As a guest of Ocean Gate at Hibiscus Resort, you'll find 3 outdoor swimming pools and 2 hot tubs. WiFi is free in public spaces. Ocean Gate at Hibiscus Resort also features barbecue grills and laundry facilities. Self parking is free.
Overall the stay was nice great view and walk to the beach but it was some thing so noticed around the resort that really needs some fixing and updating also in the room as well. The hot was didnât stay hot long the hot tub was trash.
We were bummed to find the heated pool was not working, without any communication from the property. The 3 flights of stairs to walk with kids and groceries is no joke. Our room was absolutely spotless. The layout was great for a multi generation trip. The clubhouse is not worth any added amenity, it smells very musty. We would surely stay again.
There were two nice balconies off the condo. Comfortable seating and beds.
Property needs a thorough cleaning though. One of the glass doors doesnât close properly so it doesnât lock.
All in all it was an average stay.
Great beach location. Note: no elevator so must haul luggage up stairsâŠ.we were on the 3rd floor. No instructions for how to operate TV. Overall, quiet and nice place to stayâŠ.would stay here again.
The room was absolutely amazing! Loved how big all the rooms were everything was so clean! the beds were super comfy. The big tub in the king bed room was so nice, just wish the jets worked. Loved are stay cant wait to stay again. 10 out of 10!
The property advertise that it was Ocean view, which is a partial view. The pictures do no justice. The property was not as clean as it shouldâve been thereâs false information giving and you itâs hard to communicate with anyone for the hibiscus. The manager never contacted me back after I called three times and talked to somebody and then on top of that found bugs in my room which I did take pictures of the property smelled awful. It was decent for the price but well, not worth to stay or to be advertised as an ocean view from your room
Out of the four TVs in our suite only one actually had cable. One did not have a remote, one only got one channel and one only local stations.
The microwave was unusable. It would trip the entire condos electric when it was used.
Were not provided with enough toilet paper or trash bags for a week. This is a huge oversight and since there is no office, thereâs no way to go ask for more. Should not have had to take time away from my vacation to go buy TP and garbage bags.
Couch cushions were heavily stained. No black out curtains or any curtains on any of the windows.
Abysmal help finding the unit. The grounds very dilapidated and finding the room was near impossible. Signs showing only bottom floor numbers but not 2nd or 3rd. Took 20min to find where we were staying.
The walk to the beach is LONG and winds around three pools, a hot tub, a falling apart wooden path (broken boards, popped nails, etc)
The property is a great location. Close to the beach. Only negative I have to share is some amenities not available/working, and poor communication after the fact. The condo was clean, and the beds were comfortable.
Ocean Gate Hibiscus had a great location. The beach access led to beautiful, soft white sand. We often saw dolphins just off the beach. Grocery and restaurants were less than 10 minutes away. The property itself was outdated but served its purpose in a quiet corner. We asked to extend our visit an additional day which customer service was able to accommodate. Although no one answered the phone, their response time to sent messages was quick and helpful.
I am sure if you get a nice condo you will be happy. However I got a dirty run down condo and couldn't even ask for a change as they don't answer their phones after 4pm.
We booked this condo to accommodate our family of six. There were only two beds! One child had to sleep on the couch (not a pullout by the way), one child had to sleep on the cot (which would fold up when they moved just a smidge). And my other two children had to share a bed. It said this was an ocean view - itâs not! One of the hot tubs was not working and only one of three pools is heated. We came back after a long day to no water! It was shut off due to a plumbing issue in another condo. No note or anything to us that the water was being shut off. There was only two bowls to use between 6 people! The main bathroom door did not lock. TV in secondary bedroomâs volume was not working. The hardware was falling off the furniture in the secondary bedroom. There were not enough towels for six people (pool and regular). We also were not able to adjust the temperature of the rooms as the thermostat was locked so it was either too hot or too cold depending on the time of day.
We had a spacious condo with a beautiful view. Some things did not work but the management company found ways for us to get our needs met. Nice access to the beach.