Our stay was for just one night, because I had a procedure at the nearby hospital. My reservations said we could check in at 12a.m, which I admittedly misread as 12p.m. When we arrived the check in clerk said check was at 3, but the rooms were already clean, so she would override the computer and let us in. She also told us that they were closing for remodeling the day we checked out, which explains the poor conditions of so many things, including the service. My wife was given a slip to order breakfast. When she went down to get it, she was told they were out of everything single thing she asked for. The floors must've mopped with dirty water. My wife took her shower in flip flops. We had to wash our feet at the bed before putting them under the covers. I could go on, but given the fact they will remodel, I hope these issues will be remedied. It just feels like we were overcharged for these poor conditions.
