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Hotel New Otani Tokyo Garden Tower

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Property amenity
Dining
Daily buffet breakfast for a fee
Seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Meiji Shrine Outer Garden
    ‪18 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.4 out of 10
Exceptional
(23 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non-Smoking (Breakfast for bed-sharing children is extra)

8.8 out of 10
Excellent
(25 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.2 out of 10
Wonderful
(35 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking (Breakfast for bed-sharing children is extra)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

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Restaurant

Hotel New Otani Tokyo The Main

Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.7 out of 5, Exceptional, 1,219 reviews
The price is CA $380
CA $481 total
Jun 28 - Jun 29
Hotel New Otani Tokyo The Main

About the area

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Dome and Nippon Budokan are also within 3 miles (5 km).

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 km
  • Akasaka Palace - 12 min walk - 1.1 km
  • Meiji Shrine Outer Garden - 18 min walk - 1.5 km
  • Tokyo Imperial Palace - 2 min drive - 1.0 km
  • Tokyo Midtown - 4 min drive - 2.1 km

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 75 min drive

Restaurants

  • ‪エリックサウス - ‬13 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪SATSUKI - ‬4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

4.5-star luxury hotel near Tokyo Imperial Palace
There are 20 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, spa services, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

Restaurant
Hotel New Otani Tokyo The Main
Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.7 out of 5, Exceptional, 1,219 reviews
The price is CA $380
CA $481 total
Jun 28 - Jun 29
Hotel New Otani Tokyo The Main

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 30-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

  • The seasonal pool will open July 10 and close September 23.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

How close is Hotel New Otani Tokyo Garden Tower to the airport?

Hotel New Otani Tokyo Garden Tower is 14.8 mi (41-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on Jun 29, 2026 start from CA $300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Tokyo Garden Tower have an airport shuttle?

Hotel New Otani Tokyo Garden Tower offers an airport shuttle from 7:30 AM to 9:30 PM, at scheduled times, for a charge of JPY 3600. per person, one-way.

How close is Hotel New Otani Tokyo Garden Tower to the beach?

This hotel is 6.9 mi (23-min drive) from Odaiba Beach Park.

Does Hotel New Otani Tokyo Garden Tower offer free breakfast?

Free breakfast isn’t offered at Hotel New Otani Tokyo Garden Tower, but buffet breakfast is offered for a fee of between JPY 4025 and 9775 for adults, JPY 4025 and 5750 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel New Otani Tokyo Garden Tower?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Otani Tokyo Garden Tower?

This hotel offers free self parking.

Does Hotel New Otani Tokyo Garden Tower have a pool?

Hotel New Otani Tokyo Garden Tower features a seasonal outdoor pool.

Does Hotel New Otani Tokyo Garden Tower have a restaurant?

Yes, there are 20 restaurants on site.

Does Hotel New Otani Tokyo Garden Tower have a spa?

This hotel doesn't have a spa, but it does offer body treatments and facials.

How close is Hotel New Otani Tokyo Garden Tower to downtown Tokyo?

Hotel New Otani Tokyo Garden Tower is 1.8 mi away from Tokyo.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1064 out of 1397 reviews
Rating 8 - Good. 225 out of 1397 reviews
Rating 6 - Okay. 63 out of 1397 reviews
Rating 4 - Poor. 25 out of 1397 reviews
Rating 2 - Terrible. 20 out of 1397 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Tetsuya

Stayed 4 nights in Feb 2026

8/10 Good

Lisa

Stayed 3 nights in Feb 2026

10/10 Excellent

David, Las Vegas

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff
Day view
Night view
1 king room
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, excellent staff, perfect place to stay while exploring Tokyo.
Stayed 4 nights in Feb 2026

10/10 Excellent

RUSSELL

Stayed 4 nights in Feb 2026

10/10 Excellent

Lauren Culzean

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, spacious rooms, loved having a connecting room for a family stay
Stayed 6 nights in Feb 2026

10/10 Excellent

yongkwan

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and nice room. BF is great.
Stayed 1 night in Feb 2026

6/10 Okay

don

Stayed 2 nights in Feb 2026

10/10 Excellent

Sherri

Stayed 3 nights in Feb 2026

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was awesome! Location is exactly what we needed
Stayed 7 nights in Feb 2026

10/10 Excellent

Anita, Rowland Heights

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpfu! Clean room
Stayed 5 nights in Feb 2026

10/10 Excellent

JIYEONG

Stayed 3 nights in Feb 2026

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! To everyone reading this, I know hotels can be a difficult endeavor when traveling, but this hotel was fantastic. There are some reviews here that make it sound scary and even google does too. I stayed here and would definitely stay here again. Quiet and comfortable. Excellent view (city view) and staff was great and friendly. I am a very picky person when it comes to hotels. I hope this review helps all of you trying to have a great time in Japan! Best wishes!
Stayed 3 nights in Feb 2026

10/10 Excellent

Branislava

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 12 nights in Feb 2026

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay overall! The staff was friendly and attentive, and the room was exceptionally clean. My only concern was the mattress—it was a bit too firm for my comfort, which made sleeping a little difficult. Everything else was great.
Stayed 3 nights in Feb 2026

10/10 Excellent

kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was A+!
Stayed 5 nights in Feb 2026

10/10 Excellent

Donald

Stayed 3 nights in Feb 2026

8/10 Good

Colter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view and room was excellent. It was truly a wonderful experience. The staff did seem a little curt when helping us.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The room was clean and very quite. It was cleaned everyday. Good location with lots of food options near by and a train station. Waterfall and hotel grounds were beautiful
Stayed 3 nights in Feb 2026

10/10 Excellent

Genesis, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was amazing. Starting the day with an amazing view from the 40th floor breakfast, or garden view ground floor. The staff was helpful and made our stay smooth, with our accessibility needs.
Partial view from our breakfast on the lobby.
Night view from the room.
Stayed 2 nights in Feb 2026

2/10 Terrible

My, Kirkland

Disliked: Amenities
Booked as 7 persons but beds were enough for 4. As a result, must pay exorbitant extra room to accommodate 3 others. Overpriced breakfast that used to be good but now is average compared to others’ quality.
Stayed 3 nights in Feb 2026

4/10 Poor

Sylvia

Clean but unfriendly staff esp at front desk - did not feel welcomed as non-Japanese tourists
Stayed 2 nights in Dec 2025

10/10 Excellent

Yane, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staff service and attitude. Great food in hotel restaurants but quite expensive!
Stayed 1 night in Feb 2026

10/10 Excellent

Jacoba

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 6 nights in Dec 2025

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