Best Western Plus Berkshire Hills Inn & Suites

2.5 star property
Hotel near Hancock Shaker Village in Pittsfield

Choose dates to view prices

Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

Lobby sitting area
BBQ/picnic area
Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)
Exterior
In-room safe, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1350 W Housatonic St, Pittsfield, MA, 01201
  • Bousquet Ski Area
  • Hancock Shaker Village
    ‪3 min drive‬
  • Tanglewood Music Center
    ‪18 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪3 min drive‬

Room options

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

About the area

Pittsfield

Near the airport.You'll be within 2 miles (3 km) of Hancock Shaker Village and 6 miles (10 km) of Bousquet Ski Area with a stay here. Colonial Theater is within 6 miles (10 km) and Shakespeare and Company is within 9 miles (15 km).

What's nearby

  • Hancock Shaker Village - 3 min drive - 2.9 km
  • Colonial Theater - 6 min drive - 5.5 km
  • Berkshire Museum - 6 min drive - 5.5 km
  • The Mount - 17 min drive - 15.9 km
  • Tanglewood Music Center - 18 min drive - 14.6 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min drive
  • Albany Intl. Airport (ALB) - 49 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Guido's Fresh Marketplace - ‬8 min drive
  • ‪Burger King - ‬8 min drive
  • ‪Tito's Mexican Grill - ‬6 min drive

About this property

Best Western Plus Berkshire Hills Inn & Suites

Hotel near Hancock Shaker Village in Pittsfield
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 362 square feet (34 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Berkshire Hills Inn & Suites. Self parking is free.

This Pittsfield hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • 362 sq ft of conference space
  • 34 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0001582360
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0001582360. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Best Western Plus Berkshire Hills Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1003 reviews
Rating 8 - Good. 365 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Greeted each time, coming in or going out. Breakfast was good, many varieties available, came with stay. Make your own waffles! Maybe I'm new to staying at Inns, motels, etc., as much as I have this year, but that was a pleasant surprise.
Stayed 1 night in Jun 2025

10/10 Excellent

George, Durham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Could slightly hear people in the adjacent room talking. The refrigerator seemed to cycle on and off during the night and was mildly disruptive. The room was very clean and the corridors tidy. Very nice breakfast. Coffee in room wasn't of high quality but nicer in the breakfast area.
Stayed 1 night in Apr 2025

6/10 Okay

William

Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. No complaints.
Stayed 1 night in Mar 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Karlee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Arnaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The cleanliness around the public areas
Stayed 2 nights in Mar 2025

8/10 Good

charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Friendly desk staff.
Stayed 2 nights in Feb 2025

8/10 Good

Suzanne D

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property isn’t pet friendly, it’s dog friendly. We use Expedia for all our bookings but told by hotel the policy is more restrictive than Expedia indicates. Best Western shouldn’t accept reservations from Expedia that don’t conform to your actual policy. The manager was kind enough to work it out for us but it would be better for all to put the burden on the business offering service, not the consumer trying to make the best choice for their needs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Jetted tubes was relaxing. Soaked for hours untill the sunrise. Spaces and a fire place to relax and front of. Definitely worth the stay.
Stayed 1 night in Feb 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Judy, Rego Park

Business traveller
Liked: Amenities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight with my friend!
Stayed 1 night in Jan 2025

10/10 Excellent

Darlene, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and quiet. The included breakfast was fantastic. Check-in was quick and easy.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Katrin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service was excellent. Very friendly front desk and breakfast staff.
Stayed 1 night in Jan 2025

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , clean.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice, but don't expect a luxury hotel

The hotel was very clean; the staff were friendly and helpful; bedding and towels were good quality. Breakfast choices were decent. Only two small complaints - sound proofing could be improved as we heard the crying baby and dog from the room next to us much of the night. Also, three pillows on each bed, but they were all very hard - no give at all.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Still Sleepy

Decent place. Need to update the beds. Very uncomfortable. Did not sleep well. Everything else was fine.
Stayed 1 night in Jan 2025