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Grand Hotel Açores Atlântico

5.0 star property
5-star luxury hotel near Ponta Delgada Harbour

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Photo gallery for Grand Hotel Açores Atlântico

Breakfast, dinner served; Portuguese cuisine, ocean views
Property preview
Reception
Junior Suite
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
  • Place, Ponta Delgada Harbour
    ‪5 min walk‬
  • Place, Ponta Delgada Marina
    ‪5 min walk‬
  • Place, Ponta Delgada City Gates
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

9.6 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for City View Triple

City View Triple

City View Triple

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Ponta Delgada

Heart of Ponta Delgada.Your stay at this Ponta Delgada hotel places you within a 10-minute walk of Ponta Delgada Harbour and Ponta Delgada Marina. Mercado da Graça and Teatro Micaelense are also within half a mile (1 km).

What's nearby

  • Ponta Delgada Harbour - 5 min walk - 0.5 km
  • Ponta Delgada Marina - 5 min walk - 0.5 km
  • University of the Azores - 5 min walk - 0.5 km
  • Ponta Delgada City Gates - 9 min walk - 0.8 km
  • Santuário do Senhor Santo Cristo dos Milagres - 14 min walk - 1.2 km

Getting around

  • Joao Paulo II Airport (PDL) - 12 min drive

Restaurants

  • ‪Stage - ‬2 min walk
  • ‪Yuzu Ramen - ‬4 min walk
  • ‪Baía dos Anjos - ‬3 min walk
  • ‪A Colmeia Confeitaria - ‬3 min walk
  • ‪Mercado da Colmeia - ‬3 min walk

About this property

Grand Hotel Açores Atlântico

5-star luxury hotel near Ponta Delgada Harbour
Grand Hotel Açores Atlântico offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5027 square feet (467 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Grand Hotel Açores Atlântico. An area shuttle within 0 kilometers is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Ponta Delgada hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 5027 sq ft of conference space
  • 467 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hotel Açores Atlântico offers 140 accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (EUR 14 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
 Açores Atlântico Grand Hotel
Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Grand Hotel Açores Atlântico Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 853 out of 1007 reviews
Rating 8 - Good. 115 out of 1007 reviews
Rating 6 - Okay. 17 out of 1007 reviews
Rating 4 - Poor. 9 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Great staff.
Stayed 10 nights in Aug 2025

10/10 Excellent

Duarte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The staff were so friendly and kind. As a solo traveler they looked out for me. The room was spacious and great Bay view. I would definitely come back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, delicious food and situated in the perfect location
Stayed 1 night in Jul 2025

10/10 Excellent

Mili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A variety of options at breakfast, food was good quality. Staff were professional and friendly. Excellent location, we had a bay view room with a balcony. Room was clean and comfortable. WiFi worked well. We only stayed one night and would happily stay longer.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
this was the most beautiful experience. we can't say enough about the property, the care, the attention, the staff (who were beyond AMAZING). We were so sorry to leave. And the island is like a fantasy.
Stayed 6 nights in Aug 2025

2/10 Terrible

Phyllis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Confirmed reservation one week before, but when I arrived they told me only one room was available. They told me I could get my second room on a different floor. I said I wanted a discount. They made me show my email confirmation. After a long wait, a supervisor was called and I got the rooms I reserved, but not adjoining. No discount and no apology for the very long wait and not holding the rooms I reserved. Would not recommend this hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable hotel and staff. Would highly recommend. Valet parking was a plus.
Stayed 6 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, property conditions & facilities
All great but the air freshener scent that you smell as soon as you walk into lobby is too strong, a cologne-like smell. I was surprised as many people are sensitive to chemical perfumes
Stayed 2 nights in Jul 2025

4/10 Poor

Samantha

Stayed 5 nights in Jul 2025

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great location close to the city attractions and restaurants. Beautiful view overlooking the marina.
Stayed 9 nights in Jul 2025

10/10 Excellent

Michael S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbeatable. Extremely respectful and attentive to the guest needs. They would go the extra mile to make sure all my needs were met, and then check in with me and ask if I needed further assistance. Rooms were immaculate, pool was great. Food was delicious. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

DANIEL

Stayed 3 nights in Jul 2025

10/10 Excellent

Steven, Lawrenceville

Travelled with partner
Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable with a nice view. Staff was friendly and helpful across the board. Nice breakfast included! Easy walk to restaurants and shops.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lily Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff was very nice. All members spoke great English.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Awesome hotel in a great location. Staff is very helpful and friendly. Breakfast was excellent. Thoroughly enjoyed our stay there.
Stayed 6 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel in the perfect location. Room was great and the food options were very good too. Staff were brilliant and really helped us a lot with organising days out across the island. I would certainly book again!
Stayed 4 nights in Jun 2025

8/10 Good

Sandra

Stayed 3 nights in May 2025

10/10 Excellent

Chandra

Stayed 5 nights in Jun 2025

10/10 Excellent

Steven, Lawrenceville

Liked: Cleanliness, staff & service, amenities
Great location and very well run
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Nikolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff all friendly and attentive. Well located on the waterfront in the centre of ponta delgada. Good breakfast options.
Stayed 7 nights in Jun 2025