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The Westin San Jose

4.0 star property
4-star hotel near SAP Center at San Jose

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Suite, 1 King Bed with Sofa bed | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

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302 South Market Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪2 min walk‬
  • Place, CSU San Jose State University
    ‪7 min walk‬
  • Place, SAP Center at San Jose
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Penthouse, 1 Bedroom

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hampton Inn San Jose Cherry Ave

South San Jose
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 653 reviews
The price is CA $188
CA $216 total
includes taxes & fees
Oct 31 - Nov 1
Hampton Inn San Jose Cherry Ave

About the area

San Jose

City center retreat .Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose McEnery Convention Center and CSU San Jose State University. San Jose Civic Auditorium and Montgomery Theater are also within half a mile (1 km).

What's nearby

  • San Jose McEnery Convention Center - 2 min walk - 0.2 km
  • San Jose Civic Auditorium - 2 min walk - 0.2 km
  • San Jose Center for the Performing Arts - 6 min walk - 0.6 km
  • CSU San Jose State University - 7 min walk - 0.6 km
  • SAP Center at San Jose - 16 min walk - 1.4 km

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪Original Joe's San Jose - ‬1 min walk
  • ‪Voltaire Coffee House - ‬2 min walk
  • ‪Corner Market Kitchen - ‬1 min walk
  • ‪Las Delicias De Toñita - ‬2 min walk

About this property

The Westin San Jose

4-star hotel near SAP Center at San Jose
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8849 square feet (822 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and a garden are also featured at the business-friendly The Westin San Jose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

  • 171 guestrooms or units
  • 6 levels
  • 8849 sq ft of conference space
  • 822 sq m of conference space
  • Built in 1926
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Similar properties

Lobby sitting area

Four Points by Sheraton San Jose Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $171
CA $199 total
includes taxes & fees
Oct 2 - Oct 3
Four Points by Sheraton San Jose Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1034 reviews
Rating 8 - Good. 188 out of 1034 reviews
Rating 6 - Okay. 96 out of 1034 reviews
Rating 4 - Poor. 42 out of 1034 reviews
Rating 2 - Terrible. 48 out of 1034 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe every single person spoke with or met at this hotel was kind and courteous. I loved the room service, they went out of their way and made the room worth coming back to everyday. The reception desk was amazing and I felt cared about. Thank you for a lovely stay! Its an older property, but that makes it all the more beautiful too.
Stayed 4 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

6/10 Okay

adam

Stayed 1 night in Jun 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated room with fridge (for personal use, not selling drinks & snacks). Comfortable bed and good desk. Parking isn't great, either a public lot a couple blocks away or valet for which you need to text ahead. Room service has four taxes & fees to add to the already expensive, mediocre food. A $31 bowl of pasta ended up being $47.
Stayed 1 night in Jun 2025

6/10 Okay

Julia

Stayed 2 nights in Jun 2025

10/10 Excellent

Praful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfy bed!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful place
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Stayed 1 night in Jun 2025

10/10 Excellent

Kelsey, Linden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin Budiman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Derek

Liked: Cleanliness, staff & service

Hard days work for nothing!

Had gone by to see if a room was available and they didn't accept cash so my fiance and I went to the bank to deposit money. We booked the room while walking back to the hotel which came out of my account and to only have them decline my stay due to the lack of a $250 deposit. I don't ever remember paying that much in my past stays at the Westin. I generally know all the staff and enjoy staying there with my fiance. None the less get refunded and slept on the streets with my fiance in the cold. I could have stayed somewhere else and only paid $1 deposit.
Stayed 1 night in Jun 2025

10/10 Excellent

Perina

Stayed 4 nights in Jun 2025

10/10 Excellent

Hunter, Lynden

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is the parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jun 2025

8/10 Good

Barinderpal, Dublin

Liked: Cleanliness, property conditions & facilities
Ac not working
Stayed 1 night in Jun 2025

10/10 Excellent

Usman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating gave me 1pm checkout
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice. Hotel is definitely vintage looking. Though some little things can be improved like cleanliness on countertops in the bathroom and Wi-Fi, my tv keeps cutting off due to it.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Early checkin
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

The room was really small for the price
Stayed 3 nights in Mar 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Jamichael

Stayed 1 night in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

christina

Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025