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Palacio Mundo Imperial All Inclusive Resort

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Puente del Mar

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Photo gallery for Palacio Mundo Imperial All Inclusive Resort

6 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
Reception
4 restaurants, breakfast, lunch, dinner served; seafood
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890
  • Place, Forum de Mundo Imperial
    ‪3 min walk‬
  • Place, La Isla Shopping Village
    ‪7 min walk‬
  • Place, Plaza Isla Diamante
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪7 min drive‬

Room options

View all photos for Two Superior Double Beds Diamante View AI

Two Superior Double Beds Diamante View AI

Two Superior Double Beds Diamante View AI

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Deluxe Double Beds Resort View All Inclusive

Two Deluxe Double Beds Resort View All Inclusive

Two Deluxe Double Beds Resort View All Inclusive

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Diamante View AI

In-room safe, individually furnished, desk, laptop workspace

Two Club 89 Double Beds Diamante View AI

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Resort View AI

In-room safe, individually furnished, desk, laptop workspace

Two Club 89 Double Beds Resort View AI

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Two Deluxe Double Beds Resort View All Inclusive

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Luxury Room

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Room

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Room

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

Acapulco

Puente del Mar stay.At this Puente del Mar hotel, you'll be within a 5-minute walk of Boulevard de las Naciones and Forum de Mundo Imperial. La Isla Shopping Village and Plaza Isla Diamante are also within 2 miles (3 km).

What's nearby

  • Boulevard de las Naciones - 2 min walk - 0.2 km
  • Forum de Mundo Imperial - 3 min walk - 0.3 km
  • La Isla Shopping Village - 7 min walk - 0.6 km
  • Plaza Isla Diamante - 12 min walk - 1.0 km
  • Laguna Tres Palos - 5 min drive - 1.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Carnivore - ‬4 min walk
  • ‪Rino’s Casa Napoli - ‬14 min walk
  • ‪Mizumi - ‬1 min walk
  • ‪Comedor Mundo Imperial - ‬1 min walk
  • ‪Los Tarascos - ‬5 min walk

About this property

Palacio Mundo Imperial All Inclusive Resort

4.5-star luxury hotel, connected to a shopping center in Puente del Mar
Some rates at Palacio Mundo Imperial All Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Palacio Mundo Imperial All Inclusive Resort offers its guests a full-service spa, 6 outdoor swimming pools, a sauna, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's club, gift shops/newsstands, and a garden are also featured at the luxury Palacio Mundo Imperial All Inclusive Resort. Free valet parking is available.

This 4.5-star Acapulco hotel is smoke free.

  • 814 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Palacio Mundo Imperial All Inclusive Resort offers 814 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished. 46-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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CA $218 total
includes taxes & fees
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Property amenities

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 for adults and MXN 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 46-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 420 for adults and MXN 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Rollaway bed fee: MXN 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel

PALACIO MUNDO IMPERIAL- All Inclusive MI ACAPULCO

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel ACAPULCO

Frequently asked questions

How close is Palacio Mundo Imperial All Inclusive Resort to the airport?

Palacio Mundo Imperial All Inclusive Resort is 1.6 mi (3-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Palacio Mundo Imperial All Inclusive Resort?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Palacio Mundo Imperial All Inclusive Resort on May 21, 2026 start from CA $407, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacio Mundo Imperial All Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Palacio Mundo Imperial All Inclusive Resort.

How close is Palacio Mundo Imperial All Inclusive Resort to the beach?

This hotel is 13.5 mi (37-min drive) from Papagayo Beach and 1.8 mi (3-min drive) from Barra Vieja Beach. Don't forget your sunscreen!

Does Palacio Mundo Imperial All Inclusive Resort offer free breakfast?

Free breakfast isn’t provided at Palacio Mundo Imperial All Inclusive Resort, but buffet breakfast is offered for a fee of MXN 420 for adults and MXN 210 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Palacio Mundo Imperial All Inclusive Resort?

No, there is no casino at this hotel.

