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Hotel El Presidente Acapulco

3.5 star property
3.5-star beachfront hotel near Condesa Beach

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Photo gallery for Hotel El Presidente Acapulco

Outdoor pool, open 8:00 AM to 8:30 PM, pool umbrellas, sun loungers
Reception
Front of property
Reception
Standard Room, Beach View

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Costera Miguel Aleman 8-9, Fracc. Club Deportivo, Acapulco, GRO, 39690
  • Diana the Huntress
    ‪15 min walk‬
  • Condesa Beach
    ‪17 min walk‬
  • El Rollo Acapulco
    ‪18 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Estándar doble vista al boulevard

Estándar doble vista al boulevard

Estándar doble vista al boulevard

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Miramar

Suite Miramar

Suite Miramar

  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Room, Beach View

Standard Room, Beach View

Standard Room, Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

About the area

Acapulco

On the beach.Your stay at this Costera Acapulco hotel places you within 2 miles (3 km) of Diana the Huntress and Condesa Beach. La Quebrada Cliffs and Playa Caletilla are also within 6 miles (10 km).

What's nearby

  • Diana the Huntress - 15 min walk - 1.3 km
  • Condesa Beach - 17 min walk - 1.4 km
  • El Rollo Acapulco - 18 min walk - 1.5 km
  • Papagayo Beach - 3 min drive - 3.4 km
  • La Quebrada Cliffs - 7 min drive - 7.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 26 min drive

Restaurants

  • ‪Angels House Acapulco - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Barbarroja - ‬3 min walk
  • ‪Forza Italia - ‬2 min walk
  • ‪La Finca, Gourmet Mexicano - ‬1 min walk

About this property

Hotel El Presidente Acapulco

3.5-star beachfront hotel near Condesa Beach
Hotel El Presidente Acapulco offers its guests an outdoor pool, a terrace, and a porter. WiFi is free in public spaces. Hotel El Presidente Acapulco also features pool umbrellas and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
Hotel El Presidente Acapulco offers 160 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested.

Languages

English, Spanish

Similar properties

Relax by the pool surrounded by palm trees and lounge chairs.

Hotel Emporio Acapulco

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,356 reviews
The price is CA $106
CA $133 total
includes taxes & fees
Jul 28 - Jul 29
Hotel Emporio Acapulco

Property amenities

Family friendly

  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Self parking on site (MXN 130 per night)
  • Limited onsite parking

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 13 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Presidente Acapulco

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Acapulco El Presidente Hotel
Acapulco Hotel El Presidente
Acapulco Presidente
El Presidente Acapulco Hotel
El Presidente Hotel Acapulco
Hotel Acapulco El Presidente
Hotel El Presidente Acapulco
Presidente Acapulco
Presidente Acapulco Hotel
Presidente Hotel Acapulco
El Presidente Acapulco Hotel Acapulco
Hotel El Presidente
El Presidente Acapulco
Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel
Hotel El Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel Acapulco

Hotel El Presidente Acapulco Reviews

Reviews

4.8
Rating 10 - Excellent. 52 out of 865 reviews
Rating 8 - Good. 105 out of 865 reviews
Rating 6 - Okay. 192 out of 865 reviews
Rating 4 - Poor. 219 out of 865 reviews
Rating 2 - Terrible. 297 out of 865 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lenic, Lions Bay

Business traveller, Travelled with partner
Disliked: Amenities
No internet available all day long! No drinking water in the rooms
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Jose Hernandez

Stayed 3 nights in Jun 2023

2/10 Terrible

pedro

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall in terrible conditions. The rooms were torn down! The AC was leaking creating puddles and all they did was bring a towel. The bathroom shower was holding on for dear life. We got the room with a balcony, but it was so sketchy I was scared the balcony was gonna fall at any second. I couldn’t even bring coolers or hot food into the hotel and they had no fridge. Over all I was cursing myself for not looking more Into the hotel before booking. Don’t make the same mistake I did!!!
Stayed 4 nights in Mar 2023

2/10 Terrible

Radiant

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy sucio, sobre todo las cortinas, aparte de sucias, rotas, no te dejan tener hielera ni musica en el area de la alberca, el elevador no servía, el hotel el general está muy deteriorado, el internet no funciona, pesima experiencia, mejor me hubiera hospedado en el Calinda Beach.
Stayed 3 nights in Jan 2023

4/10 Poor

leticia, Chula vista

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here pictures are not near reality As soon I got there hotel didn’t have electricity. View is nice but not the best area. Don’t recommend at all

2/10 Terrible

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Big rooms with huge Balcony. excellent location.
Stayed 2 nights in Dec 2022

