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The Westin San Jose

4.0 star property
4-star hotel near San Jose McEnery Convention Center

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Photo gallery for The Westin San Jose

Lobby
Suite, 1 King Bed | Bathroom
Interior
Lobby
View from property

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
302 South Market Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪2 min walk‬
  • CSU San Jose State University
    ‪7 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Penthouse, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Jose

City center retreat .Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose McEnery Convention Center and CSU San Jose State University. San Jose Civic Auditorium and Montgomery Theater are also within half a mile (1 km).

What's nearby

  • San Jose McEnery Convention Center - 2 min walk - 0.2 km
  • San Jose Civic Auditorium - 2 min walk - 0.2 km
  • San Jose Center for the Performing Arts - 6 min walk - 0.6 km
  • CSU San Jose State University - 7 min walk - 0.6 km
  • SAP Center at San Jose - 16 min walk - 1.4 km

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬2 min walk
  • ‪Corner Market Kitchen - ‬1 min walk

About this property

The Westin San Jose

4-star hotel near San Jose McEnery Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8849 square feet (822 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and a garden are also featured at the business-friendly The Westin San Jose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

  • 171 guestrooms or units
  • 6 levels
  • 8849 sq ft of conference space
  • 822 sq m of conference space
  • Built in 1926
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Languages

English, Filipino, French, Japanese, Spanish

Similar properties

Lobby sitting area

Four Points by Sheraton San Jose Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1009 reviews
Rating 8 - Good. 189 out of 1009 reviews
Rating 6 - Okay. 93 out of 1009 reviews
Rating 4 - Poor. 46 out of 1009 reviews
Rating 2 - Terrible. 51 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Heidi, Newport Beach

Business traveller, Travelled with partner
Liked: Cleanliness
Rooms are small and outdated but the hotel is in a great location, nice lobby/common areas & a lot of good food options that are walkable. The valet parking is a pain to pull up to but the staff was super nice. Valet is around $50 bucks with in and out privileges which is awesome. Pillows were awful and the cable tv from the early 2000’s was a joke.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Stayed 1 night in Apr 2025

2/10 Terrible

Anthony

Disliked: Staff & service, property conditions & facilities
Staff is very lazy however what bothered me the most is there is no self parking as advertised and overnight parking is very expensive for being in San Jose
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2025

6/10 Okay

Teresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Peeling wallpaper in hallways.Bar stff was horrible
Stayed 1 night in Apr 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 1 night in Mar 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Mar 2025

6/10 Okay

Sarah, Davis

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Juan Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Stayed 3 nights in Apr 2025

6/10 Okay

Norma, Modesto

Travelled with family
Liked: Property conditions & facilities
We had previously stayed at this hotel a few years back, and we had such a lovely staff with lots of options around the area. This time around, hotel was very outdated, staff were not approachable. The area was very dirty and appeared unsafe at dark.
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Great if you don’t need functioning ac

AC didn’t work well in our room. We like to sleep with cool air. Temp was 74 upon our arrival (approx 10pm) and only dipped down to 72 by morning. Our sleep sucked. Only stayed one night.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Stayed 5 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

tamara

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

John

Stayed 2 nights in Apr 2025

8/10 Good

JENNY

Stayed 1 night in Apr 2025

10/10 Excellent

Dakari

Stayed 1 night in Mar 2025

10/10 Excellent

Amie

Stayed 1 night in Mar 2025

10/10 Excellent

Megann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean environment
Stayed 1 night in Apr 2025

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking across the street.
Stayed 1 night in Mar 2025