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Tokyu Stay Shibuya

3.0 star property
3-star hotel near Shibuya Crossing

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Photo gallery for Tokyu Stay Shibuya

Welcome to Tokyo Stay, where a modern entrance and lush garden set the tone for a stylish stay.
Relax in a stylish lounge area with a sofa, chairs, and coffee table, surrounded by lush plants and vertical gardens.
Relax on the outdoor terrace, surrounded by lush greenery and a potted plant, with a comfortable sofa and table.
Modern kitchen with stainless steel sink, electric stove, and coffee maker.
Relax in this stylish room with two single beds, a dining table, and a seating area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Cozy retreat with a bunk bed, flat-screen TV, and plush sofa.

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Cozy retreat with a bunk bed, flat-screen TV, and plush sofa.

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

Relax in a serene space with a large bed, sofa, and desk, offering a comfortable seating area and a view of the outside.

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

Relax in a serene space with a large bed, sofa, and desk, offering a comfortable seating area and a view of the outside.

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

Two double beds with white linens, flat-screen TV, and a wooden table with glasses.

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

Relax in a serene space with a large bed, flat-screen TV, and comfortable armchair.

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

Relax in a spacious room with a large bed, seating area, and ample natural light.

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

Relax in comfort with a large bed and modern amenities, including a flat-screen TV and convenient refreshment space.

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

Relax in a spacious room with a large bed, seating area, and ample natural light.

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

Relax in comfort with a large bed and modern amenities, including a flat-screen TV and convenient refreshment space.

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

Relax in a serene space with a large bed, flat-screen TV, and comfortable armchair.

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

Two double beds with white linens, flat-screen TV, and a wooden table with glasses.

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

Cozy retreat with a bunk bed, flat-screen TV, and plush sofa.

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

Two double beds with white linens, flat-screen TV, and a wooden table with glasses.

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

Relax in a spacious room with a large bed, seating area, and ample natural light.

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Tokyo

Shibuya stay.A stay at this Shibuya hotel places you within half a mile (1 km) of Shibuya Crossing and 3 miles (5 km) of Mori Art Museum. Also, Shinjuku Gyoen National Garden is within 3 miles (5 km) and Tokyo Tower is within 6 miles (10 km).

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

3-star hotel near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front-desk safe, and an elevator. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Japanese

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  • Air conditioning
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 0-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 4 nights in Apr 2025

6/10 Okay

Icasia Adi

Travelled with family and small children
Value for money hotel with inside washing machine and dryer which is convenient as well as induction cooktop and microwave. However the hotel location was very far from Shibuya station. Not very convenient especially when you travel with toddler in a stroller, the walk to the hotel is quite up the hill. Very limited dining available around the hotel, but there’s supermarket in front which is great for snacks and fruits. Room is also very small compare to 2 other hotel we stayed in Tokyo. We had 3 luggage, and impossible to open all 3 at once.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

KIMBERLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond nice. Super friendly, always smiling and greeting us when we came in. Very helpful as well. I needed help with getting an iron and figuring out how to use the ac and both times the staff came up right away to help. Literally less than 5 minutes. The apartment was very cozy and having your own washer and dryer was so handy. I was able to catch up on all my laundry while out sight seeing so saved us time. They even provided detergent. The location was great too, pretty close to the subway and all the action but still far out enough that it was quiet. Would highly recommend staying here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Stayed 5 nights in Apr 2025

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels stays while i was in tokyo. Is was on a quite street and the staff was amazing and helpful. They have a great team there.
Stayed 1 night in May 2025

8/10 Good

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Apr 2025

8/10 Good

JULIE, NARANGBA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was small compared to the other hotels we stayed in whilst in toyko. It was clean but had a lingering smell of drains or damp. It was a little bit out of the way and the area around the hotel at times felt unsafe. The staff were very helpful and friendly. If staying in Shibuya again I would choose the other Shibuya stay as it's closer to the centre and the area around the hotel felt safer for family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were very helpful and spoke english. Its a good walking distance from shibuya scramble. We were very happy with our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Stayed 3 nights in Apr 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely staff

Well-run and super organized, friendly staff. Our room was small but this is understandable for Tokyo. Nice little balcony with a great view. The hotel is in a fantastic area within walking distance to the center of Shibuya and the legendary scramble crossing, and there are lots of great restaurants within a short walk. Tokyu Stay is around the corner from the famous fish restaurant Kaikaya which is worth a visit… but you must make advance reservations. This is a charming area and perfectly located. We loved it and prefer this Shibuya area to Shinjuku, where we have stayed in the past.
Stayed 7 nights in Apr 2025

10/10 Excellent

Matt, Las Vegas

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet area despite being right next to Shibuya
Stayed 3 nights in Apr 2025

6/10 Okay

Chansook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room facilities, kind staff.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay for our party of 3. By Japan standards, our room was massive, had a balcony looking over Tokyo which was beautiful at night, a wet room with a shower & bath which was so good for a soak after a long day of sightseeing. Beds were comfortable, lovely English speaking staff and a 24 hour convenience store across the road. We would definitely stay here again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Roselle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch. They were very helpful and friendly. The room was very clean and all the basic necessities were available. Only downside was that the light sensor in our bathroom kept turning off the light.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 15 minute walk from Shibuya Crossing and Shibuya Station. It is tucked away so it was quiet at night. The room was clean and spacious. The washer/dryer was convenient and easy to operate. The staff were very friendly and accommodating. The mattresses were quite firm so if you like them more plush you may struggle for the first couple nights. Overall it was a lovely stay, would definitely stay in the future.
Stayed 8 nights in Mar 2025

10/10 Excellent

astral

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were just incredible!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Hotel was quiet and clean. Charming area within walking distance to Shibuya.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sahar, Vacaville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 9 days. I traveled with my two young children and a teenager. The hotel is clean. Staff is friendly and location is quiet but amazing and close to everything.
Stayed 9 nights in Mar 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. My son got very sick the first night we were there, and we needed a doctor. Being that we are not from Japan, it made it very difficult to figure out where to take him. The front desk staff were so wonderful in helping us, and they were able to coordinate a doctor coming to the hotel to evaluate my son. The doctor’s prescribed medication and he is feeling much better now. The front desk staff translated for us and made the entire process so much less stressful. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 15 minutes walk from Shibuya Crossing. Lots of restaurants nearby. Washing machine and dryer in rooms - highly recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025