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Hotel Santa Maria Inn

2.5 star property
Hotel near Costa Rica Convention Center, connected to a shopping center in San Juan

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Photo gallery for Hotel Santa Maria Inn

Exterior detail
Reception
Quadruple Room
Dining
Exterior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Juan, Alajuela, 100-1039
  • Place, Casino Fiesta
    ‪5 min drive‬
  • Place, Plaza Real Cariari
    ‪7 min drive‬
  • Place, Costa Rica Convention Center
    ‪8 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

Down comforters, pillowtop beds, individually furnished, blackout drapes

Family Room

  • Sleeps 2
  • Free WiFi

View all photos for Double or Twin Room

Down comforters, pillowtop beds, individually furnished, blackout drapes

Double or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Triple Room

Down comforters, pillowtop beds, individually furnished, blackout drapes

Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

Down comforters, pillowtop beds, individually furnished, blackout drapes

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the area

San Juan

Close to airport.You'll find Casino Fiesta and Plaza Real Cariari within 3 miles (5 km) of this hotel. Cafe Rosa Blanca Organic Coffee Farm and Cariari Bowling Center are also within 3 miles (5 km).

What's nearby

  • Casino Fiesta - 5 min drive - 4.2 km
  • Plaza Real Cariari - 7 min drive - 4.9 km
  • Cariari Bowling Center - 7 min drive - 5.2 km
  • City Mall - 8 min drive - 6.0 km
  • Costa Rica Convention Center - 8 min drive - 6.0 km

Getting around

  • San Antonio de Belen Station - 15 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Bar la Julieta - ‬15 min walk
  • ‪La Noventa - ‬17 min walk
  • ‪Bar y Restaurante Piro's - ‬19 min walk
  • ‪Nine Gastro & Sport Bar - ‬3 min drive
  • ‪Cheesus - ‬3 min drive

About this property

Hotel Santa Maria Inn

Hotel near Costa Rica Convention Center, connected to a shopping center in San Juan
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the hotel to the airport is free (available on request). A terrace, a vending machine, and multilingual staff are also featured at Hotel Santa Maria Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this San Juan hotel.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 2006
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
Hotel Santa Maria Inn offers 8 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Each accommodation is individually furnished. Pillowtop beds feature down comforters. Cable television is provided. Bathrooms include showers with rainfall showerheads.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 7:00 AM to noon at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (CRC 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 18-inch HDTV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CRC 10000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CRC 10 per night
  • Pet fee: CRC 10000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Santa Maria Inn Alajuela
Santa Maria Alajuela
Hotel Santa Maria Inn Costa Rica/Alajuela
Hotel Santa Maria Inn Hotel
Hotel Santa Maria Inn San Juan
Hotel Santa Maria Inn Hotel San Juan

Frequently asked questions

How close is Hotel Santa Maria Inn to the airport?

Hotel Santa Maria Inn is 2.9 mi (10-min drive) away from the Juan Santamaria Intl. Airport (SJO) airport, the closest popular airport to the property.

Does Hotel Santa Maria Inn have an airport shuttle?

Hotel Santa Maria Inn offers a free shuttle from the hotel to the airport, available from 7:00 AM to noon at scheduled times.

Does Hotel Santa Maria Inn offer free breakfast?

Hotel Santa Maria Inn offers free continental breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Santa Maria Inn?

No, there is no casino at this hotel, but Casino Fiesta (4-min drive) and Casino Fiesta Heredia (6-min drive) are nearby.

What time is check-in at Hotel Santa Maria Inn?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Santa Maria Inn?

This hotel offers free self parking. Extended parking is available for CRC 10 per night.

Does Hotel Santa Maria Inn have a pool?

Hotel Santa Maria Inn does not have a pool.

Does Hotel Santa Maria Inn have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Maria Inn to downtown San Juan?

Hotel Santa Maria Inn is 1 mi away from San Juan.

Hotel Santa Maria Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 139 reviews
Rating 8 - Good. 57 out of 139 reviews
Rating 6 - Okay. 23 out of 139 reviews
Rating 4 - Poor. 11 out of 139 reviews
Rating 2 - Terrible. 13 out of 139 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a nice hotel. I would like to go back again. Thank you
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Angelo

Clean and comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Arrived late in evening 23:00, they left light on and key in door, felt welcomed. Inn keeper very hospitable/pleasant.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

kevin

Disliked: Amenities, property conditions & facilities
tricky entrance for car. Breakfast was pathetic
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tran

Liked: Cleanliness, amenities
Clean room but hotel is too far from restaurants. Road condition is very unsafe for walking.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Shauna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nobody to check us in, when I went looking for someone to discuss the airport shuttle-there was literally nobody there. I couldn’t find anyone….anywhere.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service
Good value, staff was really friendly and nice, place was a little tired but suited our quick night
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Indra Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quite place. Service was wonderful!
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Skarlet

Disliked: Staff & service
No airport shuttle was offered, no hot water for showers, breakfast doesn't start until 730 to 9 AM. so we missed breakfast because we had to be at the airport.by seven
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Airport shuttle not available as advertised. They said 8pm was too late. Staff not friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God place to rest
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Christina the manager, was very pleasant and helpful She made a nice breakfast for me and was a kind and gentle person
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Makena

Period blood in my dirty bed upon arrival. Full of bugs. And straight up a weird place.
Stayed 1 night in May 2025
Verified

6/10 Okay

Ravi

Disliked: Staff & service, property conditions & facilities
Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras. room was clean with many beds for all of us. Good for the price.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely little spot to recharge!

I only stayed here one night but it was a great experience. I had to check in very late due to my flight. The staff was very attentive to me and always kept in touch with me while I was in my way for my check in. It seems like a wonderful family business and I can tell they truly care about their hotel. I was so grateful for the beautiful view when I had breakfast. The breakfast was there waiting for me at the time I requested! They even reminded me. I could tell it was homemade authentic food. Thank you so much for making me feel right at home since this was my very first time coming to Costa Rica. I cannot wait to return!!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us. The staff was wonderful and helpful.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t recommend staying here

They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Stayed 1 night in Feb 2024
Verified

8/10 Good

SHERRI

Liked: Staff & service, amenities, property conditions & facilities
This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Patricia

Liked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Mar 2023
Verified

4/10 Poor

Raymond

Disliked: Staff & service, amenities
Arriving after midnight I made reservations after viewing one of the advantages was airport shuttle. They did NOT provide this service arrived in an Uber and call the telephone numbers on the front gate, bang on the door no response finally the Uber driver called and someone came and o oh en the door. Only to reply we have NO Iingormation from Expedia. Disappointed, reserved three days but left after just two NO refund. We lost an night but still paid for it. It was worth it as we left happier. Just two steps and that’s being generous
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Cecile

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower knobs were hard to turn. At least the water was hot. They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there. I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done. I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me. The customer service here is horrible. The staff just doesn't care😟
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Francois

Disliked: Staff & service, amenities
Non pas de navette
Stayed 1 night in Feb 2026