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Ocotillo Apartments & Hotel

2.0 star property
Hotel perfectly located for exploring North Phoenix

Choose dates to view prices

Photo gallery for Ocotillo Apartments & Hotel

Reception
Front of property
Exterior
Lobby
Front of property

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • Place, University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Place, Cave Creek Golf Course
    ‪3 min drive‬
  • Place, Phoenix Convention Center
    ‪17 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Jan 25 - Jan 26
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About the area

Phoenix

North Phoenix stay.Your stay at this North Phoenix hotel places you within 3 miles (5 km) of Cave Creek Golf Course and University of Phoenix-Northwest Learning Center. HonorHealth Deer Valley Medical Center and Shaw Butte are also within 6 miles (10 km).

What's nearby

  • University of Phoenix-Northwest Learning Center - 3 min drive - 3.8 km
  • Cave Creek Golf Course - 3 min drive - 2.7 km
  • Grand Canyon University - 13 min drive - 17.6 km
  • Mayo Clinic Hospital - 13 min drive - 19.6 km
  • Phoenix Convention Center - 17 min drive - 27.3 km

Getting around

  • Northern Ave / 19th Ave Station - 15 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 28 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Waffle House - ‬2 min drive

About this property

Ocotillo Apartments & Hotel

Hotel perfectly located for exploring North Phoenix
WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, gift shops/newsstands, and express check-out are also featured at the business-friendly Ocotillo Apartments & Hotel. Self parking is free. You'll have access to the health club at a partner property.

This Phoenix hotel is smoke free.

  • 154 guestrooms or units
  • 3 levels
  • Business facilities
  • Conference space
  • Front desk (limited hours)
  • Express check-out
  • Gift shop
  • No smoking on site
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 213 out of 1009 reviews
Rating 8 - Good. 136 out of 1009 reviews
Rating 6 - Okay. 124 out of 1009 reviews
Rating 4 - Poor. 115 out of 1009 reviews
Rating 2 - Terrible. 421 out of 1009 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tim

Travelled with partner
Staff is way un helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Destiny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got bite on my back and woke up to bed bugs in my bed disgusting place
Stayed 3 nights in Oct 2025

6/10 Okay

Melvin

Stayed 7 nights in Sep 2025

10/10 Excellent

Tina

Stayed 3 nights in Sep 2025

6/10 Okay

Tina

Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 8 nights in Sep 2025

8/10 Good

Lauren

Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Isabel

Travelled with family
Liked: Cleanliness, room comfort
Pet friendly but was not happy about check in i booked well i was at work after 5pm for the same day my fault didnt realize it said the office closed at 5pm when my family and I got there after i got out of work at 12am the security clearly said that if i booked after 5 they dont leave keys and we exactly. We're out a day and we already had prepaid. The front office girl didn't want to fix it because she said it was our fault. Whatever checked in and my checkout was supposed to be for Friday on Thursday. They were calling me telling me my stuff was still in the room. Well, yeah, because I had paid until Friday morning. So they messed up on their unorganized.The property itself is not bad.I mean there is a lot of shady people but it's not horribly crazy just felt like i was charged more then i actually stayed and the rooms all show and say kitchen but they do not have kitchen smh
Stayed 8 nights in Sep 2025

10/10 Excellent

Clayton

Stayed 7 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Al-Juwar

Stayed 1 night in Sep 2025

8/10 Good

Patrick

Stayed 2 nights in Sep 2025

8/10 Good

Angela, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

PHERSON

Liked: Cleanliness, staff & service, property conditions & facilities
It's perfect for the area
Stayed 1 night in Sep 2025

8/10 Good

Vegaly

Stayed 3 nights in Sep 2025

4/10 Poor

Amanda

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The rooms were nice,clean and the areas was pretty love the nature vibe it was giving. But the few things I had an issue with was early check in fee was 20$ for each room. We weren’t told that when we called the hotel but found out right when we got there. Plus a 50$ deposit which was understandable but the early check in fee is just ridiculous honestly
Stayed 1 night in Sep 2025

8/10 Good

Vegaly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tory

Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Stayed 1 night in Aug 2025

8/10 Good

Mercede

Stayed 8 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience ever

Well where do i start first theres a 50 dollar deposit thats not mentioned anywhere and becareful they take money away from that for killing a bug was on their bed when we arrived i was charged for the blood from the bug. I mean really and now im covered in red bites also. Only one trash can in the whole room and the shower was turning into a bath without my doing .oh and the slamming doors all day long from next door .
When i arrived i took pictures of the bugs
Broken toilet paper
I was charged for the blood that came from their bug that I killed .
Stayed 2 nights in Aug 2025