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Auto Hotel Ritz

2.0 star property
Hotel near Papagayo Beach in Acapulco

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Photo gallery for Auto Hotel Ritz

Outdoor pool
Food court
Children's area
Room
Interior entrance

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • 24/7 front desk

Explore the area

View in a map
Av. Wilfrido Massieu s/n, Fracc. Magallanes, Acapulco, GRO, 39690
  • Place, Parque Papagayo
    ‪2 min walk‬
  • Place, Papagayo Beach
    ‪7 min walk‬
  • Place, Condesa Beach
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪47 min drive‬

Room options

About the area

Acapulco

Costera Acapulco stay.A stay at this Costera Acapulco hotel places you steps from Galerías Acapulco and within a 5-minute walk of Parque Papagayo. Papagayo Beach and Plaza Bahia are also within half a mile (1 km).

What's nearby

  • Galerías Acapulco - 2 min walk - 0.2 km
  • Parque Papagayo - 2 min walk - 0.2 km
  • Papagayo Beach - 7 min walk - 0.6 km
  • Condesa Beach - 8 min walk - 0.8 km
  • Diana the Huntress - 17 min walk - 1.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 36 min drive

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Rosmar - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Wasabi Sushi Acapulco - ‬4 min walk

About this property

Auto Hotel Ritz

Hotel near Papagayo Beach in Acapulco
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool and tour/ticket assistance are also featured at Auto Hotel Ritz. Free self parking is available.
  • 1 building
  • 56 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Tour and ticket information
  • Dining venue
Auto Hotel Ritz offers 56 accommodations. Rooms open to balconies.

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  • Restaurant
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Las Torres Gemelas Acapulco

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auto Hotel Ritz

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Auto Hotel
Auto Hotel Ritz
Auto Hotel Ritz Acapulco
Auto Hotel Ritz Hotel
Auto Ritz Acapulco
Auto Hotel Ritz Acapulco
Auto Hotel Ritz Hotel Acapulco

Frequently asked questions

How close is Auto Hotel Ritz to the airport?

Auto Hotel Ritz is 14 mi (36-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Auto Hotel Ritz have an airport shuttle?

Airport shuttle services are not available at Auto Hotel Ritz.

How close is Auto Hotel Ritz to the beach?

This hotel is a short 9-minute walk from Papagayo Beach and 10-minute walk from Condesa Beach. Don't forget your sunscreen!

Does Auto Hotel Ritz offer free breakfast?

Auto Hotel Ritz does not offer free breakfast.

Is there a casino at Auto Hotel Ritz?

No, there is no casino at this hotel.

What time is check-in at Auto Hotel Ritz?

Check-in begins at 3 PM.

Is there free parking at Auto Hotel Ritz?

This hotel offers free self parking.

Does Auto Hotel Ritz have a pool?

Auto Hotel Ritz features an outdoor pool.

Does Auto Hotel Ritz have a restaurant?

Yes, there is a restaurant on site.

Does Auto Hotel Ritz have a spa?

There are no spa services available at this hotel.

How close is Auto Hotel Ritz to downtown Acapulco?

Auto Hotel Ritz is 1.6 mi away from Acapulco.

Auto Hotel Ritz Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 1 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 10 out of 18 reviews

4.4/10

Cleanliness

3.8/10

Staff & service

2.8/10

Property conditions & facilities

Reviews

4/10 Poor

displaced american

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Guillermo, México DF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Auto Hotel Ritz Acapulco.

The hotel is old and in very bad shape. The rooms are very noisy due they are in front of a very transited street and surrounded by noisy bars. In my room the air conditioning did not work. the hotel is at one block from the beach but I recomend you to look for other options. Very expensive for what they offer.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Para un paso corto de emergencia está bien, aunque es de considerar el hecho que están cambiando de administración
Stayed 1 night in Jan 2018

2/10 Terrible

Francisco Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucho ojo, que no te engañen.

