4/10 Poor
Carmela
Travelled with group
May 5, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
I did not enjoy this hotel at all. The staff were not very friendly at all. Upon arriving we asked for some help with our bags. Two females traveling alone. We were told no we don’t do that here. Two guys were sitting in the office watching a game. We were told there is coffee in room was free the first morning but had to pay after that. We were also informed there was a “city charge” of around $8 per guest per day that was not included in what I pre paid on Expedia. We were told there was room service and to use a code in the room, but the code didn’t work. When we called to find out where to get ice we were told to use the code. We explained it wasn’t working he told me it does just try again. It didn’t work. They have a nice breakfast but you have to pay quite a bit extra per guest per day. The hotel itself was dark and dingy. The room was not very clean either. The sheets had stains. They don’t supply wash cloths, asked reception, no we don’t have those here. Definitely will not stay here again.
Carmela
Stayed 4 nights in Apr 2025