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Hotel Sunroute Plaza Shinjuku

3.5 star property
3.5-star spa hotel near Shibuya Crossing

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Property preview
Property entrance
Premium bedding, down comforters, desk, blackout drapes
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Tourist Information Center
    ‪2 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Run Of House

Premium bedding, down comforters, desk, blackout drapes

Run Of House

  • Sleeps 2

View all photos for Economy Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(182 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

7.8 out of 10
Good
(39 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room -Non-smoking

  • Sleeps 3

View all photos for [Pure Wellness Room] Deluxe Triple Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Triple Room - Non-Smoking

  • Sleeps 3

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About the area

Tokyo

Shibuya stay.Your stay at this Shibuya hotel places you within 3 miles (5 km) of Shinjuku Gyoen National Garden and Shibuya Crossing. Tokyo Imperial Palace and Roppongi Hills are also within 3 miles (5 km).

What's nearby

  • Tokyo Tourist Information Center - 2 min walk - 0.2 km
  • Tokyo Metropolitan Government Building - 7 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km
  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪添好運 (Tim Ho Wan) - ‬7 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Sunroute Plaza Shinjuku

3.5-star spa hotel near Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 4,253 reviews
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CA $285 total
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1256 out of 2055 reviews
Rating 8 - Good. 605 out of 2055 reviews
Rating 6 - Okay. 136 out of 2055 reviews
Rating 4 - Poor. 33 out of 2055 reviews
Rating 2 - Terrible. 25 out of 2055 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 7 nights in Oct 2025

10/10 Excellent

Douglas B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location close to train station, bus station, shopping, restaurants, etc..
Stayed 5 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel perfect for tourists. In a very central and walkable location. Rooms were fine (clean, decent size for Tokyo) and staff was great. No complaints!
Stayed 3 nights in Jun 2025

8/10 Good

Reza, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no breakfast option, but great area, close to shops and restaurants and train station
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and pillows. Proximity to transportation and stores
Free toiletries
Stayed 13 nights in Aug 2025

10/10 Excellent

Arnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best introduction to Japan as a first time visitor. Hotel was extremely convenient for travel around Shinjuku on foot and greater Tokyo area by train/subway. Conbini just across the road and behind hotel. Room was well sized for Japan and very comfortable / quiet / clean. Loved our stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anees-ur-rahman Khaleel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent level of service in every area.
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property clean and great transport position
Stayed 2 nights in Aug 2025

4/10 Poor

sandra, Doral

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. We have always felt well taken care of, and the location is wonderful.
Stayed 6 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for many yearly trips to Tokyo! Food choices & shopping around area is excellent! Not to forget they conectivity of transport & airport limo bus!
Stayed 8 nights in Aug 2025

10/10 Excellent

rongxian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店工作人员的英文很不错。前台可以换零钱，自助checkout。酒店旁边就是地铁站，但不是jr新宿站，这点需要注意。jr新宿站要步行10分钟。总体来说是性价比不错的酒店
Stayed 2 nights in Aug 2025

8/10 Good

Regina Isabel, Quezon City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside Shinjuku Station and Bus Terminal. Narita Limo Bus passes at the hotel. Recommended hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Joline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient to the train stations and dinning options. The staff is friendly and can speak English well. The airport limousine even stops at this hotel which is why we stayed here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kennon

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to train stations. Very good breakfast. Get the breakfast.
Stayed 5 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Chee Khiang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Jun 2025

8/10 Good

Apurv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-located and conveniently close to nearby activities. The rooms were clean but small. Good for two people if you are going to spend time outside the rooms. The staff was very friendly and assisted us with the luggage transfer.
Stayed 4 nights in Jul 2025

8/10 Good

Annie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall is good. Quiet. Proper bathroom 😊
Stayed 5 nights in Jul 2025

10/10 Excellent

Marisa KH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the nice part of Shinjuku and very convenient location. Well managed property.
Stayed 5 nights in Jul 2025