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Tokyu Stay Shibuya

3.0 star property
3-star hotel near Shibuya Saunas

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Photo gallery for Tokyu Stay Shibuya

Exterior
Interior
Residential Family Room (3-4 persons), Non Smoking
Room amenity
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

Standard Double Room Non-smoking

  • Sleeps 2

Superior Double Room Non-smoking

  • Sleeps 2

Superior Twin Room Non-smoking

  • Sleeps 2

Deluxe Twin Room Non-smoking

  • Sleeps 3

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

Residential Family Room Non-smoking

  • Sleeps 4

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About the area

Tokyo

Shibuya stay.Within a 15-minute walk of this Shibuya hotel, you'll find Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 miles (5 km).

What's nearby

  • Love Hotel Hill - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya 109 Building - 8 min walk - 0.7 km
  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪のんきや - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪まるや - ‬1 min walk

About this property

Tokyu Stay Shibuya

3-star hotel near Shibuya Saunas
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front-desk safe, and an elevator. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 0-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Reviews

Tokyu Stay Shibuya Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 642 out of 1008 reviews
Rating 8 - Good. 274 out of 1008 reviews
Rating 6 - Okay. 64 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 7 out of 1008 reviews

Reviews

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay in a new country. The staff was beyond helpful and friendly. The room was clean, roomy and had a washing/drying combo. I was able to fly back to the US with clean clothes! Its within walking distance to two subway stations - plus a mall that's attached to hotel (Mark Story Hotel) which also lets you off at Shibuya Scramble Crossing. There were lots of cute small restaurants to eat, but if on a budget - There is a Family Mart, Lawsons and 7-11 that served very good meals as well. There is also a local supermarket right across from the entrance. Lastly they will hold your luggage if you come earlier than check out and a few hours after check out. So you get the most out of your trip in Tokyo. They also hailed us a taxi to the airport. If I go to Japan again I will stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming neighborhood, close to Shinsen Station

Rooms are small, but as we've learned, to be expected in Japan. Kitchen area is modestly stocked and could use more utensils and kitchenware. The friendliness of the staff, comfortable lounge area to work in, proximity to the Shinsen Station line that connects to Shibuya, and quiet, lovely neighborhood filled with small restaurants, a market across the street, and a nearby 7-11, make staying at the Tokyu Stay Shibuya convenient and peaceful.
Lobby area to work.
Stayed 6 nights in Aug 2025

10/10 Excellent

Pinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and efficient. The staffs are very nice and helpful. The location is convenient and quiet. We can walk to shibuya crossing for train station, all shoppings and dining choices. It is easy to get a taxi on a hot days as well. There are a few restaurants nearby 24 hour family mart in front of the hotel. We would be back here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ezekiel

Travelled with partner
Liked: Amenities
The employees were so nice and helpful, recommend highly
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very modern and convenient. Spacious rooms with nice amenities.
Stayed 2 nights in Aug 2025

8/10 Good

Kim, Fountain Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice & clean. Will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Located a few blocks (all within walking distance)from shibuya crossing, the train station, multiple restaurants and shopping the location of this hotel is perfect. Our room had many amenities, including a washer/dryer, slippers, robes, microwave and hot plate w/ dishes. Whether your there for a night or several days, as we were, you won't be disappointed.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Stayed 3 nights in Aug 2025

10/10 Excellent

Salvador, Lakewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that felt secluded and not touristy. Many walkable restaurants and points of interest all in a 15 minute radius. Would recommend to friends and family
Stayed 2 nights in Jul 2025

10/10 Excellent

Shonpaul

Stayed 4 nights in Aug 2025

8/10 Good

Anjalee

Stayed 4 nights in Aug 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and close walking to shibuya station and shopping. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Seina Mie Miyamoto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Shibuya very close to train station & many places to eat. Great location, easy to walk to shopping. Also staff very helpful!
Stayed 6 nights in Jul 2025

10/10 Excellent

Que

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent,convenient location.
Stayed 3 nights in Jul 2025

8/10 Good

Yoonsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Blossom

Travelled with family
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything great except smell of room. Possible carpeting smell
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than expected
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and walking distance to the major attractions.
Stayed 4 nights in Jul 2025

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from business areas
Stayed 2 nights in Jul 2025