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FIVE Zurich - Luxury City Resort

5.0 star property
5-star luxury hotel near Uetliberg

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Photo gallery for FIVE Zurich - Luxury City Resort

Lounge
1 BED | Come Play Suite w\Balcony | Living area
1 bedroom, premium bedding, pillowtop beds, in-room safe
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Indoor pool, seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
234 Döltschiweg, Zürich, ZH, 8055
  • Letzigrund Stadium
    ‪5 min drive‬
  • Bahnhofstrasse
    ‪5 min drive‬
  • Uetliberg
    ‪8 min drive‬
  • Zürich (ZRH)
    ‪17 min drive‬

Room options

View all photos for Master Suite w/Balcony

48-inch LED TV with digital channels, TV

Master Suite w/Balcony

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxe Room

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite w/Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior | East Wing

View from room

Superior | East Wing

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 BED | Come Play Suite w\Balcony

1 BED | Come Play Suite w\Balcony

1 BED | Come Play Suite w\Balcony

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room w/Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxe Room w/Balcony

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 2 miles (3 km) of Uetliberg and Letzigrund Stadium. Bahnhofstrasse and Lindenhof are also within 3 miles (5 km).

What's nearby

  • Letzigrund Stadium - 5 min drive - 2.8 km
  • Bahnhofstrasse - 5 min drive - 3.5 km
  • Lindenhof - 6 min drive - 4.2 km
  • Swiss National Museum - 6 min drive - 4.2 km
  • Uetliberg - 8 min drive - 4.8 km

Getting around

  • Zurich Altstetten Station - 7 min drive
  • Schweighof S-Bahn - 7 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Tamarind Hill Indisches Restaurant - ‬12 min walk
  • ‪Restaurant La Piazza Friesenberg - ‬13 min walk
  • ‪Restaurant Bar Café Ey Hof - ‬14 min walk
  • ‪il Basilico - ‬15 min walk
  • ‪Daizy - ‬17 min walk

About this property

FIVE Zurich - Luxury City Resort

5-star luxury hotel near Uetliberg
FIVE Zurich - Luxury City Resort offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A seasonal outdoor pool, a fitness center, and multilingual staff are also featured at the luxury FIVE Zurich - Luxury City Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Zürich hotel.

  • 149 guestrooms or units
  • 3 dining venues
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
FIVE Zurich - Luxury City Resort offers 149 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 48-inch LED televisions come with digital channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Covered self parking on site (CHF 30 per night)
  • Covered valet parking on site (CHF 30 per night)

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 25 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 48-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 55 for adults and CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self parking fee: CHF 30 per night
  • Covered valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open May 09 and close September 01.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

FIVE Zurich
Five Zurich Luxury City Zurich
FIVE Zurich Luxury City Resort
FIVE Zurich - Luxury City Resort Hotel
FIVE Zurich - Luxury City Resort Zürich
FIVE Zurich - Luxury City Resort Hotel Zürich

FIVE Zurich - Luxury City Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 214 reviews
Rating 8 - Good. 29 out of 214 reviews
Rating 6 - Okay. 26 out of 214 reviews
Rating 4 - Poor. 13 out of 214 reviews
Rating 2 - Terrible. 17 out of 214 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Reto

Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmed, Jeddah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally it is good hotel very nice staff snd helpful clean and comfortable
Stayed 1 night in Feb 2025

8/10 Good

Shpend

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were extremely small, similar to those in an IBIS hotel. We were sent to rooms in a different building, which was located among residential buildings and had actually been a residential building converted into a hotel. On all booking platforms, only the main hotel building is advertised, and nowhere is it mentioned that you might end up staying in a separate building far from the hotel. It was definitely not worth the money we paid.
Stayed 1 night in Feb 2025

2/10 Terrible

Jihane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

waleed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall, luxury
Stayed 2 nights in Feb 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Disappointing and Unsatisfactory

Extremely overpriced and overrated. Thought we would be in the hotel among other guests. Instead at check in we were told we would be in their other building. We lugged five suitcases down what seemed like a never ending hallway. It took nearly twenty minutes to get to our room in the other building. The room was the size of a closet, so small we had to check our ski bags… there was barely any room to walk. Anytime we called room service for anything we were told why? Don’t you already have that? The restaurants they pride themselves on within the hotel are reservation only so the convenience of having everything on site doesn’t apply unless thoroughly planned ahead of time. When we checked out, we told their team about our dissatisfaction and were given a small espresso as consolation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

IGOR

Stayed 1 night in Nov 2024

2/10 Terrible

theodore

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not indicated that the standard rooms are in another building connected by long, steep tunnel…. Long walk in dark tunnel with steep inclines and multiple turns
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Zurich.

Stayed here for 5 days with the family. Excellent hotel. But, you’ll enjoy all the amenities a lot more if you come here as a couple.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gouri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.. Reaching out to the Hotel if walking or using public transport can be challenging in the winter conditions
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Abed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and best place to overnight in Zurich not far from airport or city
Stayed 1 night in Nov 2024

10/10 Excellent

Rhondalee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large beautiful Hotel. The room was amazing and very well decorated. The staff was exceptional and very accommodating. The location was beautiful but far away from city center and required transportation to arrive at numerous local sights.
Stayed 4 nights in Nov 2024

8/10 Good

Tetiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, let me say that Five Zürich is a beautiful hotel with a fantastic and friendly staff! The service here is top-notch, and everyone goes out of their way to help and ensure your stay is comfortable. The main building is stylish, modern, and luxurious, making it a pleasant place to unwind. However, a word of caution for those booking a cheaper room: if you reserve one of the more affordable options, be aware that it’s not in the same building as the main hotel. The room will be in what they call the "east wing," but in reality, it’s a separate building that you need to access via a somewhat eerie tunnel. You have to walk about 150-200 meters, which can feel a bit unsettling, especially late at night. The building used to be an apartment complex and has been converted into hotel rooms. While this may sound quirky, it’s not the most ideal setup. Our room in the east wing lacked basic things like windows that open, and it had a lingering smell of cigarettes. The place felt a bit like an afterthought, especially with so many conference-goers coming and going. Honestly, we couldn’t spend the night there. The room was just not up to the standard we were expecting.When we approached the front desk, the staff was incredibly understanding and offered to upgrade us to a room in the main building right away. They even gave us a discount for the inconvenience, which we really appreciated. The upgraded room was exactly what we had hoped for!
Stayed 2 nights in Oct 2024

8/10 Good

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay.

Beautiful setting away from all the noise. Very modern and clean. Excellent, friendly staff. Great bar. Loved it! Would definitely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Violet

Travelled with group
Liked: Staff & service
Definitely not 5 stars....
Stayed 8 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

mehdi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxury
Stayed 2 nights in Aug 2024

10/10 Excellent

Hamad Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, has a unique theme, and the facilities and services are great. The staff are very friendly, helpful, and caring. The front desk agent Maria was so friendly, caring, and helpful. She takes a good care of the residents and following up with them to ensure their satisfaction. She is considered the winning card for any company wish to succeed. We highly recommend the resort, it’s one of its kind.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024