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Fiesta Americana Cozumel All Inclusive

4.0 star property
Beach property near Chankanaab National Park

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Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Building design
Free minibar, in-room safe, blackout drapes, iron/ironing board
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Snorkeling
Reviews
8.4

Very good

Popular amenities

  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Popular LocationChankanaab National Park18 min walk
  • Popular LocationChankanaab Beach Adventure Park19 min walk
  • Popular LocationCorona Beach3 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)21 min drive

Room options

Suite, 3 Bedrooms, Non Smoking (Imperial)

  • 176 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking (Master)

9.3/10 Wonderful
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms

8/10 Very good
  • 119 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.6/10 Excellent
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Master Suite with Plunge Pool, 1 King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Governor)

  • 37 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

7.6/10 Good
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms, Private Pool

  • 119 sq m
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Honeymoon Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Cozumel

Seaside stay .You'll be within 2 miles (3 km) of Chankanaab National Park and 6 miles (10 km) of Paradise Beach with a stay here. Playa Mia Grand Beach and Water Park is within 6 miles (10 km) and San Francisco Beach is within 9 miles (15 km).

What's nearby

  • Dolphin Discovery - 15 min walk
  • Chankanaab National Park - 18 min walk
  • Chankanaab Beach Adventure Park - 19 min walk
  • Corona Beach - 3 min drive
  • Paradise Beach - 8 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Fat Tuesday's - ‬6 min drive
  • ‪Half Señor Frog´s - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

Beach property near Chankanaab National Park
Fiesta Americana Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Fiesta Americana Cozumel All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this property measures 1560 square feet (145 square meters) and includes a conference center. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Fiesta Americana Cozumel All Inclusive. Free self parking is available.

This Cozumel property is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars or lounges
  • 1560 sq ft of conference space
  • 145 sq m of conference space
  • Built in 1989
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Cozumel All Inclusive offers 102 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Foosball table
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Champagne service
  • Free minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
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Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area, onsite entertainment, and the restaurants that required reservations were good. The daily poolside lunch was also good and convenient. The property itself is not very big and there’s no beach but across the street (also part of the hotel) is great area for snorkeling.
Stayed 5 nights in Mar 2024

8/10 Good

Bergit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Staff at Fiesta Americana are unmatched! They are very friendly, helpful, and keep you entertained all day and night. A huge thank you to Arcadia, Alejandra, Anina, Josh & Victor plus many many more! Fiesta kids is also great to keep the kiddos entertained. We celebrated 3 birthdays on our trip and the staff truly made our stay amazing. My one complaint is that the pool is very unsafe. There are many missing tiles that caused my family and several other vacationers to get cut and require medical assistance so I would suggest water shoes in the pool until that has been resolved.
Stayed 11 nights in Feb 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property but was disappointed that the beach side access and the pier were not open
Stayed 7 nights in Feb 2024

8/10 Good

EVELYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not as good as few years ago. The rooms are clean and the staff are very friendly and attentive to our needs.
Stayed 4 nights in Feb 2024

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the pool my kids got cut and other people did too. And what i hated the most was the people trying to sell hotels plans and deals for the hotels and if you dont buy one they get upset.
Stayed 5 nights in Jan 2024

6/10 Okay

CHRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not happy with the smell of the rooms. To be honest it was disgusting. It smelled musty and like sewage. This tainted the whole experience. We had booked an ocean view room. When we arrived we were put on the first floor the looked at a wall! The smell was REALLY bad. We told them we were given the wrong room. They said they had run out of ocean view rooms and that was that. I came back later that day and asked about being placed in an ocean view room. They said that could happen the next day. We would have to pack up our stuff (which at that point includes wet stuff) and leave our room by 12pm we could then check in to the new room at 3pm. The new room was ocean view but really we couldn’t just move rooms after 3pm and not have to wait around three hours! The food was good. Room service was fast. The wine and beer were good name brands. The drinks are definitely watered down but very flavorful. A little tricky to get a drink at the bar. Better to just wait at your table for someone to stop by. The location of the hotel was great. Beautiful reefs to snorkel right in front of the hotel. Customer service was good and friendly for the most part, except for Saul trying to sell you the vacation package within 5 minutes of stepping foot on the property. We enjoyed and appreciated Alejandra as a very organized maitre de, Selene as a lovely and friendly barista at the coffee shop, Yasuri as an amazing waitress for breakfast and lunch and Isabella as a w
Stayed 7 nights in Feb 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very beautiful. And some of the staff was great. But the staff members that come up to you while you enjoying yourself trying to sell you time share after it may be your first time there is unacceptable. In most cases a customer may not want to buy anything first time at a place. They were very aggressive trying to get me and my wife to buy, even after we expressed we were not interested at all right now. But other than that service was Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Larry Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Exceptional staff and service. Room was a little dated but very clean. Well stocked fridge every day. Very friendly. Will go again!
Stayed 6 nights in Feb 2024

8/10 Good

Anca

Travelled with family
Liked: Cleanliness, staff & service
The room we had was called deluxe. The bsthroom was incredobly small. When opening the bathroom door, the door would hit the toilet. The shower door when opening would not open all the way as it would hit the toilet also. Water pooled at the bottom of the shower door causing the door frame to rust and cause the room to smell. Once in the shower, the glass door would get stuck and not open. This being a safety issue as it could break when trying to push open. Overall, the washroom was so incredibly small it was impossible to do anything in there without bumping into something or being on a wet floor ( there was water leaking at the shower door as you could not close it firmly shut. The rest of the room and stay was nice. Good food and service. Beach area was nice for snorkling but for tanning and going in and out of water not so great because the water was deep and shore was rocky. The beach bar, restaurants,wahrooms and part of the beach area was fenced off and in repairs. Entertainment shows at night were pretty good. Kereoke nights were painful to listen to. Transportation to and from the island was tough as it was really tight to reach aieport and catch a flight. Extta cost but worth it if you like snorklinh and diving!
Stayed 11 nights in Feb 2024

6/10 Okay

jonathan

Travelled with family and small children
Liked: Staff & service
Pools were not in good condition. Feet were cut up. I nearly needed stitches. The amenities down by the ocean were not open. We would not have stayed there if we knew that entire area was shut down.
Stayed 7 nights in Feb 2024