Book a hotel near Elmwood Park Zoo, Philadelphia

"Unprofessional "

"This was one of the worst hotel experiences I ever had do not book. After I booked through Expedia I was told after checking in that that place had no water !!!! I’m not sure how they get away with being able to open while dealing with construction. They first told me that there was no hot water during the day. Then the next day when I went to shower there was no water period!!!!!! They were not apologetic, or hospital about it at all. I would definitely never come back here ever again. "

"Please understand when they say free breakfast it's just packaged muffins and packaged oatmeal. Not a full spread like a lot of places. The elevator was broken and there were spills on both staircases. The building didn't feel secure as they kept proping entrances and back exits. The room was clean but that's it. The bed sits on metal frames so you can imagine the noise it makes. Probably will not stay here again"

"Didn't have time for breakfast so can't speak to that. TV channels didn't match up with the guide. For example, said channel 29 was lifetime. Turn on 29 it's disney jr. No biggie there. The ONLY reason not rated excellent is because the water pressure in the shower was nonexistent. It was basically dribbling out. Pressure in the sinks was blasting???"

"Yes"

"We had a non functioning hot water handle in the bathroom. The engineer couldn’t budge it without a wrench! So we didn’t have use of that but the hotel was trying to be accommodating except they couldn’t give a discount or comp because we booked through a 3rd party! If only I knew! I won’t be using hotel.com because there’s very little that could be done except through them and there wasn’t an easy way to get in touch with them so it probably went unreported! Don’t want to say never again but this has soured us on using any other or this, 3rd party service."