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Holiday Inn Express Union City (San Jose) by IHG

2.5 star property
Enjoy free buffet breakfast at this Union City hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Union City (San Jose) by IHG

Free buffet breakfast
Point of interest
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Union Landing
    ‪6 min walk‬
  • Chabot College
    ‪5 min drive‬
  • California State University East Bay
    ‪10 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Union City

In Union City .With a stay at this Union City hotel, you'll be steps from Cinemark Century Union Landing 25 and within a 15-minute walk of Union Landing. Also, Alameda Creek Regional Trail is within 3 miles (5 km) and Coyote Hills Regional Park is within 6 miles (10 km).

What's nearby

  • Union Landing - 6 min walk - 0.6 km
  • Chabot College - 5 min drive - 6.8 km
  • California State University East Bay - 10 min drive - 10.0 km
  • Tesla Motors - 13 min drive - 20.2 km
  • Stanford University - 25 min drive - 29.4 km

Getting around

  • Union City Station - 6 min drive
  • Fremont Station - 7 min drive
  • Oakland Intl. Airport (OAK) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jollibee - ‬4 min walk

About this property

Holiday Inn Express Union City (San Jose) by IHG

Enjoy free buffet breakfast at this Union City hotel
Free breakfast is available. WiFi is free in public spaces. The business-friendly Holiday Inn Express Union City (San Jose) by IHG also features multilingual staff, laundry facilities, and express check-in. Limited free parking is available on a first-come, first-served basis.

This Union City hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
Holiday Inn Express Union City (San Jose) by IHG offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to September 30 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from June 26 2023 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Select guestrooms
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Holiday Inn Express Union City (San Jose) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 915 reviews
Rating 8 - Good. 311 out of 915 reviews
Rating 6 - Okay. 96 out of 915 reviews
Rating 4 - Poor. 37 out of 915 reviews
Rating 2 - Terrible. 26 out of 915 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The construction was horrible
Stayed 3 nights in Apr 2025

6/10 Okay

Parris

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Thank you

The cable stopped working while I was watching the game. I went down to speak with front desk manager Maria. She came up to the room to see what the issue could be. She was very apologetic and also trying to resolve the issue as quickly as possible. She went and checked if the cable was working in a different room. She went down stairs to call comcast only to find out there was an outage in the area. She was very helpful and apologetic she even offered me an updated rook which I really appreciated.
Stayed 1 night in May 2025

8/10 Good

Parris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was pleasant room cleaned very comfortable and peaceful
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grocery store down the street. A short drive to dinning options..
Stayed 1 night in Apr 2025

8/10 Good

Seann

Business traveller
Liked: Staff & service, room comfort
Average hotel. Room was OK, but definitely time to start upgrading. Bathroom looks dated and worn. Carpet looks old. But, clean and good customer service. Parking is a bit tight.
Stayed 2 nights in Apr 2025

8/10 Good

Aleta

Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Clean, excellent breakfast. We forgot tooth brushes and tooth paste and they had everything!
Stayed 1 night in Apr 2025

6/10 Okay

Amit, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities
If you have a room that faces the road, then there was a lot of noise, car engines rumbling thru the night. I asked them to get the room changed, they said they are completely sold out for the next 2 nights! which could be true I guess, but I was not able to sleep well. walls and glass is too thin. If you get a room which opens up in the back or towards the pool, then you should be ok. would not stay here again tho.
Stayed 1 night in Apr 2025

6/10 Okay

Rod

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Dave

Stayed 2 nights in Mar 2025

6/10 Okay

Eve

Business traveller
Liked: Cleanliness, staff & service, room comfort

Poor wifi made my business trip quite frustrating.

The staff was very friendly, however, many things did not work here. The wifi connection was terrible and being here for a business trip that made it very difficult to do my work. The vending machines did not work, and the constant playing of Fox "News" in the breakfast room was very obnoxious. The workout room everything was sticky (I think due to the type of peroxide based cleaner they used which is not good for exercise equipment). The mattress felt a bit old. Positives: the rooms were very clean and the pillows were also very fluffy and there were four pillows which I loved. I would likely choose another hotel in future.
Stayed 3 nights in Mar 2025

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities
It was close to everything as far as dinning and the movie theater👍
Stayed 2 nights in Mar 2025

10/10 Excellent

ROSHLYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service was excellent from front desk to room attendants
Stayed 4 nights in Feb 2025

2/10 Terrible

Jody

Stayed 1 night in Feb 2025

10/10 Excellent

bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

It was clean
Stayed 1 night in Jan 2025

6/10 Okay

Cindy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses and pillows are excellent. Great accommodations, front desk went overboard to make my stay very pleasant.
Stayed 2 nights in Jan 2025

6/10 Okay

abdul salam

Business traveller
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

anna lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good customer service; reasonable price and great breakfast options
Stayed 1 night in Jan 2025