Hotel Sunroute Plaza Shinjuku

3.5 star property
3.5-star spa hotel near Shinjuku Gyoen National Garden

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Lobby lounge
Bar (on property)
Property entrance
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

Run Of House

  • Sleeps 2

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(199 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Pure Wellness Room] Deluxe Triple

  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Pure Wellness Room] Deluxe Twin

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Economy Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

Standard Triple Room -Non-smoking

  • Sleeps 3

[Pure Wellness Room] Deluxe Triple Room - Non-Smoking

  • Sleeps 3

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About the area

Tokyo

Shibuya stay.Your stay at this Shibuya hotel places you within 3 miles (5 km) of Shinjuku Gyoen National Garden and Shibuya Crossing. Tokyo Midtown and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Omoide Yokocho - 8 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km
  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 84 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk
  • ‪Segafredo Zanetti Espresso - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪VILLAZZA - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

3.5-star spa hotel near Shinjuku Gyoen National Garden
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on May 6, 2026 from noon to 8 PM. All facilities that use power, including parking garage, toilets, and hot water will not be available during this time. Late check-out and housekeeping service will be not available on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1296 out of 2068 reviews
Rating 8 - Good. 582 out of 2068 reviews
Rating 6 - Okay. 131 out of 2068 reviews
Rating 4 - Poor. 33 out of 2068 reviews
Rating 2 - Terrible. 26 out of 2068 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room is great, staff is friendly. Would definitely stay here again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Hui Ju

Room is clean and near to the shinjuku station..
Stayed 5 nights in Oct 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , super close to shinjuku station,! Staff very nice abd friendly. Grocery store is 3 mins walk away -cheaper than conbinis! Very easy to check in and out . Love that the airport bus is a direct stop , super convenient for going to and from airport
Stayed 5 nights in Nov 2025

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff helped us arranging luggage storage after check out. It was highly appreciated. Than you so much.
Stayed 1 night in Nov 2025

8/10 Good

Yoshikazu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 5 nights in Nov 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff helped us check-in with their automated system and also stored our luggage securely after we checked out. Breakfast buffet was excellent quality! Western-style room was spacious and the bed was firm and very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at this hotel several times on my visits to the Shinjuku area. Of course, the best feature of this hotel is the close location and easy access to Shinjuku station. Also, it is super convenient that the airport bus picks up from here too. I am always so impressed with how quiet the rooms are, and I have never had a problem with noise from other rooms. The breakfast buffet downstairs is great value for the price. The one complaint that I have and always am not looking forward to when I stay here is the beds. They are super uncomfortable because of how thin and firm they are. Additionally, the pillows are also a bit uncomfortable. This may not seem like too much of an issue, but when jet lag happens, the one thing I need to rely on is a comfortable bed to sleep in, but unfortunately, Sunroute Plaza Shinjuku doesn't meet this expectation for me.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Would stay again.
Stayed 6 nights in Nov 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Stayed 7 nights in Nov 2025

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 days stay and same variety of foods served
Stayed 8 nights in Nov 2025

10/10 Excellent

Scott Neil Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, situated a short distance away from Shinjuku Station, meaning you’re a short distance away from the rest of Tokyo and Japan. Staff were friendly, nothing was too much trouble. Rooms were spacious and had fantastic views of the surrounding area. Will definitely stay here again, next time I visit Tokyo. Thank you everyone, keep doing what you’re doing! どうもありがとうございます!
Stayed 6 nights in Oct 2025

8/10 Good

Andrew

Rooms great staff great.
Stayed 2 nights in Nov 2025

8/10 Good

Norma a

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel well located, hard bed, weird pillows, the rest is ok
Stayed 2 nights in Nov 2025

6/10 Okay

Ilene

Stayed 1 night in Nov 2025

6/10 Okay

Cory

Liked: Cleanliness, property conditions & facilities
overall clean and good place
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and very well located, right beside one of the exits for Shinjuku Station.
Stayed 5 nights in Nov 2025

10/10 Excellent

Asuwit

Liked: Cleanliness, staff & service, amenities
The room was clean, the staffs were nice and helpful, the hotel is very close to shinjuku station. The only one thing was disappointed was the laundry machine was broken on the floor I used. But overall I love this hotel, I definitely be back to stay next visit!
Stayed 2 nights in Nov 2025

10/10 Excellent

Marius, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 7 nights in Nov 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, small but good enough for Japan size hotel rooms. Loved the supply of toiletries in the lobby. Comfortable bed and conveniently located to a lot of sightseeing places.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sawaporn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, I would love to stay here next time when I visit Tokyo!
Stayed 1 night in Nov 2025

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel good staff and good location. Average breakfast not worth the price. Small room but comfy bed and good shower.
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Yogesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel breakfast buffet I have ever had.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded my room which is always a bonus!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities. The staff was very courteous.
Stayed 6 nights in Oct 2025