Kawaha Point stay.Your stay at this Kawaha Point lodge places you within 2 miles (3 km) of Skyline Rotorua and Volcanic Hills Winery. Rainbow Springs Kiwi Wildlife Park and Mitai Maori Village are also within 2 miles (3 km).
Black Swan Lakeside Boutique Hotel offers its guests 2 spa tubs and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.
Event space at this lodge measures 215 square feet (20 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Black Swan Lakeside Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.
Smoking is allowed in designated areas at this Colonial Rotorua lodge.
1 building
9 guestrooms or units
2 levels
215 sq ft of conference space
20 sq m of conference space
Cooked-to-order breakfast (free)
Deli
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Conference space
Front desk (limited hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Outdoor picnic space
Fireplace in lobby
Bellhop
Smoking in designated areas
Water dispenser
Dining venue
Black Swan Lakeside Boutique Hotel offers 9 accommodations with fireplaces and DVD players. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with digital channels. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Awards and affiliations
Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English
Property amenities
Family friendly
DVD player
Fence around the pool
Outdoor pool
Pool gate
Rollaway/extra beds (surcharge)
Snack bar/deli
Travel crib
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Free cooked-to-order breakfast available daily 8:00 AM–10 AM
1 restaurant
Room service available
Things to do
2 spa tubs
Bike parking
Bike storage
Electric bike charging stations
Helicopter/airplane tours
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Grab bar near toilet
High pile carpet in room
In-room accessibility
Low-height counter and sink
Raised toilet seat
Thin carpet in public areas
Room amenities
Entertainment
Digital channels
DVD player
LCD TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Heating
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)
Select Comfort bed
Bathroom
Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Free minibar
Local meal delivery service
More
Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Fireplace
Free local calls
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Slippers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 80 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: NZD 100 per vehicle (one-way)
Rollaway bed fee: NZD 80 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Official New Zealand Rating provided by Qualmark®
Property is also known as
Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua
Black Swan Lakeside Boutique Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Black Swan is a beautiful property. We felt very welcomed and at home. We loved our room and all the extra amenities. The breakfast was exceptional!
We would definitely stay again and highly recommend.
The property feels like a private home when you’re in the garden. We watched the sunset and played around in the garden and felt like we had the whole place to ourselves. It has a guest lounge with games and it feels like you could just hang out there for a week and enjoy yourself. We only had 2 nights but made ourselves right at home thanks to the hospitality of Rowena and her associate. Definitely stay at Black Swan!
The property was well appointed and clean. The gardens and settings were lovely. Food was good, but not excellent. Limited options available for drinks.
Valerie
Stayed 1 night in Dec 2023
10/10 Excellent
Verified traveller
1 Dec 2023
Beautiful Black Swan!
The Black Swan is a beautiful small boutique hotel. The grounds are gorgeous and the view of the lake is stunning. Rowena and the staff were extremely accommodating and so thoughtful. They treated us like family instead of guests. We had an early tour in the morning and they had our cooked to order breakfast ready an hour before they normally open to allow us to be picked up on time for our tour. We loved our stay and would definitely stay here again! Thank you Rowena! Cheers!