2/10 Terrible
josephine
Jan 8, 2026
Worst expedia experience and worst hotel I have ever stayed at and I've travelled to every continent.
The staff aren't helpful and they are liars. From google reviews you can see there are ants everywhere in the hotel and I was unfortunately bitten. I talked to the staff and they wouldn't help me and told me that's how all hotels are in Nice. But also said they weren't ant bites, they had to be mosquito bites. She didn't even look at my face, she had the answer ready to go because this is clearly a regular issue they face.
There is no official legal policy stating there cannot be food in the rooms and they are using that as justification to deny a refund. But according to France's civil law THIS IS ILLEGAL.
STAY AWAY BY ALL MEANS.
Expedia customer service also refuses to provide any assistance. They clearly do not care about their customer.
Better to use expedia's competitors because expedia is equally terrible.


josephine
Stayed 3 nights in Nov 2025
























