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Shibuya Excel Hotel Tokyu

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Photo gallery for Shibuya Excel Hotel Tokyu

A high-rise hotel room with large windows offering a city view.
A hotel room with two beds, a desk with a mirror, and a view of the city at night.
A spacious lobby with a large seating area, a bar, and large windows offering a city view.
A tall, modern skyscraper with a grid-like facade and a prominent antenna on top.
A modern hotel room with a large window overlooking a bustling cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Superior City View Twin Room - Non-Smoking, 13th-19th Floor

A hotel room with two beds, a TV, a desk, and a city view.

Superior City View Twin Room - Non-Smoking, 13th-19th Floor

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Park View Double Room - Non-Smoking, 13th-19th Floor

Room

Superior Park View Double Room - Non-Smoking, 13th-19th Floor

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior City View Room

A hotel room layout with a bed, a desk, a chair, a bathroom with a toilet and sink, and a small seating area.

Superior City View Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for View Twin Non-Smoking, 13 - 19F

A hotel room with two beds, a desk, a TV, and a view of the city.

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

A hotel room with two beds, a TV, a desk, and a view of the city.

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Single Room, 1 Bedroom

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the city through a large window.

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Superior Double Room with Park View - Non-Smoking

A hotel room with a large bed, a desk with a TV, a small table, and a view of the cityscape through the window.

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(35 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Excel Double Room - Non-Smoking

A hotel room with a large bed, a small table, two armchairs, a desk with a chair, and a view of the city through a large window.

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Non-Smoking, 7 - 12F

A hotel room with a bed, two armchairs, a desk with a television, and a window with curtains.

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(27 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premier Double Non-Smoking, 14 - 19F

A hotel room with a large bed, a desk, a chair, and a sofa.

Premier Double Non-Smoking, 14 - 19F

8.8 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Triple Room Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Quad Room Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a chair, a television, and a small table.

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free wired internet

View all photos for Semi Double Room Non-Smoking, 13 - 19F

A hotel room with a large window, a desk, a chair, and a small table.

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(57 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

A hotel room with a large bed, a small round table, a sofa, a TV, and a city view through the window.

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Standard Twin Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Excel Twin Non-Smoking, 21 - 24F

A hotel room with two beds, a small table, a chair, and a large window with a city view.

Excel Twin Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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About the area

Tokyo

City center stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of MUFG Stadium. Also, Tokyo Tower is within 3 miles (5 km) and Tokyo Imperial Palace is within 6 miles (10 km).

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • Shibuya 109 Building - 2 min walk - 0.2 km
  • Shibuya Sky - 3 min walk - 0.3 km
  • Shibuya Scramble Square - 3 min walk - 0.3 km
  • Cerulean Tower - 3 min walk - 0.3 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪カレーショップ C&C - ‬2 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪スタミナラーメン鬼山 - ‬1 min walk
  • ‪つばめグリル - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

4-star luxury hotel near Shibuya Crossing
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the luxury Shibuya Excel Hotel Tokyu. For a fee, parking is available.

This 4-star Tokyo hotel is smoke free.

  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

How close is Shibuya Excel Hotel Tokyu to the airport?

Shibuya Excel Hotel Tokyu is 15.3 mi (44-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Sept 29, 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Sept 30, 2026 start from CA $416, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shibuya Excel Hotel Tokyu have an airport shuttle?

Airport shuttle services are not available at Shibuya Excel Hotel Tokyu.

Does Shibuya Excel Hotel Tokyu offer free breakfast?

Free breakfast isn’t provided at Shibuya Excel Hotel Tokyu, but continental breakfast is offered for a fee of JPY 3500 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Shibuya Excel Hotel Tokyu?

No, there is no casino at this hotel.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Shibuya Excel Hotel Tokyu?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per night.

Does Shibuya Excel Hotel Tokyu have a pool?

Shibuya Excel Hotel Tokyu does not have a pool.

Does Shibuya Excel Hotel Tokyu have a restaurant?

Yes, there are 2 restaurants on site.

Does Shibuya Excel Hotel Tokyu have a spa?

There are no spa services available at this hotel.

How close is Shibuya Excel Hotel Tokyu to downtown Tokyo?

Shibuya Excel Hotel Tokyu is 4.1 mi away from Tokyo.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1665 out of 2295 reviews
Rating 8 - Good. 429 out of 2295 reviews
Rating 6 - Okay. 126 out of 2295 reviews
Rating 4 - Poor. 37 out of 2295 reviews
Rating 2 - Terrible. 38 out of 2295 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is extremely convenient. The rooms are very nice and clean. Staff helpful and friendly and no problems with communication
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Amenities
Location is perfect !!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good restaurants,
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good food Great great location
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient and staff very helpful and polite.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located near everything. Hotel was very nice. Staff was extremely helpful. I would definitely stay here again.
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shibuya, clean and comfortable, helpful staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, and very nice rooms.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location great staff clean and modern , great breakfast buffet I will return again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great service great location spacious rooms outstanding breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not only an excellent location but also an excellent hotel. Our room looked brand new and we loved all the food options directly below the hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Close to food and fun. Breakfast buffet was a good start to every morning.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Will stay again when we come back to Japan!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot so close to every thing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff was very helpful and rooms were very clean. Would love to stay here again! Our room ended up having a great view of Shibuya Crossing that can’t be beat!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around the the area and getting to the Shibuya station. Rooms were clean and nice. The staff were very friendly. We enjoyed our stay.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best in Shibuya, access to major sites as well as shopping and train station. Will definitely be our choice of future stays!👍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Perfect location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean, amazing location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very walkable.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast menu and staff excellent
Stayed 5 nights in Apr 2026