Avalon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!
Stayed 2 nights in May 2023

10/10 Excellent

Ahmet Alp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULOUS GEM

The service is top notch. Very charming hotel. Little difficult to find but worth the trouble.
Stayed 1 night in Oct 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!
Stayed 2 nights in Sep 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022

8/10 Good

Giovanni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Overall great experience . The staff very friendly and the deluxe suite with balcony city view absolutely fabulous. I will highly recommend . Thank you Ester for your help Gianni & Clarissa
Stayed 1 night in Aug 2022