8/10 Good

Raul

Stayed 3 nights in Jul 2022

2/10 Terrible

Sylvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A horror film

The worst hotel I have ever stayed! Old, rusty, smelly and there was a spring out of the mattress that hurt my leg! No way to use their old and nasty towels, I bought towels at the supermarket for my whole family. The swimming pool was so dirty that we avoided it! Noisy, smelly and rusty air conditioning. Please consider to take this hotel out of hotel.com
Stayed 2 nights in Jul 2022

4/10 Poor

gilbert

Liked: Room comfort
Disliked: Staff & service

The negatives outweighed the positives

The only thing I liked was the ocean view and being a stone throw away from the beach. NOTHING ELSE. I came very close to cancelling, due to a few reasons inluding the room not being ready at the time indicated and even after they told me to come back and they still made me wait almost 30 minuits after. I kept having issues with the key card as well and my frustration level was getting a bit high. They kept my I.D without telling me and thought I had lost it before retracing my steps and leading me back to reception. They were not clear that they keep your I.D as guarantee, For what? no place has ever done this out of hundreds of hotels I've stayed at. I was also annoyed with their no outside food or drink policy, but I saw people with coolers in the pool. So pretty much you have to sneak in the goods like contraband. Honestly I would only return here out of sheer desperation.
Stayed 1 night in May 2022

4/10 Poor

JOSE ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me gustó la amabilidad de los empleados. Son amigables y serviciales.No me gustaron las instalaciones. Son viejas y obsoletas. la piscina es vieja y se ve descuidada, el agua se ve turbia. No hay aire acondicionado en la recepción, ni en las áreas comunes, los elevadores están muy viejos. Los muebles de las habitaciones son del siglo pasado, en la tv de la habitación solo se ven 3 canales. La señal de wifi es totalmente inestable, intermitente, es inservible. la herrería del balcón de la habitación está vieja y oxidada. la apariencia exterior del hotel es de total abandono. En general las instalaciones del hotel son lamentables y deprimentes.
Stayed 3 nights in May 2022

2/10 Terrible

Florinda

Stayed 1 night in Apr 2022

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Nice , clened and staff helpful.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en muy malas condiciones, olor a drenaje y acabados viejos y deteriorados.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at El Presidente hotel in Acapulco. Old, dirty and bad service. Absolutely no money has gone into modernizing the hotel and this hotel was built in 1957! Have nothing positive to say about our stay there!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room we noticed that our room had a rusty A/C until that was hanging on the ceiling that had been repaired with ducked tape. When I was about to go to sleep I noticed that my pillow had foundation and their was a handprint on the wall. We didn’t receive enough towels and we only got a bedsheet. I tried to shorten my stay at the hotel. A day before leaving I witnessed our vehicle being brought back the driver spoke to an employee and then they took back the car around after 20minutes. Right after we drove out of the hotel we were stopped by a crooked cope and tried to charge us 1500 pesos otherwise we was going to keep our drivers license. We said that we didn’t know what he was saying and requested that we’d go to the embassy. It was about a block away. Once we arrived I explained what happened and the cope removed the ticket without a charge.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience had to leave 2 days in advance with no refund or compensation of any kind
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in May 2021

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, room comfort

Stunning view

The location was excellent, within close proximity to Starbucks for coffee. The view of the bay is amazing! The hotel had rules that prevented outside food from being brought into the rooms, which was inconvenient as I was traveling with an 85 year old grandparent.
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
No new towels on a daily basis. Not allowed to get any type of food at any time insude your toom. Super noisy AC. No beach towels. Very mean and unprofessional staff overall. Got trapped in the elevator due to a blackout and no one care to check the elevators. The worse hotel ever in my entire life.
Stayed 3 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check in staff was rude and unorganized. building is old needs alot of work done. they close the beach acess and pool at 8pm parking fills up and once its full you have to find your own parking somewhere else.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY FAR AWAY!!!

Worst experience with a hotel ever, STAY AWAY!!! Room was disgusting! Bed was dirty, floor had sand everywhere, bathroom was falling apart and looked like it was from the 60’s, curtains were ripped and falling down, and to top it all off the room smelled like something died in it! We ended up checking out immediately after seeing the room and checking into Fiesta Americana down the street. I would HIGHLY recommend this hotel, after hearing about our experience the upgraded us for FREE to a King Suite room!
Stayed 2 nights in Feb 2021

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presidente stay

Great location and view
Stayed 1 night in Nov 2020

2/10 Terrible

Patricia, De la mora

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Only thing We enjoyed was the pool. Other than that everything sucked
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019