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Holiday Inn Acapulco La Isla

3.5-star property
Blvd. De Las Naciones, 2000, Acapulco, GRO 1-855-887-0424
3.7 out of 5
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"This Hotel is definitely up to par if not exceeds other Holiday Inn Hotels. It's well maintained and clean. Staff was friendly and welcoming [as were ... " More

By 40traveler, from Montclair, CA, USA on Wed 20 Feb 2013

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Hotel Description

Family-friendly 3.5-star hotel with outdoor pool

La Poza stay

Your stay at this La Poza hotel places you within 3 miles (5 km) of La Isla Shopping Village and Forum de Mundo Imperial. Playa Revolcadero and Arena GNP Seguros are also within 3 miles (5 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare. Enjoy the gym and perks like free valet parking and a free beach shuttle.

Holiday Inn Acapulco La Isla, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Acapulco La Isla, an IHG Hotel

Everyone (1) Couples (1)
2 out of 5

Posted by , from AUSTIN on 22 Dec. 2021

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5 out of 5

Great Hotel.

Pros: Close restaurants, Free Internet, Quiet
This Hotel is definitely up to par if not exceeds other Holiday Inn Hotels. It's well maintained and clean. Staff was friendly and welcoming [as were all the Acapulco people, I talked too]. It's close to the airport and shopping centers, and the best part of it, is it's not in the busy, tourist part of Acapulco! If your looking for beach front hotels, well then you might be disappointed because, that it is not. It does however have a nice pool and a room for massages in the pool area too. I go to Acapulco twice a year and usually stay in fancy beach front resorts, which are nice, if you're going to just stay at the resort [usually food is overpriced and mediocre]. But me, to get a good feel of 'Real Mexico', I enjoy going to Puerto Marques. You can find the best stuff there. I will definitely stay here next time I come to Acapulco.

Posted by , from Montclair, CA, USA on 20 Feb. 2013

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Comment from Hotel Management

1 Apr. 2015 by GM

Dear 40traveler, Thank you so much for your kind comments. Remember that this is your home and invite you to come back with us. Regards, Gerencia General.

4 out of 5
Muy amable el personal y muy limpia las instalaciones.

Posted by on 5 Aug. 2023

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Comment from Hotel Management

9 Aug. 2023 by GM

Estimado Virginio,Muchas gracias por su amable valoración.Haremos llegar sus valiosos comentarios a nuestro personal. Le esperamos en casa.Gerencia General.

About the Holiday Inn Acapulco La Isla

Location Blvd. De Las Naciones, 2000, Acapulco, GRO 39907

Property Features

Holiday Inn Acapulco La Isla, an IHG Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, 5 meeting rooms, and coworking spaces are available. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Holiday Inn Acapulco La Isla, an IHG Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3.5-star Acapulco hotel.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Holiday Inn Acapulco La Isla, an IHG Hotel offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Ten - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pool Bar La Zanja - Onsite bar. Open daily.

Bar TEN - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for MXN 250.00 per night.

Pet Policy

  • Pets: MXN 800.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 12
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 195 for children
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Isla
  • Holiday Inn Acapulco
  • Holiday Inn Acapulco Isla
  • Holiday Inn Isla
  • Holiday Inn Isla Acapulco
  • Holiday Inn Isla Hotel
  • Holiday Inn Isla Hotel Acapulco
  • Isla Acapulco
  • Holiday Inn Acapulco Isla Hotel

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.