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UNA Hotels Napoli

4.0 star property
4-star hotel near Port of Naples, connected to a rail/subway station

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Photo gallery for UNA Hotels Napoli

Front of property
Suite (Double) | Terrace/patio
Property entrance
Front of property
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Piazza Garibaldi, 9/10, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪1 min walk‬
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Port of Naples
    ‪17 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room (2 Adults + 1 Child)

Premium bedding, down comforters, in-room safe, desk

Superior Double Room (2 Adults + 1 Child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room, 1 Large Twin Bed (French Bed)

Classic Single Room, 1 Large Single Bed (French Bed)

Classic Single Room, 1 Large Twin Bed (French Bed)

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite (Double)

Suite (Double)

Suite (Double)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (With Rollaway Bed)

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room (With Rollaway Bed)

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

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About the area

Naples

Central Naples getaway .Your stay at this Naples City Centre hotel places you within 2 miles (3 km) of Port of Naples and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 3 miles (5 km).

What's nearby

  • Piazza Giuseppe Garibaldi - 1 min walk - 0.0 km
  • Corso Umberto I - 1 min walk - 0.1 km
  • Spaccanapoli - 3 min walk - 0.3 km
  • Naples Underground - 12 min walk - 1.0 km
  • Port of Naples - 17 min walk - 1.4 km

Getting around

  • Garibaldi Tram Stop - 2 min walk
  • Naples Central Station - 5 min walk
  • Naples Intl. Airport (NAP) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Il Caffè di Napoli - ‬3 min walk
  • ‪Attanasio | Ristorante tipico napoletano - ‬3 min walk
  • ‪La Cantina dei Mille - ‬2 min walk
  • ‪Mimì alla Ferrovia - ‬3 min walk

About this property

UNA Hotels Napoli

4-star hotel near Port of Naples, connected to a rail/subway station
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly UNA Hotels Napoli.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
UNA Hotels Napoli offers 89 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 to 30 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 7 2026 to March 5 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults, and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT063049A1SRWAOHTW

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoli Una
Hotel Una Napoli
Napoli Hotel Una
Napoli Una Hotel
Una Hotel Napoli
Una Hotel Napoli Naples
Una Napoli
Una Napoli Hotel
Una Napoli Naples
Una Hotel Naples
UNAHOTELS Napoli Hotel Naples
UNAHOTELS Napoli Hotel
UNAHOTELS Napoli Naples

UNA Hotels Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Peter W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was first class and the staff very helpful
Stayed 6 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the train station
Stayed 1 night in Sep 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Stayed 1 night in Sep 2025

8/10 Good

VINCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff. The breakfast offers variety of choices! Awesome restaurant and roof top bar! Good choice for foreign solo travelers- however its a walk going to the city center. I was not able to check their gym and other amenities. The most thing I like is that staff are friendly and speak English.
Stayed 2 nights in Sep 2025

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor service

The service was terrible. We had been traveling all day and night and arrived at 08:00am. I had sent a previous request to check-in early. I totally understand that it is based on availability. The receptionist stated when we arrived that the hotel was sold out the prior evening. I know this to be truly false as I checked the night before and every class of room was available. She stated very rudely that check-in was at 14:00. I told her that I understood that. I asked twice if she could let us know if the room would be ready prior to 14:00, even at 12:00 or 13:00. She rudely said both times that it will only be ready exactly at 14:00 and to not ask again. Not an adequate response from a 4 star hotel. Additionally the AC was not working in the room. After calling two times, someone finally “switched” something from the reception for it to work. This was however at 03:00 in the morning. I would never recommend this hotel. The rooftop restaurant is nice, so go there for a drink or food but don’t stay at the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Benjamin P.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice big room, helpful concierge Sergio Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Nga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Travelled with partner
Located in very busy rundown area.
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was an oasis among the filth, homelessness, and congestion. It is clean, well maintained, well staffed, and conveniently situated near the central train station and port of Naples, and not far at all from the airport. The main shopping drag through the heart of downtown that leads to the Galleria is nearby. The breakfast and views on the roof were incredible and probably the best part of the whole hotel experience. Overall, would definitely stay again and recommend to anyone interested in a central location for exploring Naples, Pompeii, or the coast.
Stayed 6 nights in Sep 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy to get to from Napoli train station. Beautiful views from the rooftop terrace and food/drink was very nice
Stayed 1 night in Sep 2025

2/10 Terrible

Cristina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We booked this hotel because it was walking distance to train station. Our last day in Naples and we just needed to rest. Disappointed with the hotel. Sadly it is in a bustling, hectic, overrun area of Naples with dirty surroundings, garbage everywhere and felt very unsafe. On the positive side, the staff and reception team were kind and helpful. Wouldn’t stay there again simply because of the cleanliness, dirty hallway carpets, room smelled like vinegar.
Stayed 1 night in Sep 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff nice rooftop bar. Near train station.
Stayed 1 night in Sep 2025

2/10 Terrible

John, SAN MATEO

Disliked: Staff & service
contracted severe case of food poisoning from dinner on planned last night. Had to add extra night, change flights. Staff was made aware, no response from hotel management at all. Had better treatment on Trans Siberian. Unfortunate for hotel was decent otherwise but not a shred of their "hospitality".
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

Wonderful service and comfortable stay. The staff is helpful and friendly. The buffet breakfast is exceptional. Our room was a bit smaller than expected, but still fine for our short (two night) stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hamilton

Stayed 1 night in Sep 2025

6/10 Okay

Kadri

Business traveller, Travelled with partner, Travelled with group
Liked: Amenities
It was not the best location, it’s super busy area. Enterance to the hotel and the lobby was not that great, old and dated - outside was dirty. Room was amazing, newly renovated, we had a corner room with 2 balconies overlong the busy downtown areas and the train station. Doors had great soundproofing, and blackout shades.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Stayed 3 nights in Aug 2025

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and big, staff are friendly, the surrounding area is dirty and noisy
Stayed 1 night in Aug 2025

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful accommodation in the hotel. Good breakfast buffet . Personal at the hotel very friendly
Stayed 1 night in Aug 2025