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Mercure Zürich City

4.0 star property
4-star spa hotel near Swiss National Museum, connected to a rail/subway station

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Photo gallery for Mercure Zürich City

Privilege, Room, 1 Double Bed
Meeting facility
Sundeck
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

View in a map
Vulkanstrasse 108b, Zürich, 8048
  • Place, Swiss Life Arena
    ‪6 min walk‬
  • Place, Hardturm
    ‪19 min walk‬
  • Place, Letzigrund Stadium
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 3 miles (5 km) of Swiss National Museum and Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 miles (10 km).

What's nearby

  • Swiss Life Arena - 6 min walk - 0.6 km
  • Hardturm - 19 min walk - 1.6 km
  • Letzigrund Stadium - 3 min drive - 2.0 km
  • Maag Halle - 4 min drive - 3.1 km
  • Technopark Business Center - 4 min drive - 3.1 km

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Socar - ‬9 min walk
  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Zett - ‬5 min walk
  • ‪Peking Garden - ‬6 min walk
  • ‪La Taquería - ‬10 min walk

About this property

Mercure Zürich City

4-star spa hotel near Swiss National Museum, connected to a rail/subway station
Mercure Zürich City offers its guests a full-service spa, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and coworking spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with bathrobes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenity
Crowne Plaza Zürich by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,002 reviews
The price is CA $197
CA $217 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Reviews

Mercure Zürich City Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 606 reviews
Rating 8 - Good. 180 out of 606 reviews
Rating 6 - Okay. 70 out of 606 reviews
Rating 4 - Poor. 22 out of 606 reviews
Rating 2 - Terrible. 19 out of 606 reviews

Reviews

10/10 Excellent

Kavita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Had an excellent stay here for one night. Check in and check out process was smooth. We were even given our room earlier than check in time as we had arrived early in Zurich. The room/ beds were extremely comfortable- we had a good night’s sleep. The hotel itself is very close to train station and therefore very easy to commute to anywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Juanito, Yigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable well located hotel, rooftop jacuzzi a bonus
Stayed 1 night in Jul 2025

10/10 Excellent

Shazia Tabbasum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not helpful.
Stayed 5 nights in Apr 2025

6/10 Okay

Gayleen

Travelled with partner
Liked: Staff & service, amenities
There were a lot of windows and one of them was missing a curtain, so it was impossible to sleep once the sun came up. The second night, we slept with our heads at the foot of the bed, which helped a little. Also, the wall between the bedroom and bathroom was frosted glass, so when I went into the bathroom early to get ready for the day, the light in the bathroom came through the wall and into the bedroom where my husband was trying to sleep; he had to put a pillow over his face. We enjoyed the breakfast and the hot tub. And we enjoyed having a COOP just a few steps away. You’re also steps away from public transportation.
Stayed 1 night in Jul 2025

2/10 Terrible

Gurmit

Stayed 4 nights in Apr 2025

6/10 Okay

Florence

Stayed 1 night in Jul 2025

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Soumya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, facilities and accommodations. Short train ride away from Zurich HB
Stayed 2 nights in Jun 2025

6/10 Okay

Jerson Anthony

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Breakfast remained same for all the 5-6 days we stayed . Some front desk staff were less friendly while other were kind.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but for the price of one night stay I would have expected a complementary breakfast. It was why overpriced considering other places I had stayed
Stayed 1 night in Jun 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay.
Stayed 2 nights in Jun 2025

8/10 Good

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.
Stayed 2 nights in May 2025

8/10 Good

Nicolene Clotilda, Romford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Stayed 3 nights in Apr 2025

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.
Stayed 2 nights in Feb 2025

6/10 Okay

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of an industrial estate
Stayed 1 night in Feb 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Stayed 4 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ammar

Stayed 5 nights in Dec 2024

6/10 Okay

Rhanniel, Los Angeles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Stayed 8 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024