Hotel East 21 Tokyo

4.0 star property
4-star hotel near Kiyosumi Garden

Choose dates to view prices

Photo gallery for Hotel East 21 Tokyo

Indoor pool, seasonal outdoor pool
Interior entrance
Exterior
Lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

View in a map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016
  • Place, Tokyo Skytree
    ‪5 min drive‬
  • Place, Sensoji Temple
    ‪6 min drive‬
  • Place, Tokyo Disneyland®
    ‪10 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

Deluxe Family Room-Non Smoking

  • Sleeps 4

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

[Non-Smoking] Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

[Non-Smoking] Single Room

9.4 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

8.4 out of 10
Very good
(19 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

[Non-Smoking] Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

[Non-Smoking] Suite (City View)

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 4 Twin Futons

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

[Non-Smoking] Concept Room (Tokyo Skytree View)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

[Non-Smoking] Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

Standard Double Room Non-Smoking

  • Sleeps 2

Deluxe Double Room Non-Smoking

  • Sleeps 2

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Beds

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

  • Sleeps 2
  • 2 Twin Beds

[Non-Smoking] Deluxe Double Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

[Non-Smoking] Deluxe Twin Room (For 2 People)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

  • Sleeps 3
  • 2 Twin Beds

[Non-Smoking] Standard Double (Single Use)

  • Sleeps 2
  • 1 Double Bed

[Non-Smoking] Standard Twin Room (Single Use)

  • Sleeps 2
  • 2 Twin Beds

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

  • Sleeps 4
  • 2 Twin Futons

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

  • Sleeps 3
  • 3 Twin Futons

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

  • Sleeps 4
  • 2 Twin Beds

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

  • Sleeps 5
  • 2 Twin Beds

[Non-Smoking] Business Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

[Non-Smoking] Wide Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Deluxe Triple Room Non Smoking

  • Sleeps 3

Suite Room Non Smoking

  • Sleeps 2

Business Single Room Non Smoking

  • Sleeps 1

Business Single Room Smoking

  • Sleeps 1

Semi Double Room Non-Smoking

  • Sleeps 2

Superior Twin Room Non-Smoking

  • Sleeps 2

Semi Double Room Smoking

  • Sleeps 2

Hollywood Twin Room Non-Smoking

  • Sleeps 2

Superior Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

Standard Twin Room Non-Smoking

  • Sleeps 2

Tokyo Skytree Side Semi-Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non-Smoking

  • Sleeps 1

Standard Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

Concept Room Non Smoking

  • Sleeps 2

Deluxe Twin Room Non-Smoking

  • Sleeps 2

Japanese Style Room Non Smoking

  • Sleeps 4

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About the area

Tokyo

Heart of Tokyo.Your stay at this Koto hotel places you within 3 miles (5 km) of Kiyosumi Garden and KidZania Tokyo. Also, Tokyo Skytree is within 3 miles (5 km) and Sensoji Temple is within 6 miles (10 km).

What's nearby

  • Tokyo Skytree - 5 min drive - 4.5 km
  • Sensoji Temple - 6 min drive - 5.5 km
  • KidZania Tokyo - 8 min drive - 4.4 km
  • Tokyo Dome - 8 min drive - 8.7 km
  • Tokyo Disneyland® - 10 min drive - 9.7 km

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Haneda Airport (HND) - 27 min drive

Restaurants

  • ‪ゆで太郎 - ‬4 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪フォルクス - ‬1 min walk
  • ‪日本料理 さざんか - ‬4 min walk

About this property

Hotel East 21 Tokyo

4-star hotel near Kiyosumi Garden
Hotel East 21 Tokyo offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Hotel East 21 Tokyo also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 394 guestrooms or units
  • 21 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel East 21 Tokyo offers 394 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Children aged 3 and under are not permitted in the seasonal outdoor pool.
The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

  • The seasonal pool will open in July and close in September.
  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Reviews

Hotel East 21 Tokyo Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

10/10 Excellent

FILOMENA, ANGRA

Travelled with family
Liked: Cleanliness
Loved it
Stayed 13 nights in Jun 2025

8/10 Good

Ibtissem

Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service

Too pricey for the offered service

Great breakfast and cleaning, that's it what is good. Room is big but furniture is old and not enough storage despite the quiet big room size! Staff knowledge of English is quite poor.. I stayed at 3 star hotel and people there knew English better. Location is quite but to see most iconic places will require some travel, there is not much nearby. You need to pay for almost everything.
Stayed 5 nights in Jul 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

2/10 Terrible

kamila

Liked: Cleanliness
Disliked: Amenities
Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Extremely nice ho
Stayed 13 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Location is conveniently close to transportation, grocery store, and convenience stores, as well as restaurants. The area is spacious where you can relax outside the hotel and just take in the view. My family and I enjoyed this hotel the most. The buffet breakfast is phenomenal. We could not believe the quality of food they offered with wide range of choices. The traditional Japanese rooms were adorable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Elonlogan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriela R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 21 nights in May 2025

8/10 Good

Juliemariepet, San Diego

Stayed 3 nights in May 2025

10/10 Excellent

tahj

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean with polite staff. Would book again
Stayed 7 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, the rooms were clean and larger than other hotels on our trip. The service was excellent and the help to get to the airport was wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms. Quiet location. Free bus service to and from Disney.
Stayed 2 nights in May 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Was a little out of the way, but there were plenty of food options around ! The staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, comfortable, great pool, great view

Comfortable room, great service. The 25m pool and spa are amazing. (There is an extra fee for the pool spa: 2000 yen, but you can get a free membership that allows use for 800 yet before 10AM or after 6PM.) The quiet neighbourhood in Koto-ku is a nice break from the busy-ness of Tokyo but it's a 10-minute walk to the metro, so a trip to tourist sites takes 30+ minutes. Restaurant options in the neighbourhood could be better. My room had a perfect view of Tokyo Skytree.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and nearby laundry mat
Stayed 5 nights in Apr 2025

8/10 Good

Jose luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was a good stay. Pool was closed for families. Has a pool in 4th floor that is 18 and over only. Buffet is not good at all we tried breakfast and dinner. Dinner had very limited choices, menu said sushi literally it was 6 pieces for everyone there. Tempura was not good. And pricing was around $80 per person. Not worth it at all.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
it is a great hotel with great staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Apr 2025

10/10 Excellent

Omari

Stayed 6 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. Many restaurants and Family Marts close by. Subway 7 minutes walking.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, food & drinks brilliant quality and all round a great hotel, thank you
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we had an issue with the iron board not being clean and it stained our clothes unfortunately, but that was our only complaint.
Stayed 2 nights in Apr 2025