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Four Points Flex By Sheraton Tokyo Ueno

3.0 star property
3-star hotel near Sensoji Temple

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Photo gallery for Four Points Flex By Sheraton Tokyo Ueno

View from property
In-room safe, desk, soundproofing, iron/ironing board
Room, 2 Single Beds
In-room safe, desk, soundproofing, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Park
    ‪8 min walk‬
  • Place, Ameyoko Shopping District
    ‪11 min walk‬
  • Place, Tokyo National Museum
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Tokyo

Ueno stay.Within a 15-minute walk of this Ueno hotel, you'll find Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 3 miles (5 km).

What's nearby

  • Ueno Park - 8 min walk - 0.7 km
  • Ameyoko Shopping District - 11 min walk - 0.9 km
  • Tokyo National Museum - 11 min walk - 0.9 km
  • Ueno Zoo - 12 min walk - 1.0 km
  • Sensoji Temple - 19 min walk - 1.6 km

Getting around

  • Iriya Station - 7 min walk
  • Uguisudani Station - 8 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪ASHURA BAR - ‬2 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬3 min walk
  • ‪珈琲紫 - ‬2 min walk
  • ‪晴々飯店 - ‬2 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

3-star hotel near Sensoji Temple
As a guest of Four Points Flex By Sheraton Tokyo Ueno, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Four Points Flex By Sheraton Tokyo Ueno also features a front-desk safe and an elevator.

This 3-star Tokyo hotel is smoke free.

  • 201 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Four Points Flex By Sheraton Tokyo Ueno offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Ueno

Ueno Hotel

Ueno Hotel Tokyo, Japan

Ueno Hotel Tokyo

Ueno Hotel Hotel

Ueno Hotel Tokyo

Ueno Hotel Hotel Tokyo

Frequently asked questions

How close is Four Points Flex By Sheraton Tokyo Ueno to the airport?

Four Points Flex By Sheraton Tokyo Ueno is 15.7 mi (42-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on Jun 14, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points Flex By Sheraton Tokyo Ueno have an airport shuttle?

Airport shuttle services are not available at Four Points Flex By Sheraton Tokyo Ueno.

How close is Four Points Flex By Sheraton Tokyo Ueno to the beach?

This hotel is 7.9 mi (26-min drive) from Odaiba Beach Park.

Does Four Points Flex By Sheraton Tokyo Ueno offer free breakfast?

Free breakfast isn’t provided at Four Points Flex By Sheraton Tokyo Ueno, but Japanese breakfast is offered for a fee of JPY 1000 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Four Points Flex By Sheraton Tokyo Ueno?

No, there is no casino at this hotel.

What time is check-in at Four Points Flex By Sheraton Tokyo Ueno?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Four Points Flex By Sheraton Tokyo Ueno?

Free parking is not available at this hotel.

Does Four Points Flex By Sheraton Tokyo Ueno have a pool?

Four Points Flex By Sheraton Tokyo Ueno does not have a pool.

Does Four Points Flex By Sheraton Tokyo Ueno have a spa?

There are no spa services available at this hotel.

How close is Four Points Flex By Sheraton Tokyo Ueno to downtown Tokyo?

Four Points Flex By Sheraton Tokyo Ueno is 2.5 mi away from Tokyo.

Four Points Flex By Sheraton Tokyo Ueno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 306 out of 1001 reviews
Rating 8 - Good. 427 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Was a lovely place close to the center
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Briana

Liked: Cleanliness
Clean room, helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room the staff was very nice if I return to Japan will definitely be staying here again
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd stay here. It is great value for the money and comfortable beds, spacious (for Japan) rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ARTEE

Liked: Cleanliness, amenities, property conditions & facilities
Nice cozy room … small but from what I heard that is normal in Japan … close to everything … friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rosabel

Liked: Cleanliness, staff & service, amenities
Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Polrat

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good with free and variety of amenities friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

TRINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Close to Ueno train station making it easy to get around. In a quieter part of the city, a plus. Rooms were small, but that was expected.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean rooms, great staff, nearby shops and transportation
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has free coffee 24/7, coin laundry, larger sized rooms (in comparison to Tokyo), and very friendly staff!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Angel-Luz

Liked: Staff & service, property conditions & facilities
It a decent place to stay and it's cheap.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good budget friendly hotel, in central location.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness
Rooms are very small but had the necessary things needed. Clean and comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Second time in this hotel, is great and very convenient, is cose to everything.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Friendly staff, quick check in and great showers. Everything needed after a long flight to Tokyo!
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Carmen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was to small I ask for a more spacious room not avalable i left a day early need my money back
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Stayed 1 night in Jan 2025
Verified

8/10 Good

QIU YAN

Liked: Staff & service, amenities, property conditions & facilities
Nice place, will go next time
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lok Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice and helpful. Great experience staying there.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
clean and cozy and cheap!
Stayed 9 nights in Mar 2025
Verified

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Amenities
For a Sheraton group hotel, the lobby was nondescript. Wall is thin and room is tiny. No complaints about the staff. Better to stay at APA chain, some even have public bath and all rooms have bath tub.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Jing Bo

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean but sink is too small... Good for the price.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Yue Kan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly for a short stay.
Stayed 3 nights in Jul 2024