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Copthorne Hotel Rotorua

4.0 star property
4-star hotel in Glenholme

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Photo gallery for Copthorne Hotel Rotorua

Outdoor pool
Exterior
Bar (on property)
Bar (on property)
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
328-348 Fenton Street, Rotorua, 3201
  • Place, Whakarewarewa: The Living Maori Village
    ‪11 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪15 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪18 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 3

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(27 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • Sleeps 3

About the area

Rotorua

Glenholme stay.Within a 15-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Rotorua Golf Club. Also, Whakarewarewa: The Living Maori Village is within half a mile (1 km) and Whakarewarewa Thermal Reserve is within 2 miles (3 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 15 min walk - 1.3 km
  • Whakarewarewa Thermal Reserve - 15 min walk - 1.3 km
  • Redwoods Whakarewarewa Forest - 18 min walk - 1.5 km
  • Rotorua Central Mall - 19 min walk - 1.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Delhi Hut - ‬3 min drive
  • ‪Pataka Kai - ‬14 min walk
  • ‪Pantry D'or - ‬11 min walk

About this property

Copthorne Hotel Rotorua

4-star hotel in Glenholme
Copthorne Hotel Rotorua offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel Rotorua. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 58 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Rotorua offers 58 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Superior Two Queen Room
Marsden Stay Rotorua
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  • Pool
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 334 reviews
The price is CA $64
CA $74 total
includes taxes & fees
Apr 16 - Apr 17
Marsden Stay Rotorua

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 240 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah

Travelled with family and small children
Disliked: Cleanliness
Room felt very worn and tired with mould in bathroom and mildew smell in the hallway
Stayed 1 night in Dec 2025

4/10 Poor

Ruth

Disliked: Amenities, property conditions & facilities
Couldn't use the body wash and shampoo as the bottles were sealed shut, the toilet was running water so at times didn’t flush and the fridge didn’t work and we had to get it replaced. There were minor rips in the carpet, water marks all over the cabinetry and it was worn down everywhere. Staff were lovely but we will not stay here again.
Stayed 3 nights in Dec 2025

6/10 Okay

Phoebe Mae

Stayed 1 night in Dec 2025

4/10 Poor

Vavisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For the price we paid, this experience was unacceptable. I would not recommend this hotel and would not stay here again
Stayed 3 nights in Dec 2025

6/10 Okay

Suneel

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Room is okay. Not friendly for family with young kids/ infants/toddlers. They don’t even have an oven to heat up the food for kids nor a bread toast and charge hefty money for a night stay. The only staff we interacted was the reception lady and she was okay. tiny and congested bathroom
Stayed 2 nights in Dec 2025

6/10 Okay

Jim

There were kids running up and down the corridor and slaminung doors and yelling to each other at 10 oclock at night. I tried to ring reception but no answer. You need a security person to walk the corridors
Stayed 2 nights in Dec 2025

10/10 Excellent

Waimarie

Stayed 1 night in Nov 2025

4/10 Poor

Zyander

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, kettle was burned, glasses were dirty, Sheets were not cleans
Stayed 1 night in Nov 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean beds super comfy. The pressure in the shower wasn't amazing but I find it hard to find any hotel with good water pressure. The heated pool and spa were great he kids loved it. The breakfast wasn't the best so we only ate down there once but that is also due to fussy kids. Rooms do get a little hot but we just turned the air con on all night. Staff were fantastic though. Would book and stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yanling

Stayed 1 night in Sep 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar was clised very early. Other than that the hotel was great.
Stayed 1 night in Oct 2025

8/10 Good

Ajeesh

Stayed 3 nights in Oct 2025

10/10 Excellent

Pritika, St Johns

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pools!
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Staff & service, property conditions & facilities
Reasonable rooms, friendly staff and quiet location.
Stayed 1 night in Sep 2025

10/10 Excellent

MYOUNGSUN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 days in a superior room with a queen bed. The Copthorne hotel is quiet, comfortable, and easy to access, with stunning views out of the window. Especially, the duvet is very soft and smooth. It's good for deep sleep. Thanks.
Stayed 2 nights in Sep 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was nice, there was a kitchen staff woman who worked very hard. Wifi was good, room was clean. Spa was clean. Everything was clean, just dated. It was fine for our quick stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Gareth

Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness
Ok hotel and you get what you pay for. Tidy on the inside but looks worn on the outside. The pool and spa are good.
Stayed 1 night in Sep 2025

8/10 Good

Jocelyn Jodi

Stayed 1 night in Sep 2025

8/10 Good

Sunil, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Suitable for the price
Stayed 2 nights in Sep 2025

10/10 Excellent

Nafisah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
Comfortable rooms, great location, the gym equipment needs maintenance,
Stayed 1 night in Sep 2025

8/10 Good

Graeme James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Sep 2025

10/10 Excellent

Mariaan, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and spa pool was nice
Stayed 2 nights in Sep 2025