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Holiday Inn Express Union City (San Jose) by IHG

2.5 star property
Enjoy free buffet breakfast at this Union City hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Union City (San Jose) by IHG

Free buffet breakfast
Exterior
Point of interest
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Place, Cinemark Century Union Landing 25
    ‪2 min walk‬
  • Place, Union Landing
    ‪6 min walk‬
  • Place, Alameda Creek Regional Trail
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Union City

In Union City .With a stay at this Union City hotel, you'll be steps from Cinemark Century Union Landing 25 and within a 15-minute walk of Union Landing. Also, Alameda Creek Regional Trail is within 3 miles (5 km) and Coyote Hills Regional Park is within 6 miles (10 km).

What's nearby

  • Cinemark Century Union Landing 25 - 2 min walk - 0.2 km
  • Union Landing - 6 min walk - 0.6 km
  • Alameda Creek Regional Trail - 2 min drive - 3.2 km
  • Tesla Motors - 11 min drive - 20.5 km
  • Stanford University - 23 min drive - 30.8 km

Getting around

  • Palo Alto Station - 32 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive

Restaurants

  • McDonald's
  • Texas Roadhouse
  • In-N-Out Burger
  • Starbucks
  • Jollibee

About this property

Holiday Inn Express Union City (San Jose) by IHG

Enjoy free buffet breakfast at this Union City hotel
Free breakfast is available. WiFi is free in public spaces. The business-friendly Holiday Inn Express Union City (San Jose) by IHG also features multilingual staff, laundry facilities, and express check-in. Limited free parking is available on a first-come, first-served basis.

This Union City hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
Holiday Inn Express Union City (San Jose) by IHG offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to April 30 2026 (dates subject to change):
  • Meeting facilities
The property will be renovating from June 26 2023 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Select guestrooms
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Holiday Inn Express Union City (San Jose) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 953 reviews
Rating 8 - Good. 320 out of 953 reviews
Rating 6 - Okay. 98 out of 953 reviews
Rating 4 - Poor. 41 out of 953 reviews
Rating 2 - Terrible. 26 out of 953 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shomurod

Liked: Amenities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Nestor

Liked: Staff & service
Safe
Stayed 3 nights in Oct 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service

Great Hotel -- But Didn't Know About Renovations

Great staff, nice room, but we weren't aware of the renovations. So, that is my only reason for the lower rating.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice clean. Bed’s comfortable. Lots of nice restaurants and shopping within walking distance. The only downfall was the hotel is under construction.
Stayed 1 night in Sep 2025

8/10 Good

Henry

Stayed 1 night in Sep 2025

10/10 Excellent

Cristal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with the construction going on, everything was clean. Noise was at a minimum and customer service was excellent!
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
For starters, it was being renovating. A lot of noise but was understandable. Front end was a little aggressive when I was asking questions. Not friendly at all. She might need to go back and take some courses on how to greet and meet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pricila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Kris

Stayed 12 nights in Sep 2025

10/10 Excellent

Leobardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and modern looking
Stayed 1 night in Sep 2025

10/10 Excellent

Maria, Los Angeles

Travelled with family
Liked: Cleanliness, amenities
Friendly Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only drawback was ongoing construction but that wasn’t any real problem for just an overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Rowena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

karren

Stayed 4 nights in Aug 2025

8/10 Good

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is okay, the staff are very nice
Stayed 7 nights in Aug 2025

8/10 Good

Michael

Stayed 11 nights in Aug 2025

4/10 Poor

Racquel

Disliked: Cleanliness, staff & service, property conditions & facilities
Not comfortable to stay and hard to open our door
Stayed 1 night in Aug 2025

8/10 Good

Deonte

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tiesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Stayed 1 night in Aug 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

karren

Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Jun 2025