La verdad, no recomiendo para nada este hotel, el trato de su personal es nefasto, sobré todo el de una señorita que está por las mañanas en recepción, no hay agua caliente, el aire acondicionado, jamás funcionó, el agua del sanitario salía por todos lados, el hotel en general está muy mal.
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

el peor hotel

sucio, viejo, feo, sin mantenimiento, sin toallas, sin papel de baño, sin jabon, .el peor hotel en el que me he hospedado en toda mi vida

6/10 Okay

Jorge , Mexico DF

Disliked: Property conditions & facilities

Hotel muy cercano a playa papagayo

Mi estancia en el hotel no fue del todo lo mejor, ya que las toallas no son buenas, no hay regalos de cortesía como agua o dulces, jamas me ofrecieron algún refrigerio, ni servicio de BAR o Restaurante, el hotel es viejo y no estaría mal invertir en su remodelacion ya que es un hotel histórico en acapulco. no hay teléfono en la habitación que me toco, (303 ) y ademas las televisiones son horribles la imagen es muy deficiente. seria muy bueno que se le invirtiera un poco de dinero a este hotel que cuenta con muy buena ubicación.

4/10 Poor

Giovanni, CDMX

Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante...

Vine hace 7 años y era un buen hotel, me quedé con un buen sabor de boca en ese entonces, hoy en día es un hotel que se ve en ruinas, inseguro, por los 1,100 por noche que cuesta en expedia. El elevador no abre bien y no sirve el sensor, solo funciona 1 de los 2, no te dan toallas, el aire acondicionado gotea. La TV no funciona si no te traen el decodificador. Es una franca decepción, ojala de verdad piensen los dueños en invertir porque si no, va a una quiebra segura!! Tienen todo para ser LA OPCIÓN de playa papagayo.

4/10 Poor

FRANCISCO

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Juan, México

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel ECONOMICO = Viejo en Acapulco

Es barato el Hotel, por ello no significa que tenga que llegar a un hotel 5 estrellas gran resort, pero si estan muy viejas y descuidas las instalaciones, hay poco personal para atender todas las actividades del hotel. No es recomendable de plano por el precio.

2/10 Terrible

Luis Alberto, Mexico

Disliked: Cleanliness, property conditions & facilities

Les falta limpieza y mantenimiento

La alberca estuvo siempre sucia, a pesar de que pensaba que la iban a limpiar, pero no fue así, a la habitación le falta mantenimiento y sobre todo limpieza, que laven bien las paredes del baño, que sacudan bien las paredes ya que hay telarañas y el clóset esta lleno de polvo y mugre.

2/10 Terrible

Carlos F, D.F.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECADENCIA DEL HOTEL AUTO HOTEL RITZ

HOTEL QUE SUS MEJORES AÑOS PASARON HACE MUCHO. AIRE ACONDICIONADO QUE INUNDA LA HABITACIÓN, REGADERA DESCOMPUESTA, CHORREA TODO EL DÍA, NO HUBO TOALLAS NI JABÓN NI SHAMPOO. HOTEL SUCIO, DESCUIDADO. NO CONTABAN CON LA INFORMACIÓN PARA LA ASIGNACIÓN DE MI HABITACIÓN. DEPRIMENTE, NO OBSTANTE QUE ESTUVE EN ÉL SOLO 4 HORAS

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hotel muy cerca de la playa

Todo estuvo muy bien... solo las instalaciones generales deberían estar un poquito mejor

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SERVICIO PESIMO

se hizo la reserva, SE PAGO Y NO DIERON ACCESO AL HOTEL, COMO EVALUAR HABITACIONES SI NO LAS CONOCIMOS

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Precio accesible, bajo mantenimiento

El precio accesible del hotel es reflejo de que el hote se enfoca mas al turista diario, falta mantenimiento mayor

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel es una porqueria, enserio no se hospeden

Instalaciones terribles, personal majadero y mal educado ademas de prepotente, con decirles que ni toallas me dejaron en la habitación, lo unico bueno es la alberca que esta limpia, y me robaron mis tennis en la recepción, horrible no volvería ni gratis, es como si fuera un bungalow pero caro

6/10 Okay

MONFLO, GUANAJUATO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

ES ANTIGUO

ES ANTIGUO EL HOTEL, PERO YO LO OCUPE NADAMAS PARA DESCANSAR,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

cerca de la costera

las instalaciones y el inmueble no representa lo que en la pagina de inernet se muestra esto es de hace 30 años.muy malo

2/10 Terrible

Georgina, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEFASTO

MALISIMO DEL SERVICIO, TIENEN CHINCHES EN LOS COLCHONES Y NI SIQUIERA PUEDE UNO USAR EL TELEFONO Y MUCHO MENOS PEDIR UN CONTROL PARA LA TV QUE HORROR!