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"I didn’t get room service "

"Only think is the parking payment "

"Dear Mr. Patel, I am writing to share feedback regarding my recent stay at the Bedord Plaza Hotel. This was my first time staying there. I have previsoulsy stayed at Patel hotels throughtout the country; and often seek them out as from most of my experience is that they are family run and show pride in ownership. While the location was perfect for a visit to Mintue Man Park; I felt it was important to bring to your attention several aspects of my stay that did not meet reasonable expectations. My goal in sharing this is to assist your team in improving the guest experience. Housekeeping & Cleanliness: Upon arrival, the room was OK; but their was some litter on the floor. It appears to have not been fully cleaned with stains on pieces of furniture. The air conditioner was not working; buttons did not work, and I had to unplug it. The morning breakfast did not have staples such as orange jucie or apple juice or even water to drink. Ther was an overall 'messiness' to the facility. I understand that unexpected issues can arise, but I felt these incidents reflected a need for updated equipment and improved housekeeping checks and overall management of this hotel. I believe in your hotel's potential, and I hope this constructive feedback helps in refining your service standards. Basically would I stay here aagain?; and as of now the answer is no. I hope you will make improvements for future geusts."

"Excellent clean and friendly home away from home Best Hotel o n years I've stayed at"

"It’s very good "

"The desk staff seemed cold and off putting at check in. My room was off the lobby on the first floor and kids were paying soccer in the hallway. At the gym, more underage kids were playing on the equipment and a man with a full glass of beer got on the treadmill next to me. The INDOOR pool was full of kids, and moms were drinking from glasses poolside. Manager and lifeguard had a conversation about unruly kids and rude parents. Parents shouldn’t drink while kids are swimming. That seemed dangerous in a darkened space. Mgt seemed not able to control public spaces. Room was clean and well appointed. I would not return on a weekend due to the number of sports kids and drunk parents."