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Caption by Hyatt Downtown Nashville

3.0 star property
3-star hotel near Broadway

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Photo gallery for Caption by Hyatt Downtown Nashville

Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, blackout drapes
Room, 1 King Bed
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
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4.4 out of 5, Excellent, 3,145 reviews
The price is CA $111
CA $133 total
includes taxes & fees
Dec 8 - Dec 9
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About the area

Nashville

Downtown Nashville stay.Within a 15-minute walk of this Downtown Nashville hotel, you'll find Broadway and Bridgestone Arena. Vanderbilt University and Nissan Stadium are also within 2 miles (3 km).

What's nearby

  • Demonbreun Street - 2 min walk - 0.2 km
  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 0.9 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 14 min walk - 1.2 km

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Pins Mechanical Company - ‬5 min walk
  • ‪Aurum - ‬5 min walk

About this property

Caption by Hyatt Downtown Nashville

3-star hotel near Broadway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness center, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

  • 210 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Hyatt House Nashville Downtown/Convention Center
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  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,461 reviews
The price is CA $169
CA $201 total
includes taxes & fees
Dec 22 - Dec 23
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 728 reviews
Rating 8 - Good. 118 out of 728 reviews
Rating 6 - Okay. 43 out of 728 reviews
Rating 4 - Poor. 18 out of 728 reviews
Rating 2 - Terrible. 24 out of 728 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was accomdating. Experience was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Amy

Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Staff were very helpful
Stayed 2 nights in Aug 2025

8/10 Good

Harjee

Stayed 4 nights in Aug 2025

10/10 Excellent

Lesbia, Johns Creek

I was not there, but my wife said she and her friends liked it and that they had a good view of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Hreat
Stayed 2 nights in Aug 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean & so nice! I loved the vanity lights & full body mirror they provided!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel! The rooms weren’t huge but the designers did a great job with the layout and furnishings. The bed and linens were so good and the pillows were best I’ve ever slept on. The location is a 15 minute walk to the hot bars on Broadway which saved money on Ubers. I will definitely stay again at Captiin next time I’m in Nashville. Staff was great as well! 10/10 stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Yolanda

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Nashville
Stayed 3 nights in Aug 2025

8/10 Good

Tam

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was awesome
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrizio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, new, and with a well-designed, modern structure
Stayed 1 night in Aug 2025

8/10 Good

Jersey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location!

Excellent location. Close enough to walk everywhere, yet far enough away from the crowds and noise. Had connected rooms. If you plan to stay for several days recommend getting a deluxe room, just more room to unwind and not feel so claustrophobic as regular rooms are rather small.
Stayed 3 nights in Aug 2025

8/10 Good

Wahtawah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

8/10 Good

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and new. Rooms very modern and comfortable. Staff was friendly. It doesn’t have a pool which we didn’t realize upon booking which was a negative for sure
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Kalvin at reception desk was friendly and helpful Provided great service !!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Menulique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was amazing!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

They overbooked us and sent us across town to a less than desirable hotel. On the bright side, they did cover our room.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was extremely convenient location for all greats spots in Nashville. The rooms were well kept and beds were very comfortable! Perfect girls weekend stay. Would stay again!
Stayed 3 nights in Aug 2025