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Citadines Namba Osaka

4.0 star property
4-star family-friendly hotel near Kuromon Ichiba Market, connected to a shopping center

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Photo gallery for Citadines Namba Osaka

Indulge in a diverse spread of international cuisine at our hotel's buffet, featuring fresh salads, fruits, and a variety of prepared dishes.
Enjoy cooking and dining in this well-equipped kitchen with a central island, sink, and dining table.
Stunning hallway with patterned carpet and white columns, leading to a door and the G Machine sign.
Relax in a stylishly designed room with a comfortable bed, armchair, and large window.
Enter the grand Citadines hotel, marked by an arched doorway with intricate carvings and stone pillars.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪3 min walk‬
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Premier Twin Room

Relax in comfort with a large bed, compact workspace, and a seating area.

Premier Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom

Relax in a cozy space with a comfortable bed, nightstand, and wardrobe, featuring a decorative light-up wall art above the headboard.

Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Bedroom

Relax in a spacious room with a large bed, seating area, and kitchenette.

Room, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Relax in this stylish room with a sofa, flat-screen TV, and city view.

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

Relax in a serene space with a large bed, desk, and comfortable armchair.

Family Room

9.6 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Double Room

Enjoy a compact hotel room with a kitchenette, sofa, and city view.

Premier Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Double)

Enjoy a comfortable stay with a desk for work, a comfortable bed, and a flat-screen TV.

Studio (Double)

9.6 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Two single beds with unique pillow designs, a nightstand, and a wall-mounted shelf with a lamp and decorative items.

Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Cozy retreat with a wooden desk, chair, and wardrobe, perfect for working or relaxing.

Deluxe Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Relax in a spacious room with a comfortable sofa, desk, and wardrobe, perfect for unwinding.

Deluxe Twin Room

9.8 out of 10
Exceptional
(52 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Relax in a spacious room with a large bed, desk for work, and a comfortable sofa.

Executive Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Enjoy a compact room with a kitchenette, featuring a sink, microwave, and refrigerator. The room includes a bed with a city view and a dining area with a table and chairs.

Executive Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Osaka

Heart of Osaka.Within a 15-minute walk of this Minami hotel, you'll find Kuromon Ichiba Market and Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 miles (5 km).

What's nearby

  • Nipponbashi - 1 min walk - 0.0 km
  • Kuromon Ichiba Market - 3 min walk - 0.3 km
  • Dotonbori - 10 min walk - 0.9 km
  • Tsutenkaku Tower - 13 min walk - 1.2 km
  • Osaka Castle - 9 min drive - 4.8 km

Getting around

  • Namba Station (Nankai) - 6 min walk
  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 51 min drive

Restaurants

  • ‪よつばの秘密基地 - ‬3 min walk
  • ‪1ポンドのステーキハンバーグタケル 日本橋オタロード店 - ‬3 min walk
  • ‪なか卯 なんさん通店 - ‬2 min walk
  • ‪バナナの神様 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Citadines Namba Osaka

4-star family-friendly hotel near Kuromon Ichiba Market, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Citadines Namba Osaka. A complete renovation of Citadines Namba Osaka was completed in December 2019.

Smoking is allowed in designated areas at this Art Deco Osaka hotel.

  • 1 building
  • 313 guestrooms or units
  • 7 levels
  • Built in 1928
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1152 out of 1428 reviews
Rating 8 - Good. 214 out of 1428 reviews
Rating 6 - Okay. 41 out of 1428 reviews
Rating 4 - Poor. 9 out of 1428 reviews
Rating 2 - Terrible. 12 out of 1428 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs & services
Stayed 2 nights in May 2025

10/10 Excellent

Julito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More space than the other hotels in Japan
Stayed 3 nights in Apr 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and beautiful room. The laundry facilities were super helpful as well.
Stayed 3 nights in May 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Good amenities, comfortable bed. Can’t complain!
Stayed 3 nights in Apr 2025

10/10 Excellent

Audra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service 👍👍👍👍👍

Centrally located, super kid friendly, walking distance to Namba and Dotonbori. Comfortable rooms, clean and bright . Staff service was exceptional. I lost my Credit card and requested staff to call the last known place I used it to find out if it dropped there. They were most helpful and found out for me that the card was being held there for my pick up. What would hv been a bad experience for losing my card , turned out to be most positive coz I found it. All thanks to the wonderful staff that went the extra mile to help. Kudos to the Citadines Namba Osaka Hotel team. 👍👍👍👍👍
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nati

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appears to be newly refurbished from a famous departmental store. Location is great with all facilities nearby, including subway being 10 mins walk (without luggage’s). Restaurants, cafes, convenience stores are plenty to choose from. Inside the hotel and room, everything is tidy and clean. Services are great. Furnitures are new and well kept. One suggestion is to replace the washable shower curtain each time for a new check-in party to prevent soap stink and smell.
Stayed 3 nights in May 2025

10/10 Excellent

Rizalina Baliola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and willing to help.
Stayed 11 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in every aspect

Everything about staying here was excellent. Staff were across-the-board incredible, particularly the bartender, and I appreciated the hotel's sustainable considerations. Room was impeccable and larger than expected. Excellent shower for long days of walking Osaka. A relatively short walk to trains, but entirely manageable. Would absolutely stay here again.
Stayed 4 nights in Apr 2025

2/10 Terrible

Kasthoory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Si Cong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Beautiful room
Stayed 9 nights in Apr 2025

10/10 Excellent

Christine, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Helped us get a cab quickly. Always willing to assist.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for a great price. Located in Namba which is exactly where you want to be!
Stayed 3 nights in Mar 2025

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very nice spacious room with comfy bed. Lounge area with free coffee was a bonus.
Stayed 3 nights in Apr 2025

10/10 Excellent

Johan, woodland Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles

Stayed 2 nights in Apr 2025

10/10 Excellent

binh

Liked: Cleanliness, staff & service, property conditions & facilities
nice property and staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with great location

The room was much bigger than expected and the bed was extremely comfortable. The staff was friendly and welcoming, and have helped us with luggage shipping. There was a false fire alarm one night which woke us up, but besides that the stay was perfect!
Stayed 3 nights in Apr 2025

10/10 Excellent

Prabhu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were attentive and kind. The bar in the lobby is top notch. Ace, the bartender was a master and very engaging. Loved the property and location. Look forward to staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Keagan

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing stay at the Citadines Namba Osaka! We would highly recommend the property to anyone. It was like having our own little apartment, and it was so close to the Kuromon market and other wonderful places. They cleaned every day and the staff were so helpful. We will definitely go back!
Stayed 4 nights in Apr 2025