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The Grand Hotel

3.5 star property
3.5-star hotel in Sunnyvale West

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Photo gallery for The Grand Hotel

Lobby
Coffee/tea maker
View from room
Interior detail
Room service - dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Sunnyvale Tennis Center
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Place, Sunnyvale Farmers Market
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Annex

Deluxe Queen Annex

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Sunnyvale

Sunnyvale West stay.With a stay at this Sunnyvale West hotel, you'll be within half a mile (1 km) of Silicon Valley and 2 miles (3 km) of Historic Murphy Avenue. Golfland USA and El Camino Hospital are also within 3 miles (5 km).

What's nearby

  • Sunnyvale Tennis Center - 8 min walk - 0.7 km
  • Washington Park - 8 min walk - 0.7 km
  • Historic Murphy Avenue - 15 min walk - 1.3 km
  • Sunnyvale Farmers Market - 15 min walk - 1.3 km
  • Iron Man Museum - 3 min drive - 1.9 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪Boudin SF - ‬13 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
The Grand Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

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  • Pool
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

Frequently asked questions

How close is The Grand Hotel to the airport?

The Grand Hotel is 12 mi (20-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at The Grand Hotel?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at The Grand Hotel on Apr 18, 2026 start from CA $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Grand Hotel have an airport shuttle?

Airport shuttle services are not available at The Grand Hotel.

Does The Grand Hotel offer free breakfast?

The Grand Hotel offers free continental breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at The Grand Hotel?

No, there is no casino at this hotel, but Casino M8trix (11-min drive) is nearby.

What time is check-in at The Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Grand Hotel?

This hotel offers free self parking.

Does The Grand Hotel have a pool?

The Grand Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does The Grand Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is The Grand Hotel to downtown Sunnyvale?

The Grand Hotel is 0.4 mi away from Sunnyvale.

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 536 out of 1124 reviews
Rating 8 - Good. 264 out of 1124 reviews
Rating 6 - Okay. 158 out of 1124 reviews
Rating 4 - Poor. 83 out of 1124 reviews
Rating 2 - Terrible. 83 out of 1124 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Clarc

Liked: Cleanliness, staff & service
Very Good
Stayed 7 nights in Dec 2025

8/10 Good

Joalin

Travelled with family
Liked: Amenities
Staff were excellent. Breakfast coffee is good. Free coffee, hot water are plus. For me, the mattress was too soft. Need new ones. Room need some tender caress. Old smell. The size of room and double sink and huge bathroom are excellent.
Stayed 2 nights in Jan 2026

8/10 Good

Hieu, Medford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have breakfast at 6;30am
Stayed 1 night in Dec 2025

8/10 Good

alvin

Stayed 1 night in Jan 2026

6/10 Okay

Nathaniel

Stayed 3 nights in Jan 2026

2/10 Terrible

Edwin Mendez

Stayed 4 nights in Jan 2026

10/10 Excellent

Chelsea LeAnn

Travelled with partner
Liked: Cleanliness
Very clean
Stayed 2 nights in Dec 2025

8/10 Good

Kandi

Travelled with family
Liked: Cleanliness
Large room
Stayed 2 nights in Jan 2026

10/10 Excellent

M. joseph

Liked: Cleanliness
Ok
Stayed 9 nights in Dec 2025

10/10 Excellent

Willie, San jose

Stayed 2 nights in Jan 2026

6/10 Okay

Ana

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice
Stayed 1 night in Jan 2026

4/10 Poor

Guillermo Leon, North Chesterfield

Business traveller
Liked: Amenities
Durthy and never vacuumed my rood during 17 days
Stayed 16 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Breakfast was awesome.
Stayed 1 night in Jan 2026

8/10 Good

Fieleen

Stayed 2 nights in Dec 2025

4/10 Poor

chris

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like paint and receptionist was not a nice person
Stayed 1 night in Dec 2025

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Elevator broke,
Stayed 1 night in Dec 2025

4/10 Poor

Kenneth F

Travelled with family
Hot tub is empty,no electrical outlet for your in room coffee,when I went downstairs for coffee a roach was crawling over the sugar packets
Stayed 3 nights in Dec 2025

2/10 Terrible

Hilda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far a terrible experience at this hotel. I will not recommend it to anyone. After getting checked in, I went into my room and noticed the bed was broken with a hotel in the mattress that sunk. I immediately went to the front lobby and asked to speak to the manager to get a different room. The employee was not helpful at all and then proceeded to give me the “manager’s number.” I then went to my room to call said number and realized he had given me the number to the lobby. The next morning I went to speak to the morning manager and still no manager was available for help. The breakfast offered was also mediocre and not what was advertised. And to make things worse, I was charged two different amounts despite getting similar rooms in two different reservations. I believe I need to be compensated for my terrible experience and lack of support from the hotel staff. I would like to submit a picture of the broken bed as proof.
Stayed 2 nights in Dec 2025

8/10 Good

David, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, large bathtub in bathroom which is nice.
Stayed 1 night in Dec 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service
The size of the room is very nice, and I loved the bathroom.
Stayed 6 nights in Dec 2025

10/10 Excellent

Diana

Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! I would stay here again as I have done so in the past.
Stayed 2 nights in Dec 2025

2/10 Terrible

Hilda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far a terrible experience at this hotel. I will not recommend it to anyone. After getting checked in, I went into my room and noticed the bed was broken with a hotel in the mattress that sunk. I immediately went to the front lobby and asked to speak to the manager to get a different room. The employee was not helpful at all and then proceeded to give me the “manager’s number.” I then went to my room to call said number and realized he had given me the number to the lobby. The next morning I went to speak to the morning manager and still no manager was available for help. The breakfast offered was also mediocre and not what was advertised. And to make things worse, I was charged two different amounts despite getting similar rooms in two different reservations. I believe I need to be compensated for my terrible experience and lack of support from the hotel staff.
Stayed 2 nights in Dec 2025