Oriental Hotel Universal City

Property class: 4
4-star hotel near Universal Studios Japan

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Photo gallery for Oriental Hotel Universal City

Property entrance
Lobby
Daily buffet breakfast (JPY 3600 per person)
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪3 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.2 out of 10
Very good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(74 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

[Non-smoking]Moderate Double Room

  • Sleeps 2

[Non-smoking] Deluxe Triple

  • Sleeps 6

[Non-smoking]Superior Twin Room

  • Sleeps 4

[Non-smoking] Premier Twin

  • Sleeps 4

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About the area

Osaka

Konohana stay.A stay at this Konohana hotel places you within half a mile (1 km) of Universal Studios Japan and 3 miles (5 km) of Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 miles (10 km).

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Osaka Takoyaki Museum - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Zepp Osaka Bayside - 13 min walk - 1.1 km
  • Osaka Aquarium Kaiyukan - 5 min drive - 2.0 km

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Itami Airport (ITM) - 43 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬9 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪スタジオ・スターズ・レストラン (Studio Stars Restaurant) - ‬10 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • ‪スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe) - ‬10 min walk

About this property

Oriental Hotel Universal City

4-star hotel near Universal Studios Japan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,700 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1700 for children
  • Covered self parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 872 out of 1338 reviews
Rating 8 - Good. 313 out of 1338 reviews
Rating 6 - Okay. 100 out of 1338 reviews
Rating 4 - Poor. 26 out of 1338 reviews
Rating 2 - Terrible. 27 out of 1338 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vinodh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, friendly staff, good amenities and loved the location to Universal Studio. Everything was comfortable and well maintained. Would definitely stay again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent
Stayed 4 nights in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, daily service, very good staff and english speaking. Location is very close to the train station connecting to other hubs. The theme park has all kinds of restaurants convenient stores, bus transportation straight to and from kansai airport. Highly recommended.
Stayed 5 nights in Jan 2026

10/10 Excellent

isiac

Stayed 3 nights in Jan 2026

10/10 Excellent

camilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't eat breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we checked in, the staff was welcoming, friendly, and accommodating. The property was spotless and the rooms were great!!! Would definitely come back and choose this property.
Stayed 2 nights in Jan 2026

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is fine- we’re out of the room most of the day to be at the park anyways. It was clean and served its purpose. My only complaint with this hotel- I know check in time is at 3pm, but I was 7 min early and they seriously turned me away and told me to come back at 3pm. So I went to the bathroom, came back out and at 2:59 I was back in line and they did finally check me in, although they seemed to be having a little trouble, I’m not sure why, it was a little unclear. They do have a lounge area if you arrive early where there are some sweet snacks and coffee, etc which was nice. I had been waiting there for about an hour because again, I understand I was too early for check in. However at no point was I offered an early check in rate either.. which is a little unusual. But I didn’t fight it since I wasn’t really in a hurry that day. I just thought it was petty to turn me away at 2:53pm. I did not eat at the hotel as we got up too early to do breakfast there. In the evenings, after coming back from the park, they offer free hotdogs, 1 per person, which I did not have since I don’t like hotdogs but if that’s something you’re into, it’s available after the park closes. Also, beds are hard but… so are most beds in Japanese hotels so that’s kind of expected. The couch is softer than the beds. Overall, the best thing about this hotel is the location. Just wanted to be close to the park. Rooms were comfortable and served its purpose.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gisan

Stayed 3 nights in Jan 2026

10/10 Excellent

Samantha Yi Yin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff were nice, very close to universal studios, and a lot of restaurants below the hotel. Very convenient
Stayed 6 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

DongHyeong

Travelled with family
Liked: Cleanliness, staff & service, amenities
아이들과함께 유니버셜 스튜디오에 가기위해 숙박했습니다.^^ 유니버셜까지 걸어서 5분안에 도착할수있고 호텔 바로앞에 편의점/식당가가 밀집되어있어 편합니다.^^ 무료로 웰컴라운지이용도 가능합니다. 2시부터 8시까지 제공되는 핫도그 꼭 드시길..^^ 저는 오픈런 위해서 전날과 당일 2박했습니다. 오픈런부터 폐장시간까지 실컷놀고 돌아올수있었습니다. 강추합니다!!^^
Stayed 2 nights in Jan 2026

10/10 Excellent

Bettina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds for our family of 5. The location was perfect, you’re on site and a short walk to the park. There are tons of restaurants and shops.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, helpful staff, breakfast was stunning and the location can not be any better. Recommended to all.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yumi

Stayed 2 nights in Dec 2025

10/10 Excellent

Mana, Vale Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to stay so close to Universal Studios after spending the whole day there and leaving late in the evening. Room was spacious with queen and two single beds.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfonso

Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service and experience and a great price.
Stayed 3 nights in Dec 2025

10/10 Excellent

Magdi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Takehito

Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
will definitely stay at Oriental Hotel again
Stayed 3 nights in Dec 2025

10/10 Excellent

Gilberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, very friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

YASUSHI, Grapevine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and could stay without any issue.
Stayed 2 nights in Dec 2025

10/10 Excellent

kyoungin

Liked: Cleanliness, staff & service, amenities
breakfast is very good!!, and room condition is perfect!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and helpful. We forgot our money in the safe when we left Osaka. Didn’t realize it until we got to Tokyo. We called the hotel and the had it. So grateful thank you .
Stayed 2 nights in Dec 2025