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Black Swan Lakeside Boutique Hotel

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Photo gallery for Black Swan Lakeside Boutique Hotel

A house with a large glass conservatory, a well-maintained lawn, and a view of a calm lake.
A hotel room with a large bed, a teddy bear, and a view of the sea.
A residential property with a swimming pool, garden, and a view of a lake at sunset.
A lakeside view with a sandy beach, clear water, and distant mountains.
A house with a swimming pool, a stone pathway, and a view of the lake.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Skyline Rotorua
    ‪3 min drive‬
  • Place, Mitai Maori Village
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪23 min drive‬

Room options

View all photos for Lake Front

A hotel room with a large bed, a teddy bear, and a view of the sea.

Lake Front

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swan King

A bedroom with a large bed, a chair, a small table, and a view of the outdoors.

Swan King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lakefront Suites

Egyptian cotton sheets, premium bedding, down comforters

Lakefront Suites

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Swan King

A modern hotel room with a large bed, a seating area with two chairs, a small table, and a view of greenery outside.

Swan King

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swan Family

A hotel room with a bed, two bedside tables, a chair, a TV, a wardrobe, and a patterned wall.

Swan Family

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Swan Family Suite

Egyptian cotton sheets, premium bedding, down comforters

Swan Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

About the area

Rotorua

Kawaha Point stay.With a stay at this Kawaha Point lodge, you'll be within half a mile (1 km) of Lake Rotorua and 2 miles (3 km) of Skyline Rotorua. Volcanic Hills Winery and Rainbow Springs Kiwi Wildlife Park are also within 2 miles (3 km).
View more Lodges in RotoruaOpens in a new window

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Skyline Rotorua - 3 min drive - 1.8 km
  • Mitai Maori Village - 3 min drive - 2.2 km
  • Rainbow Springs Kiwi Wildlife Park - 3 min drive - 2.2 km
  • Volcanic Hills Winery - 4 min drive - 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Izumi Japanese Restaurant - ‬3 min drive
  • ‪CBK Craft Bar & Kitchen - ‬6 min drive

About this property

Black Swan Lakeside Boutique Hotel

5-star beach lodge with outdoor pool
Black Swan Lakeside Boutique Hotel offers its guests 2 hot tubs and an outdoor pool. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this lodge measures 215 square feet (20 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Black Swan Lakeside Boutique Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Rotorua lodge.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Black Swan Lakeside Boutique Hotel offers 9 accommodations with fireplaces and free minibar items. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 58-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 1,000 reviews
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includes taxes & fees
Aug 26 - Aug 27
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Property amenities

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Books
  • Helicopter/airplane tours
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • High-pile carpet in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 58-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges NZD 2.5 for credit card payments
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of NZD 2.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

How close is Black Swan Lakeside Boutique Hotel to the airport?

Black Swan Lakeside Boutique Hotel is 8.6 mi (21-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Black Swan Lakeside Boutique Hotel?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Black Swan Lakeside Boutique Hotel on Aug 23, 2026 start from CA $263, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Black Swan Lakeside Boutique Hotel have an airport shuttle?

Airport shuttle services are not available at Black Swan Lakeside Boutique Hotel.

Does Black Swan Lakeside Boutique Hotel offer free breakfast?

Black Swan Lakeside Boutique Hotel offers free cooked-to-order breakfast every day from 8:00 AM to 10 AM.

Is there a casino at Black Swan Lakeside Boutique Hotel?

No, there is no casino at this lodge.

What time is check-in at Black Swan Lakeside Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

Is there free parking at Black Swan Lakeside Boutique Hotel?

This lodge offers free self parking.

Does Black Swan Lakeside Boutique Hotel have a pool?

Black Swan Lakeside Boutique Hotel features an outdoor pool.

Does Black Swan Lakeside Boutique Hotel have a restaurant?

Black Swan Lakeside Boutique Hotel is home to Black Swan, which features ocean views.

Does Black Swan Lakeside Boutique Hotel have a spa?

There are no spa services available at this lodge.

How close is Black Swan Lakeside Boutique Hotel to downtown Rotorua?

Black Swan Lakeside Boutique Hotel is 2.1 mi away from Rotorua.

Black Swan Lakeside Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 140 reviews
Rating 8 - Good. 16 out of 140 reviews
Rating 6 - Okay. 5 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful views
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, extremely friendly and helpful. Great breakfast 💓. Would definitely recommend this place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel with friendly, helpful staff.Only there for one night but thoroughly enjoyed our time there
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Umashanker

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and great location
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Beautiful location. Nice room. Lots of amenities. Friendly courteous staffs.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Star was exceptional, location was great, room looking out on lake was excellent
Stayed 1 night in Dec 2025
Verified review

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Aesthetically everything was beautiful The setting was very scenic And the staff were very attentive The food was very good and everything we expected for a boutique hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black Swan was great stay from Start to finish. We were greeted by the manager upon out arrival, we were shown all of the amenities which were very plentiful. The breakfast the next morning was excellent. They were vey attentive to every one of our needs. I wished our stay had been longer. A special shout out to the manager Star. She went above and beyond. I highly recommend staying here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Swee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, friendly and attentive staff, free mini bar. Private drive was narrow and will not handle two cars going in opposite direction.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the breakfast was amazing!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous experience! Service was better than outstanding and room was terrific! Peaceful grounds with awesome lake and black swan views.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Only 1 of the 2 hot tubs were heated and landscaping in back needed tending. Staff was outstanding.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

robert

Liked: Cleanliness, staff & service
Great staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is such a gem. The views on the lake from the property are great. The hotel staff is great-Michelle was so helpful and friendly. There are nice spas on the property. We would recommend this property.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a king bed facing the lake. The property was quiet and the breakfast was excellent.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Stay
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service
Very nice property. Amazing breakfasts!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black Swan Lakeside Boutique Hotel is a slightly secluded gem, but it is absolutely worth booking a room there. Its location right by the lake is stunning, complemented by a beautifully maintained and inviting garden that creates a peaceful and relaxing atmosphere. With only eight rooms, the hotel offers an intimate and exclusive experience that makes your stay feel even more special. From the moment we arrived, we were warmly welcomed by two lovely ladies who made us feel at home throughout our entire stay. Their kindness and attentiveness truly added a personal touch to the experience. The hotel itself has a very special charm and unique flair that sets it apart from typical accommodations. Everything feels thoughtfully designed and full of character. Overall, this hotel is strongly recommended, and we would gladly recommend it to anyone at any time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lakeside property with a lovely restaurant and exceptional staff!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful accommodation. My husband and I stayed here 3 nights. The views were incredible. Sadly it rained a lot so we didn’t get to enjoy the beautiful grounds. Star the manager could not be any nicer. Anything we wanted she was there to get it for us. Our rooms were cleaned daily and amazing snack drawer was filled. Refrigerator was filled with drinks and replenished daily. Breakfast was made to order and was delicious. Much better than standard continental breakfasts normally served. Star even called us after we left because she wasn’t able to tell us by. I am very picky and don’t give 5 star ratings unless it’s exceptional.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting and top notch staff - the house manager in particular was great.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Eliezer

Liked: Amenities
Modern charming boutique hotel
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well located facility with friendly staff
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Stayed 1 night in Oct 2023