What time is check-in at Palacio Mundo Imperial All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Palacio Mundo Imperial All Inclusive Resort?

This hotel offers free valet parking.

Does Palacio Mundo Imperial All Inclusive Resort have a pool?

Palacio Mundo Imperial All Inclusive Resort features 6 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Palacio Mundo Imperial All Inclusive Resort have a restaurant?

There are 4 onsite restaurants, offering options like seafood, a poolside location, and pool views.

Does Palacio Mundo Imperial All Inclusive Resort have a spa?

This hotel has a spa, which features facials, aromatherapy, and body scrubs.

How close is Palacio Mundo Imperial All Inclusive Resort to downtown Acapulco?

Palacio Mundo Imperial All Inclusive Resort is 0.9 mi away from Diamante.

Palacio Mundo Imperial All Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 57 reviews
Rating 8 - Good. 6 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 7 out of 57 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Karla oriselle

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm
Stayed 3 nights in Jan 2026

10/10 Excellent

Ileana Alvarez

Stayed 4 nights in Jan 2026

6/10 Okay

Gabriela, cholula

Business traveller, Travelled with partner
Liked: Cleanliness
La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Stayed 4 nights in Feb 2026

8/10 Good

Yadira

Travelled with family and small children
Liked: Cleanliness, amenities
Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !! Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Stayed 2 nights in Feb 2026

10/10 Excellent

Guadalupe Aime

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Increíble todo
Stayed 4 nights in Jan 2026

10/10 Excellent

roberto

Stayed 3 nights in Feb 2026

8/10 Good

OSCAR

Stayed 1 night in Feb 2026

8/10 Good

Juan Pablo, Mexico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Los alimentos superaron mis espectativas
Stayed 2 nights in Jan 2026

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme. Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2026

6/10 Okay

Alejandra

Travelled with partner
Disliked: Cleanliness, amenities
La habitación podría estar mas limpia,los apagadores muy sucios y etc letrero de no molestar , el room service sin mantel la mesa son detalles que podrian hacer la diferencia
Stayed 3 nights in Jan 2026

10/10 Excellent

IBARRA

Stayed 2 nights in Dec 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto! Gran lugar
Stayed 2 nights in Jan 2026

10/10 Excellent

Vrissa Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me encanta, la Comida riquísima
Stayed 3 nights in Dec 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal fue muy amable. La experiencia de todo incluido y poder disfrutar de 3 hoteles a la vez fue magnífico!!! Lo único malo fue que en la barra de la alberca el mesero ignoró una petición que le hice , tuve que dar la vuelta y ponerme frente a él , y el aderezo de las alitas de la alberca estaba echado a perder , con un sabor muy desagradable y las alitas igual muy feas . Nunca pidan alitas cuando vayan! Pidan una cubana con clamato estan deliciosas!! Y es mejor la atención de la mesera fuera de la alberca .. Nos encantó el bufete MARCHÉ !! De 10!! Con MARY la que hace las quesadillas mi mamá tuvo una atención inigualable! El restaurante A ROMA si estuvo rico pero el personal no es muy amable la verdad , te ven con ojos extraños , no me gustó la atención pero si la comida y la bebida . Ojalá pongan en las cafeteras café natural por que solo había con vainilla . Nos queremos hospedar muy pronto muchas veces más y disfrutar nuevamente el todo incluido , fue increíble!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis Javier

Stayed 2 nights in Jan 2026

10/10 Excellent

Oswin

Stayed 1 night in Jan 2026

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tiendas cerca, limpia, excelente servicio
Stayed 4 nights in Jan 2026

10/10 Excellent

Tania

Stayed 3 nights in Jan 2026

10/10 Excellent

Leticia

Stayed 4 nights in Jan 2026

6/10 Okay

Alexa

Stayed 4 nights in Jan 2026

6/10 Okay

Christian I.

Stayed 3 nights in Jan 2026

2/10 Terrible

Fernando

Stayed 3 nights in Jan 2026

10/10 Excellent

GREGG

Stayed 4 nights in Jan 2026